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Agile Project Manager Resume

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Tempe, AZ

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SUMMARY:

I am an experienced Program Manager and Agile Project Manager with a successful track record for driving software development and infrastructure programs and projects to deliver value to the stakeholders while building highly effective global teams.

PROFESSIONAL EXPERIENCE:

Agile Project Manager

Confidential, Tempe, AZ

Responsibilities:

  • Engage with the Product Owner and business stakeholders to refine the product backlog
  • Support the team in delivery of the working software into the CI/CD pipeline, currently deployed in Azure
  • Ensure work is tracked in JIRA and design and process artifacts available in Confluence
  • Guide the development team through continuous improvement
  • When necessary, manage production issues using DevOps practices, including customer escalations, communication, coordination and root cause analysis
  • Provide program updates for multiple audiences including senior leadership
  • Participate in definition and improvement of the program’s processes

Senior Project Manager

Confidential, Tempe, AZ

Responsibilities:

  • Worked with the team to create the business case and get it approved
  • Collaborated with the Product Owner to develop the product backlog and create the release plan
  • Managed the vendors from contract negotiation, through project close - out
  • Facilitated the daily scrum, sprint planning and sprint review as agile coach and ScrumMaster
  • Managed the program budget and acted as a liaison with the finance and procurement teams
  • Managed the project in accordance with the IT PMO processes including updating the

Project Manager

Confidential

Responsibilities:

  • Created and tracked to an integrated program schedule
  • Developed and tracked metrics across all of the projects in the program
  • Worked with the core team, internal technical leads and the suppliers to deliver the solution
  • Designed a process to verify operational readiness
  • Managed one of the suppliers from contract negotiation through project close out
  • Facilitated troubleshooting sessions and escalation calls when necessary, including resolving issues across suppliers
  • Tailored the IT PMO processes for the program

Project Manager

Confidential

Responsibilities:

  • Managed the Confidential vendor from contract execution through project close out
  • Worked with the vendor and internal technical leads to document the requirements
  • Documented and tracked to the project schedule
  • Communicated with senior leadership
  • Developed and executed a plan to resolve vendor performance issues
  • Tailored the IT PMO processes for the program

Program and Project Manager

Confidential, Phoenix, AZ

Responsibilities:

  • Worked with IT leaders to extend the IT PMO processes, globally
  • Designed and executed the training plan and material for the global roll-out
  • Created a resource capacity planning process for constrained infrastructure resources
  • Initiated, defined the rules, and facilitated the weekly IT project review and approval meeting with the global IT leaders

Program Test Manager

Confidential

Responsibilities:

  • Drove the test scenario identification and development
  • Defined test metrics and reporting
  • Facilitated daily and/or weekly global status calls
  • Institutionalized developed test processes across global IT

Project Manager

Confidential

Responsibilities:

  • Built a team of IT representatives
  • Negotiated within the team to define a common solution
  • Rolled out the process
  • Received favorable C-level visibility for the implemented solution

Program Manager

Confidential

Responsibilities:

  • Identified critical success factors and associated metrics
  • Coordinated planning and execution activities across multiple business functions and IT
  • Created and tracked the integrated program schedule, risks, issues, and changes
  • Facilitated the business process mapping and gap analysis
  • Created and tracked the project schedule within the context of the program
  • Drove the documentation, execution and tracking of system, integration, and acceptance testing

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