SUMMARY:

• 10+ years of management and hands - on experience in the information systems in the area of project management in the IT field
• Worked in various industries such as Financial, Health Care, Airlines, Commerce and Retail.
• Managed projects, practicing Lean Six Sigma discipline with various SD methodologies.
• Followed methodologies such as Waterfall, RBPM and Agile SCRUM
• Certified Scrum Master - Managed development of social media & mobile apps, and network management software using Agile scrum software development methodology
• Experience managing distributed development teams spanning multiple geographies and time zones
• Experience with publishing technical documents, content development of websites and software quality improvement
• Strong education background with Masters in Business Administration
• Proven managerial and interpersonal skills, quick to learn new concepts, and customer focused
• Played a positive role in transitioning technologies on enterprise level, encouraged, helped and mentored teams in adopting change which lead in career building for many of my peers.
• Carried out multiple projects as a Scrum Master/project lead, coached and mentored teams on Agile methods, Scrum adoption and better collaboration.
• Contributed to Scrum knowledge base by writing procedures and reviewing articles in place.
• Developed and documented business processes. In depth experience in developing methodology of successful quality assurance, planning, implementation and management.
• Knowledge of complete Project Management lifecycle and Release Management.
• Motivated and industrious with sound business judgment, solid work ethics and excellent verbal and written communication skills.
• Effective in creating a positive and productive work environment while Striving for continuous progress on individual, teams and organization level.

TECHNICAL SKILLS:

Operating Systems: Windows 2012 Server, Windows 8, Windows 7, Windows 2008 Server R2, Windows 2003 Server, Windows XP Pro/Home, Windows 2000

SDLC Methodologies: Agile, Waterfall, Iterative

JavaScript, PL/SQL, T: SQL, HTML/DHTML, Unix/Linux Shell Programming.

Quality Assurance/Test Management Tools: IBM Rational Quality Manager 2.0.1, IBM Rational Requirements Composer, IBM Rational Functional Tester, IBM Rational Performance Tester

ALM Software: Microsoft Office, Microsoft Project, Microsoft Team Foundation Server, Visual Studio ALM, IBM Rational Team Concert, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Sunrise, FL

SCRUM Master/Project Manager

Responsibilities:

• Drive consistent project delivery through the entire project lifecycle, including resource allocation, Assignment Tracking, management of project risks, scope, schedule, and delivery of value at the end of sprints.
• Manage working relationships and coordinate with key stakeholders, including Chat capability Product Owners and Technical Teams from other AMEX applications
• Manage Rally Workspace for ongoing releases within Chat capability team
• Facilitate scrum ceremonies grooming, sprint planning, retrospectives, daily stand-ups, etc
• Assist team with making appropriate commitments through story selection, sizing and task definition
• Track risks and resolve issues, track assignments and completion by team members
• Coordinate and manage releases with other Applications in AMEX
• Track and communicate sprint/release progress
• Manage resource forecasting and task allocations on Clarity
• Manage execution of day-to-day project activities including SDLC documentation and approvals

Confidential, Dallas, TX

SCRUM Master/Project Manager

Responsibilities:

• Key in managing, tracking and communicating the progress of projects, and in ensuring quality delivery of business requirements to meet business objectives.
• Led planning for customer engagements, managing the business requirements development, review and signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks.
• Managed and delivered project kickoffs, status reports, risk reports and status updates.
• Single point of contact for business, customers, third party vendors and cross functional internal teams for the project handled.
• Tracked and managed PPM self-assessment metrics, Epic progress, Epic burn up and Portfolio Kanban and took necessary steps to remediate if issues are found.
• Ensured proper resource allocation, sharing of resources if needed to meet commitments.
• Managed customer expectations, scope changes and negotiated scope creep in order to meet delivery timelines.
• Led continuous improvement via inspect and adapt workshops and assess the agility of Program and Value Stream.
• Supported release for builds, coordinated with Dev, QA, DBA and Support Engineers to ensure smooth release and deployment. Provided post production support and closing the release.
• Facilitated PI planning by creating backlogs and pre and post PI planning meetings and assisted with execution of Features and Capabilities.

Confidential, Dallas, TX

SCRUM Master / Project Manager

Responsibilities:

• Facilitating Scrum of Scrums
• Envisioning and grooming product backlog with product owners
• Facilitating Sprint planning sessions
• Facilitating Story grooming sessions
• Working in collaboration with PMO and business leadership to drive program Road Map
• Driving release planning
• Working with multiple Scrum teams
• Driving War room
• Mentoring teams for better self-organization
• Help Business to understand Scrum Framework
• Schedule and facilitate daily stand up Sprint meetings
• Sprint and Release Demo
• Sprint and Release Retrospectives
• Participate in Scrum of Scrum
• Remove impediment
• Facilitated team meetings.
• Tracked project status.

Confidential, Princeton, NJ

Project Manager

Responsibilities:

• Successfully led software development of two projects simultaneously with each team comprised of 12engineers
• Managed project teams across different countries and time zones
• Shielded the team from interruptions and removed obstacles during the sprint
• Tracked progress on a daily basis to eliminate potential issues and risks, and present overall project status and metrics to management
• Managed, prioritized and allocated resource to address issues in a timely manner

Confidential, Chicago, IL

Project Associate / Business Analyst

Responsibilities:

• Obtained business requirements, documented, and established a 14 members development team offshore
• Oversaw all facets of project life cycle, resource identification, define work break-down structure, planning and management
• Worked in high pressure atmosphere, multiple projects delivery
• Project prototype, project implementation through waterfall methodology
• Database programming, DTS Packages
• Project publication (Web-site hosting) and distributable or project installers
• Analyzed business processes to identify challenges and helped create solutions using analytical skills.
• Elicited requirements to design the model calculating return on investment on the life settlement policies and presented it through Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML.
• Performed Gap analysis by identifying existing technologies and subsequently documented the enhancements to meet the end state requirements.
• Lead the user interview process at both in-house and client locations. Gathered and analyzed requirements using Requisite Pro - RUP.
• Compiled packages of documentation to fulfill due diligence and business process requirements of funding firms. Involved with business groups to give hands-on training and subsequent support for Business
• Intelligence toolsets like OBIEE, Business Objects.
• Helped facilitate discussion sessions and meetings with development team to discuss related issues.
• Assisted in the preparation of timely and accurate SEC financial reporting information so that important business decisions can be made based on the results.
• Prepared several training materials and assisted in user training across the teams.
• Analyzed the existing reporting systems and used Rational Clear Case/Quest as change control tools.

Environment: Windows XP, Clear Case, Clear Quest, Rational Rose, Oracle, MS Office, MS Visio, Project.