SUMMARY:

Project Manager with a comprehensive background which includes +15 years experience in Project Management practices, Team Development, Technology/Business focused projects. A Project Manager who will lead teams (20+ Team Members) through project management fundamentals with a multi - million-dollar operating budgets utilizing industry standard practices to deliver quality products/services.

AREAS OF EXPERTISE:

• Program and Project Management Leadership
• Experience in strategic/tactical planning
• Strength in managing project phases: planning, design, develop, test and implementation for the entire life cycle from pre - sales to post-sales
• Executed Projects within various industries, standard methodologies- Capability Maturity Model, PMPSoftware Development, Lifecycles SDLC, Agile
• Experience in Technology, Manufacturing, Government and Healthcare Industries- (Payer/ Confidential )
• Experience in software development, Off-shelf, Information Systems, Engineering projects, Production projects from both the business and technical
• Agile/Scrum projects

TECHNICAL SKILLS:

SOFTWARE: Proficiency with Microsoft Project, Plainview, Microsoft office suite (Outlook, Excel, PowerPoint, Word, Communicator, Live meeting, One Note, Access), Visio, Documentum, Clinical Care Advance, Personal Care Advance, Oracle, Facets, QNXT, Clarity, Serena, Clear Quest, HP Quality Center

EMPLOYMENT EXPERIENCE:

Confidential, Phoenix, AZ

Information Technology Project Manager/ Consultant

Responsibilities:

• Implementation of Pharmacy Benefits Manager ( Confidential - Confidential ) for the Finance group- Pharmaceutical rebates.
• Directing project teams across the enterprise: IT Business Analyst, Developers (Onshore & Offshore), business groups (Finance, Pharmacy, Actuary, Formulary), Architects, and compliance.

Confidential, Phoenix, AZ

Manager within the PMO- Information Technology

Responsibilities:

• Implementation of Facets projects for (Community & State) a division which supports Medicaid products
• Leading project teams (Business Analyst, Developers, Business, Architects, System Analyst, & Business) for Migration, Regulatory, New Business projects
• Responsible for the coordination of IT projects across the Facets functional application areas (Provider, Claims, Clinical, finance, Portal, and Member)
• Managed Project Management Team- 10+ Project Managers (FTE/Contractors) and responsible for acquiring talent, employee development, performance management, career development.

Confidential, Phoenix, AZ

Information Technology Project Manager

Responsibilities:

• Implementation of e- government projects that included Digital Automation, RFP, Web development
• Directing project teams within the IT Group and participated in the implementation of Clarity

Confidential, Phoenix, AZ

IT Project Manager/ Consultant

Responsibilities:

• Healthcare solutions include Claims and/or reimbursement management, revenue management, Provider Network, Customer Service and Care Management (Utilization, Case/Disease management).

Confidential, Phoenix, AZ

Information Technology Project Manager/ Consultant

Responsibilities:

• Implementation of six software pharmacy projects at a Pharmacy Benefits Manager ( Confidential - Confidential ) for Pharmaceutical rebates.
• The Program has many initiatives and the primary users were the finance group who manage Pharmaceutical rebates, and Interactive Voice Recognition (IVR).
• Directing project teams across the enterprise: IT Business Analyst, Developers (Onshore & Offshore), business groups (Finance, Pharmacy, Actuary, Formulary), Architects, and compliance.

Confidential, Phoenix, AZ

Deployment Project Manager / Consultant

Responsibilities:

• Implementation of Facets/QNXT Enterprise Healthcare software, upgrades, and conversion projects 
• Facets Healthcare solutions include Claims and/or reimbursement management, revenue management, Provider Network, Customer Service and Care Management (Utilization, Case/Disease management).
• Managed the business relationships between the Client and the delivery of implementation services.
• Oversight of the project teams, Technical, Product leads, Deployment Engineer, Trainer, and Developers.
• Lead/participated on various projects to develop associated processes, tools, and templates for Project Managers to utilize best practices for implementing Healthcare solutions, and ICD - 10/5010 processes.

Confidential, Tempe, AZ

PMO Business Project Manager

Responsibilities:

• Directed start up activities for the Arizona Project Management Office (PMO) and develop associated processes, tools, and templates for Project Managers utilizing the lifecycle process.
• Managed portfolios for larger scale, cross - functional projects
• Liaison between IT, C-Level executives and Business: product development, revenue management, risk management, customer service, reimbursement management, care management, network management, and finance and administrative.
• Managed various projects including the implementation of Health Reimbursement Account, Oracle/Siebel software improvement for Sales, Marketing, Underwriting, Contracts and a cross border Provider-Medical Management initiative.

Confidential, Chandler, AZ

Information Technology Project Manager

Responsibilities:

• Directed teams in Enterprise Systems/software engineers/PMs, and architects to develop the strategy for implementation, post implementation and transitioning the product to the sustaining team.

Product Quality Program Manager

Confidential

Responsibilities:

• Managed the World Wide on site validation ( Confidential ) program .
• The Engineering program was 1st level Failure Analysis for Confidential, Servers, and Motherboards .
• Strategic/tactical operations worldwide within the Quality Engineering group include: new product launches: the delivery of hardware & Enterprise Software, the day - to-day operations, inventory management, budgeting, invoicing, payables, and forecasting (internal/outsourcing groups).