Project Manager / Product Manager / Business Analyst Resume

SUMMARY:

Project Manager or Senior Business Analyst

SKILLS:

EXPERIENCE:

Project Manager / Product Manager / Business Analyst

Confidential

Responsibilities:

Managed projects for updating existing websites/foreign language support/breach case system/credit card transaction processing in an agile environment leading domestic and international product teams.
Business Analyst/QA - CSE Mobile ( Confidential ’s first mobile app).
Business Analyst - Salesforce Upgrade project.
Product Manager - evaluated vendors and vetted products for solutions to fit market demands.
Specific duties: collaborated with sponsors and stakeholders to define features, manage timeline & budget, lead project status meetings, wrote project plans, tracking projects in JIRA, elicit requirements from SMEs, wrote user stories, prioritize development efforts, gap analysis, flow charted in Visio, create mock-ups in Balsamiq. Conducted product training and created user documentation and training videos using Camtasia.

Project Coordinator

Confidential

Responsibilities:

Assisted the program manager by coordinating and reporting on 12 simultaneous IT projects.
Designed and executed communications plan for said projects accounting for proper messaging and audience identification.
Developed Salesforce application to track contractors, customers and engagements that included reporting and dashboard functionality.

Solutions Consultant

Confidential

Responsibilities:

UniFlow technical sales support for national accounts team.
Provided analysis and technical setup for the uniFlow enterprise print management software.
Performed technical and non-technical requirements gathering to build SOW's.

SW Territory Sales Manager

Confidential

Responsibilities:

Provided sales and technical solutions in the print industry to 30+ corporate accounts in 5 state region.