SUMMARY:

Accomplished IT team leader with experience as a Product Owner, Scrum Master, and Project Manager. Ten - plus years project experience in many industries and organizational settings. Diverse software development projects, expertise in all areas of development (SDLC). Deep business experience, strong communicator, able to navigate rapidly changing environments. Very strong communication skills. Understands the importance of building and maintaining strong business relationships. Experience in conflict resolution, and exposure to many business challenges. High EQ, and natural Servant Leader. Recent industry experience in banking, healthcare, and government sectors. B.Sc. in Computer Science, MBA, and Scrum training at Harvard Business School Extension Studies. Adjunct professor and writer. Active in IT, Agile, project management, banking, healthcare, and higher education professional communities. Additional information on LinkedIn.

TECHNICAL SKILLS:

• Project Management
• Product Owner
• Strong Communication
• Healthcare
• Scrum Master
• Agile / Jira Administration
• Banking

PROFESSIONAL EXPERIENCE:

Confidential, Coppell, TEXAS

Scrum Master / IT Project Manager

• IT project manager or product owner in variety of projects and industries; most recently in the financial, healthcare, and public sectors. Managing Waterfall projects, or product manager in Scrum projects.
• Majority of projects are new development, upgrades and data migrations and platform conversions.
• Diverse roles include all phases of Release management. Building/ determining each Release Backlog for typical 2-week sprints. Interact as needed with a variety of development and testing team members, project stakeholders, and executives, with goal ensuring project remains on tract, software is ship-ready, stakeholders are kept apprised of project status.
• May function as scrum team master for daily scrum / stand-ups, Retrospectives, also reporting on project and financial statuses to an assortment of stakeholders, usually product owners, executives, and managers. Projects include:
• San Diego county legacy migration to sunset propriety system.
• San Diego county upgrades to county emergency (“911”) center
• EMR upgrade for SD VA Hospital (HL7 compliance)
• Data migration for Saudi Investment Bank
• University web portal and bookstore for large online bookseller
• Managed Baxter hardware upgrades for over 700 specialty devices at 7 US hospitals

Confidential, PLANO, TEXAS

Sr. IT Project Manager

• Responsible for managing healthcare IT projects for the hospitals owned and managed by LHP. Primary responsibilities were as Sr. project manager but served in other roles “as-needed” roles in Agile / Scrum and waterfall environment.
• Majority of projects were new development, new / replacement systems, upgrades, data migrations and platform conversions. Diverse roles include all phases of project management; Initiation - Close. Also, active in in all phases of Release Management. Building/ determining each sprint Backlog for typical 2-week sprints. Responsible for managing project budgets, ranging from $700K to $12M; primarily Opex; occasionally Capex when project required hardware upgrades. Teams sizes range was 17 - 35 members.
• Acted as scrum team master for daily Scrums / Stand-Ups, and Retrospectives. Also, responsible for reporting on project and financial statuses to an assortment of stakeholders, usually product owners, executives, and managers. Major projects included:
• McKesson Paragon EHR upgrades; 5 US Hospitals
• McKesson Patient EMR Upgrades; 6 US Hospitals
• Meaningful Use (MU) Compliance Audits / Reporting; 4 hospitals
• MedAssets Materials management Systems; 6 US Hospitals
• Novopath pathology information management, workflow and reporting systems; 3 US hospitals
• ICD-10 Remediation Training Compliance Audits / Reporting; 6 hospitals
• 3M Ambulatory Revenue Management Software (ARMS); 3 US hospitals
• GE Hemodynamic Recording Information System; 2 hospitals
• GE Cardiology Management System; 2 hospitals

Confidential, ADDISON, TEXAS

IT Project Manager / TPSM

• Responsible for managing all phases of bank IT projects for bank default applications, including integration to other global banking functions and systems.
• Led projects in all phases, some in-flight projects, others from initiation to close. Operating in a modified hybrid Agile / Waterfall environment, responsibilities might include Sr. BA functions such as creating and updating the BRD, liaison to development teams in creating technical requirements document (TRD) - ensuring they aligned with function requirements.
• When necessary, also incorporated and managed the development process in the project, from BRD - UAT and documentation. Functioned as Scrum master and team lead on daily Scrums / stand-ups, Responsible for managing project budgets, ranging from $350K to $7M; primarily Opex; occasionally capex when project required hardware upgrades. Teams sizes range was 10 - 20 members. Major projects included:
• LAS / LAMI remediation of 200+ LOB managed applications and infrastructure.
• MDX global initiative to streamline data sourcing and provisioning infrastructure
• Integration of 280 + critical applications across multiple platforms.
• Managed three post-merger transition projects migrating Confidential credit card payments to the MBNA
• Project manager for four of the seven projects Loan Origination System (LOS) Program projects
• Managed cross-functional business\technical teams for MDS data hub initiative.
• Team lead for Pyxis - Lynx Integration

Confidential, Lewisville, Texas

Sr. BA / IT. Project Manager

• Diverse senior business analyst responsibilities in an organization transitioning from Waterfall to Agile / Scrum. Worked closely with variety of team members and stakeholders; scrum master, development team, business owner or proxy, testing teams, and project managers. Majority of projects were development, upgrades and data migrations / legacy systems.
• Gathered features for Backlogs, liaisons business owners, development and QA teams, and responsible for constant updates in tools such as Jira or MS Project. Also developed BRDs, worked with teams in TRDs for Loss Mitigation; foreclosure, REO, Short Sales, Quit Claims, bankruptcy, cash-4-Keys, and REO. Also, ongoing programs like HAMP, HARP, etc.