SUMMARY:

• Senior Project Manager with over 35 years of technical and business project and general management experience in a wide range of industries, including financial services (6+ years), banking (6+ years) and utilities (3+ years).
• Project management expertise in resource management, project tracking, user/management reporting, facilitation and coordination
• Technical Project Management (8+ years) - including Data Center moves, vendor management and general infrastructure project support, including networking and storage coordination between technical organizations and user communities
• Application-related Project Management (20+ years) - including mainframe and distributed systems, as well as online and iOS-based CRM applications using Salesforce.com
• Business Requirements Gathering/Documentation (30+ years)
• System/Project Documentation (25+ years), including user guides, risk assessments, process guides, etc.
• Use of multiple System Development Methodologies (30+ years)
• Use of multiple SDLC/Project Management methodologies, including Waterfall and Agile Scrum, and project (task/work requests) tracking tools such as JIRA (25+ years)
• Creation of functional and/or non-functional system specifications (30+ years)
• QA, including and test/Use case development, documentation and reviews
• Budgeting/Planning (30+ years)
• Certified ScrumMaster (2 years); Agile Scrum (3+ years)
• SharePoint user (5 years)

PROFESSIONAL EXPERIENCE:

Confidential, Chandler, Arizona

Sr. Project Manager

• Project oversight and management within the Wholesale Project Management Office, responsible for multiple areas and projects within the Wholesale Risk-Rating, Data Analysis and Enterprise Synchronization areas; portfolio budget was $650,000 for 2017.
• Coordinated between technology and Lines of Business supporting Due Diligence Risk rating process system changes
• Maintained project tracking site (SDLC/\/Waterfall), facilitated meetings, interfaced, coordinated with impacted systems and act as overall Testing Coordinator for software releases

Confidential, Chandler, Arizona

Project Manager (Remote)

• Project oversight and management within the Wholesale Project Management Office, responsible for multiple areas and projects within the Corporate Trust area
• Responsibilities include Project facilitation between Line of Business (LoB) units (MN and MD) and technology development groups (MN and MD), project planning, tracking and implementation, documentation development, reviews and tracking within the Wells Fargo Project Management Universal Work Station system (SDLC/Waterfall), and budgeting (determining budget needs for the technology groups, budget requests and tracking) within the Wells Fargo STAMP system
• Business areas supported included Middle Office (Tickler Administration) and Small Business Administration, including 2016 Tax initiatives and major Easytrieve/COBOL report conversion; combined portfolio budgets exceeded $1MM

Confidential, Chandler, Arizona

Project Manager

• Focus on managing QA compliance processes within the Enterprise Contact Technologies QA group in Wells Fargo's Commercial Banking Technologies organization. Responsibilities included coordinating IS Technology Methodology documentation standards compliance within ECT teams, development of Executive presentations related to ECT QA project status and Top 10 Initiatives

Confidential, Tempe, Arizona

Project Manager

• Project management in support of the implementation of JDA’s Order Promiser module; responsibilities include developing the User Acceptance Test criteria (Use cases, test cases and test scripts) in conjunction with JDA, overseeing the UAT and coordinating break/fix efforts with JDA and internal IT resources; developed the training materials and performed the user training.

Confidential, Chandler, Arizona

Senior Consultant/Project Manager/Certified ScrumMaster

• Project management for the development and implementation of CRM applications using Salesforce.com; overall project oversight as internal product owner between customers and 360 Vantage development teams; full SDLC responsibilities including requirements gathering, project scope/definition, project cost assessment/forecasting and tracking and status reporting, worked with development teams both on- and off-shore for system design, project tracking and multi-level testing and documentation; requirements analysis and documentation for Salesforce.com CRM managed package development effort after acquisition by IMS Health
• Project management/task (work request) tracking via Agile/Scrum using JIRA/Greenhopper
• CRM clients included Taser, Apollo, Meritage Homes, Robson Homes; projects ranged from $100,000-500,000

Confidential, Scottsdale, Arizona

Consultant, Business Advisor to startup

• Project assessment and advisement including researching/recommending company name, development of multiple expense summaries and business plans; created/critiqued investor presentations; provided presentation coaching, business mentoring and support related to funding efforts.
• Projects ranged from $100,000-250,000 and all were delivered on time and at or below budget.

Confidential , Glendale, Arizona

VP, Operations

• American Express
• Project Manager for the Card Acceptance and Processing Network (CAPN) project; general project management, project oversight, facilitation/coordination, specification and documentation development and reviews and meeting coordination
• Project manager within the IBM Web Hosting Group (PMO) for the IBM and American Express technical and business development staffs, developed project financial estimates, project plans and coordination of project implementation tasks, including release efforts
• Project manager/business analyst for Small Business Network Web site; project management, analysis, design, and implementation, facilitation and coordination and status reporting
• Houston Community College System - Worked with HCCC Technologies management and user management and technical areas to develop HCCC Disaster Recovery Plan
• Computer Associates - project liaison; relationship management and overall project management for TNG-Unicenter projects being performed at American Express
•  American Express - Managed relocation of $10MM of Sun and IBM servers and peripherals from business user facility to American Express Information Processing Center