Technical Project Manager Resume
PROFESSIONAL SUMMARY:
- Proven management and technology expertise with over 15 years of comprehensive IT experience in banking / financial services industry leading cross functional teams from product conception to production implementation and support
- Certified Scrum Master with extensive experience in Digital Technology
- PMI certified Project Management Professional (PMP) with solid track record in consistently delivering large scale IT projects on time and within budget
- Solid track record of exceeding the expectations of business partners, technology management, customers and vendors
- Excellent leadership, analytical, problem solving, organizational, verbal and written communication and team building skills
- Application Development
- Solution Architecture
- Large Scale Deployments
- Application Support
- API Management
- Process Improvement
- Project Management
- Security
- Infrastructure
- Agile / Scrum / Kanban
- Microservices
- Vendor Management
TECHNICAL SKILLS:
Project Management / Agile / Scrum: CA PPM, Microsoft Project, VersionOne, JIRA, SAFe (Scaled Agile Framework), Visio, Word, Excel, PowerPoint, Outlook, OneNote, Skype
API Technology: IBM DataPower Gateway, IBM API Connect, IBM Integration Bus (IIB), WESB, REST, SOAP, SoapUI, Postman, JSON, JWT, JWS, JWE, OAuth2, OpenID
Java Technology: Java, J2EE, Spring Framework, Spring Boot, Spring Data, Spring Cloud (Zuul, Eureka, Ribbon, Feign, Hystrix) and advanced Java technologies
Microsoft Technology: C#, Visual Basic .Net, ASP.NET, Microsoft Visual Studio
Web / Application Tier: IBM WebSphere, Tomcat, Oracle WebLogic Server, Apache, Microsoft IIS
Database Server: Oracle Database, Microsoft SQL server, Cassandra, MongoDB
Big Data and related technologies: Hadoop, HDFS, YARN, MapReduce, Pig, Hive, Ambari, Mesos, Spark, TEZ, HBASE, Storm, Oozie, Zookeeper
Front - end Software: HTML5, CSS, JavaScript, AJAX, jQuery, Angular, AEM Mobile
Operating Systems: Red Hat Linux, AIX, Solaris, Windows
Infrastructure/Network: Firewalls, F5, DNS, VPN Tunnel, Proxy, Akamai (CDN / GTM)
DevOps: Continuous Integration (CI), Continuous Delivery (CD), GIT, Maven, Bitbucket, Jenkins, uDeploy (IBM UrbanCode Deploy)
Others: Cloud Computing, AWS - EC2, S3, IAM, RDS, Virtualization, VMware, Docker, Microservices, SOA, TDD, JUnit, Mockito, CA LISA, Node.js, Eclipse, iRAD, SDLC, Mobile Technologies, iOS, Android, dynaTrace, Splunk, Autosys, UNIX Shell Scripts, MQ, Informatica, SQL, XML, SAML Single Sign-On, Web Services, Burp Suite, HP ALM, ITIL, ServiceNow ITSM, Adobe Experience Manager (AEM) and more
PROFESSIONAL EXPERIENCE:
Technical Project Manager (Scrum Master + Agile Project Manager)
Confidential
- Facilitated Agile Ceremonies and managed multi-million dollar Agile projects in Digital Technology.
- Successfully led both GROW (Application Development - Scrum methodology) and RUN (L2 Production Support - Kanban methodology) Agile teams for Online Banking and Online Account Opening suite of applications
- Managed project financials, conducted phase gate reviews, gained project approvals in CA PPM and shared financial projections, status reports and Agile KPIs with key stakeholders and Agile Transformation Team.
- Coordinated Design Review sessions to gain Engineering and Architecture approval, Ethical Hacking, Penetration testing, Performance testing, DevOps tasks, Production Deployment, validation and Production Support for the supported mnemonics
- Successfully managed Infrastructure upgrade projects (WESB to IIB, Apache, WebSphere, Oracle, MQ etc.,) as part of Production Management to proactively prevent out of compliance issues.
- Implemented DevOps - GIT, Maven, Bitbucket, uDeploy, Jenkins
- Implemented PNC microsites and critical microsites on AWS platform.
- Developed Business Continuity Plans and successfully executed Disaster Recovery for mission critical applications
Project Manager
Confidential
- Managed the multimillion-dollar Digital Transformation of Online Account Opening suite of applications for Consumer and Business Credit Cards, Consumer and Business Deposits and Business Lending products
- Placed Online Banking, PNC.com and Online Account Opening applications behind Akamai that acts as a Content Delivery Network and Global Traffic Manager and to protect our applications from DDoS attacks.
- Migrated PNC.com to Adobe Experience Manager (AEM) platform
- Mentored team members in developing their career aspirations, provided opportunities and formal feedback to grow in their area of interest.
Project Manager
Confidential
- Migrated mission critical applications to cutting edge technology PNC Data Centers.
- Delivered large scale complex projects On Time and On Budget
- Managed Cost Plans and Resource Allocation. Conducted Phase Gate meetings, gained project approvals from key stakeholders, provided status reports and financial projections to executive management
Production Support Lead
Confidential
- Managed production support for mission critical WSS LOB (part of CIB / TSS) applications across Americas, EMEA and Asia Pacific regions and maintained SLAs successfully.
- Reduced production outages and improved production stability by proactive monitoring and implementing automated alerts and conducting periodic application health checks.
- Implemented Disaster Recovery solution for GISNET and Hybrid GISNET portals.
Application Development Lead
Confidential
- Developed IDF, FSR and Chase Messenger applications for Investor Services using both Microsoft and Java Technologies.
- Built and supported GISNET portal for Global Investor Services LOB (part of CIB / TSS).
- Created Application Architecture for all Hybrid GISNET portal applications.