Professional Software Development Project Manager Resume Little Rock, AR - Hire IT People

SUMMARY:

A senior information systems professional with experience in the delivery of customized information technology solutions in the Telecommunication, Banking, and Retail Industries.
Ongoing professional development in Project Management discipline.
Sustained record of delivering projects with budgets ranging from $250K to $3.5M on time and within budget. Customer focused, ambitious self - starter, forward thinking, excels in challenging/competitive environment.
Applied technical knowledge of Waterfall, Lean, and Agile Software Development Life Cycle (SDLC) methodologies, BCM Remedy, MS Office Suite, MS Project, Rally and SharePoint. Currently studying for Scrum Master Certification (SMC)

EXPERTISE AREA:

PROFESSIONAL EXPERIENCE:

Confidential, Little Rock, AR

Professional Software Development Project Manager

Responsibilities:

Managed the Digital Life Home Security project which reduced the loss of revenue and churn by allowing customers to pay a minimal past due amount without losing their service. By utilizing the Agile SDLC, time to market was reduced by 27%, delivering 3 months early.
Managed the Cricket project which brought billing and inventory in the Confidential & Confidential billing and inventory system. The project budget was $1.5M with on time and on budget delivery.
Managed the migration of the Billing Data Services (BDS) interfacing applications to utilize the BDS load balancer. The BDS load balancer increased the billing system’s availability to the 99.999% level resulting in other applications retrieving data real time with no system interruptions.

Confidential, Little Rock, AR

Sr. Project Manager

Responsibilities:

Supported procurement management by providing analysis readouts to organizational stakeholders on RFI feedback from 40+ vendors relative to capabilities to support all aspects of business functions.
Initiated, planned and executed the migration of 6 markets with average of 20 stores each for total of ~120 migrations from the Verizon network to the newly created Confidential network.
Stabilized billing system within 2 months with nightly releases to address migration defects and reduced the open trouble ticket count for overall business functions from 800+ to 24 within 1 year.

Confidential, Little Rock, AR

Project Manager

Responsibilities:

Converted company’s prepaid system from 3rd party vendor owned application with hardware on vendor site to Confidential owned application and hardware onsite. Delivery timeframe was exceeded by 10%, delivering 2 months early. Estimated monthly cost savings was $1.3M per month.
Managed project to improve the Release Implementation processes and software. Incorporated Release Notes to ensure clarity for all stakeholders on scope and status. Integrated MS Project as timeline planning tool to identify activities/dependencies resulting in planning duration being reduced 66%. Enhanced software managing software integration to handle multiple (vs sequential) implementations concurrently.

Confidential, Bentonville, AR

UNIX Operations Supervisor

Responsibilities:

Maintained system availability within Confidential ’s Service Level Agreement (SLA) with few exceptions
Reviewed daily systems’ performance reports with executive leadership team to make decisions on distribution centers and home office enhancements.

Confidential, Washington, DC

Computer Specialist (Asst. Information Resource Manager)

Responsibilities:

Installed/upgraded hardware/software in ~75 county offices throughout the State of Arkansas
Trained ~50 county loan specialist on general laptop usage as well as the loan application software

Computer Specialist (UNIX / C++ Programmer)

Confidential, Washington, DC

Responsibilities: