Project Consultant Resume

Profile

Certified Project Management Professional with proven ability to analyze, document, and deliver technology to all levels of project team
Self-starter with demonstrated ability to capture complex data and deliver analysis to both technical and non-technical audiences
Solid critical thinking skills, elicitation techniques, and requirements analysis and management abilities
Strong multi-tasking, communication, and relationship building skills as well as proven capacity to work well under pressure

Skills

Project Management (5+ years)– Utilization of standard PMI project management methodology, participation in kick-off meetings, design sessions, requirements gathering and documentation, and delivery of status updates
Training Delivery (8+ years) – CRM, Epic, and Various Software Applications
Curriculum Development (7+ years) – Technical Writing and End User Documentation
Business Analysis (7+ years) – Progressive Roles, Junior to Senior Level (Structured Query Language - Relational Database, SQL, Basic Queries, Table Joins)
Joint Application Development (JAD) Design Sessions (4+ years) – Functional Role
Conduct User Interviews and Gather Requirements (8+ years) – Functional Role
Healthcare information technology (3+ years) – Functional, Hands on (Epic, EMR) within pharmaceutical industry and hospital settings
CRM (7+ years) – Functional, Hands on (including Siebel 7.x and earlier versions)
Microsoft (8+ years) - Including Project, Excel and PowerPoint

Professional Summary

1995–Present Project Consultant Confidential,

Fulfill requirements in various roles for diverse industries including healthcare, government, insurance, pharmaceuticals, telecommunications, and petroleum.
Utilize project management and business analysis insight to consistently and effectively capture and satisfy client requirements by providing process analysis, testing, user acceptance testing, documentation, implementation planning, reporting, training delivery, and end-user support.

Most Recent Engagements:
12/2008 – current Confidential,
Epic Support On-Site Project Consultant
Subject Matter Expert - effectively learned functionality and gained trainer-level understanding of Epic software within 5 weeks to support implementation of various software application components for the company’s electronic medical record system (Epic) including computerized physician order entry (CPOE tools), and inpatient procedure orders, surgical orders (OpTime), clinical documentation, and medication orders.
Project Management Support - fulfill ongoing optimization tracking and data accumulation from hundreds of clinicians at two children’s hospitals. Utilize business analyst to document test, and submit appropriate request for updates on identified, technical issues related to work flow and Epic software utilization. Also, join in educational and leadership opportunities to enhance professional growth and clinical expertise.

10/2006 – 11/2008
Confidential,Project Consultant
Curriculum Designer - within 5 months, developed training plan for more than thirty T3 (train-the-trainer) sessions, as well as 6 pilot and several hundred end-user audiences. Created training documentation scripts, handouts, glossary, web-based training, and help references that were published on the client’s statewide website. Developed and maintained web-based systems application training Curriculum design included Medicaid Child In Care, Provider and Organization for Title IV-E Eligibility, Case Work Out of Home Placement, and TANF.
Business Analyst/Trainer - designed and executed use of various tools to develop delivery flow and criteria for evaluating training. Delivered end-user training across the state of Florida, successfully meeting client’s childcare investigations/foster care reimbursement/Medicare and Medicaid/Organization Security/Case Management training requirements within 6 weeks. Received over 95% rating from end-users who completed instructor evaluation during training sessions
Implementation Readiness Team Lead - coached onsite support facilitators, partnered with onsite technical liaisons to outline/communicate/audit technical readiness for client’s statewide sites. Managed onsite support staff, provided help-desk support for escalated functionality issues requiring testing and/or design changes during go-live.

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