SUMMARY:

• IT Professional with over 10 - year proven track record in delivering operational efficient projects for infrastructure migration data warehousing and software maintenance and development in financial industry.
• Proficient in managing and integration of end-user-computing infrastructure migration, analyzing, planning and directing end-to-end software development, leading data extract-transform-load process, analyzing data to identify process gaps, and managing software testing with multiple teams across geographical locations and time zones.
• Decisive, highly analytical, goal-oriented, self-motivated team player with out of the box problem solving skills and strong leadership and communication skills capable of delivering outstanding functional and technical solutions in a timely and efficient manner.

COMPETENCES:

• Requirement Analysis, Business Analysis, Product Management
• Project Management, Budgeting, Forecasting, Planning
• Data Analytics, Advanced Excel Modelling, Data extract-transform-load, Data Mapping and Modelling
• SDLC Methodology, Agile Development
• IT Service Management (Change and Incident Management)
• System Architecture, Software Development, System Integration
• SIT and UAT planning, Test execution and management, Quality Assurance

TECHNICAL SKILLS:

• SQL, MS Access, DB2, Oracle
• PowerShell, COBOL, JCL, Mainframe, Visual Basic, Batch Scripting
• MS Project, MS Excel, MS Visio, MS PowerPoint, Clarity SDLC PM Tool
• Rally, ServiceNow, HP (Mercury) - Quality Center
• DFSORTSYNCSORT, BMC CONTROLM
• BRMS (Business Rules Management System), HP Voltage Encryption
• Active Directory, Robocopy, File Share Administration, Networking

EXPERIENCE:

Technical Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Developed and managed the end-user-computing (with 5 workstreams) and service desk project plans, making sure the tasks and key project milestones conform to business requirements including any change requests.
• Prepared and communicated project status for the PMO team on a weekly basis for the cross-vendor status meeting.
• Actively participated on weekly risk and issues log meeting with PMO team to escalate issues and risks impacting project scope, timeline and budget.
• Facilitated weekly stand-up meeting with the team to gather updates on their accomplishments, target accomplishments for the next week and identify and suggest solutions to any project impediments.
• Managed project changes and assessed the impact of the change to scope, budget and timeline and the inclusion of the change in sprint releases.
• A catalyst in facilitating and bridging communications with various teams which kept the project plans up to date and the team’s tasks monitored and completed on time.
• Meticulously managed the team’s financial forecast resulting to 0% variance on client billing and aids the delivery lead for a smooth monthly reporting.
• Led a team of 3 for the data analysis and reporting of metrics for the successful migration of file shares which migrated over 600 team folders from 13 NAS devices and 7 file servers in multiple geographical locations.
• Led a team of 3 analysts and tech lead in completing mass encrypted file migration and file share decommissioning workstreams and mentored team member in data analysis in excel.
• Created several re-usable scripts - one of which is the PowerShell script that extracts file size from robocopy logs which helped the team provide an accurate metrics - that automated manual tasks into proficient and scalable utilities to complete migration tasks in a timely and accurate manner.

Business System Analyst

Confidential, Phoenix, AZ

Responsibilities:

• Collaborated proactively with stakeholders during analysis and designed phase by facilitating meetings and project discussions resulting to minimal and minor change requests due to a miss in technical designs.
• Written technical requirements with the system architect for a large compliance project which supported the successful delivery of the automated solution.
• Communicated exceptional detailed metrics and status updates in a timely manner to project leaderships which provided project stakeholders with complete and accurate project status.
• Worked with systems analyst and business on the completion of data mapping document for the creation of 5 new tables and coordinated with external interface teams for the alignment of data mapping and data flow of inbound and outbound interface files.
• Led data conversion and 3 cross functional teams in the design and development of applications for a project that automated a manual process.
• Spearheaded test planning and actively oversaw test phases in cooperation with the test manager which significantly improved defect and issue turn-around time.
• Coordinated effectively between technical teams and end-to-end service delivery management team for the completeness of change management records for the implementation of solutions in production as per target milestones.
• Managed the analysis, development and implementation of production fixes during project’s 90-day warranty period which made sure incident records were addressed, tracked and closed out within the agreed service level agreement.

Test Data Provisioning Lead

Confidential

Responsibilities:

• Lead a team of 4 and acted as first-level escalation that effectively delivered a medium complexity compliance data extract-transform-load project with zero defect and issue on implementation.
• Managed a team of 3 in delivering production fixes for the billing module of the system within the agreed timeline in the service level agreement.
• Developed codes for a successful extract-transform-load project to support a large regulatory project of credit card systems.
• Created inline and stored procedure SQL queries for a customer experience enhancement project.
• Created test conditions, test script and expected results for the successful execution of unit, assembly and system integration test phases.