SUMMARY:

Technology professional with experience in telecom, software development, systems analysis, management and team leading. Eager to learn & understand new technologies and languages.

TECHNICAL  KNOWLEDGE:

• PHP
• Laravel
• Javascript
• JQuery
• J Query Mobile
• MySQL
• PostgreSQL
• HTML/HTML5
• CSS
• JSON
• XML
• SOAP
• APIs
• Server Side Events
• Payment gateways integrations
• E - commerce techniques
• Search Engines Optimization (SEO)
• Web Hosting - Cpanel / Plesk
• Phonegap
• Android Native iOS Native - Swift
• Mobile app Hybrid
• Ionic/React
• Integrations
• Version Control Git
• Linux
• Java
• Graphics (Adobe packages)
• C/C++
• Manual Testing
• Automated Testing - Selenium
• UI/UX
• Security Standard - OWASP
• MongoDB
• WordPress
• PMI methodology
• Agile/Scrum
• SDLC process
• JIRA, Trello, MS-Project
• TDM
• Mobile Core Networks
• VoIP (SIP, SIP-I, SIP-T)
• Telecom Process
• Telecom Management
• Telecom Integrations
• RFP/RFQ
• Fixed Networks
• IP Networks
• Troubleshooting
• Avaya Equipment
• Cisco Equipment
• Confidential Equipment
• Confidential Equipment
• IMS
• DPI - Sandvine
• M2M
• IOT

PROFESSIONAL EXPERIENCE:

Sr Technical project manager

Confidential, Miami, FL

Responsibilities:

• A short assignment to manage 2 projects in the telecom/software domain. (Web Solutions)
• Interface with customer for requirements and generating scope and execution plan documentation.
• Participating in backend/API development and testing using PHP/MySQL
• Manage vendors and resources allocation.
• Applying PMI/Agile/Scrum/Kanban methodologies.
• Closure/acceptance d ocumentation and version control

Technical PM/Software development technical Lead

Confidential, Miami, FL

Responsibilities:

• Joined as intern to get the Confidential experience and the experience of a start - up.
• Project Management for projects, Applying Agile/Scrum/Kanban methodologies.
• Building the technical team and handling the hiring interviews/assessments for the team.
• Teaching, training and development of entry level developers and fresh graduates solutions analysis & architecting for SaaS solutions and apps ( ShipperTag.com, IconTK.com, ConnectedRing.com (Cloud ERP), TATAVO.com, Digrack.com, Elite CRM ).
• Enhancement project for existing CRM solution.
• Customization on SugarCRM, Vtiger CRM and SalesForce.
• Participated in the development of the solutions and apps.
• Manage Products roadmap, documentation and backlog.
• User Interface translation to multiple languages
• Leading the software Development Team for:
• Software Development Life Cycle (SDLC) management.
• SaaS solutions, Cloud applications, Mobile apps, M2M, IOT, Confidential solutions development and design.
• Set Personal Development Targets for subordinates as well as motivation and retention activities.
• Managing 2 different locations (one of them is offshore) and ensure alignment between both.
• Managing Web hosting servers for the company.
• Follow best practices for compliance with OWASP security standard and Code encryption.
• Conducting sessions for new hires introducing agile/scrum to them.
• Building Prototyping and apply best UI/UX approaches.
• Documentation and version control
• Support in business/system analysis, use cases for new projects and interfacing with customers.
• Set company technical strategy, products roadmap, keeps an eye on the market changes and competitors.
• Support in commercial activities, marketing forecasts and business cases for new projects.
• Present and align company targets with investors and shareholders.

Confidential

Technical Project Manager

Responsibilities:

• Project management for projects related to Mobile/Fixed/PSTN Confidential network infrastructure, IP networks & Confidential solutions and its integrations: International gateways, Interconnect, POIs, CS Core, PS Core, IOT, M2M, eMBMs, VoWifi, Internet Calling, VoIP/Video solutions, IMS Core, new data centers for core nodes implementation, Unified communications and enterprise collaboration tools ).
• Handling multiple projects ranging from small to large in the same time.
• Apply different project techniques (PMI, Agile, Scrum) according to the project nature and resources.
• Assess and recommend new technologies in the field of Confidential (Software solutions, VoIP, PBX, Call center, Smart homes, Smart Cities, E-government, e-Payment solutions, Enterprise process automation systems, manufacturing, e-learning, IOT, M2M, integrations with 3rd parties, SaaS and PaaS solutions )
• Integration between UC (Broadsoft, Avaya Aura, Lync, Confidential UC), Confidential IMS and CRM.
• Managing and assessment of IT & telecom vendors for solutions required for every project and support contracting process.
• Major Projects handled: VoWifi project, IMS core project, Cloud Call center and IP-PBX solutions for B2B program through different solutions ( Confidential espace, Confidential UC, Cisco UC enterprise, Broadsoft UC, Avaya Aura, Microsoft Lync), M2M Core.
• Implementation of SaaS and PaaS solutions for SME/SOHO market segment including (CRM: Oracle E-Business Suite, SalesForce, Vtiger, Sugar CRM, Zoho CRM, SAP ERP)
• Enhancement projects for existing solutions (E-learning solution and E-government county management solution).

Confidential

Senior Team Leader

Responsibilities:

• Leading the Planning, Design and dimensionning for International gateways ( Confidential & Confidential ), Design and implementation of Confidential solutions (Software solutions, Unified communications/Collaboration solutions), new data centers implementation and connectivity design.
• Participating in software development projects (Mobile apps development, Big Data, DPI scripting, OTT monetization).
• Participating in strategy committees, B2B program, Partnerships handling with Telecom/IT vendors, Vendors negotiations and assessment, RFPs
• Assessment of 3rd party software solutions and Enterprises requirements and align of both to provide white labeled solutions with the name of the telecom carrier.
• Leading Integrations between different software solutions including SaaS, PaaS and 3 rd party solutions.
• Leaded Many solutions for different verticals: Retail, Hospitality, government, manufacturing, E-commerce, Banking, Oil/Gas and Medical.

Confidential

Team Leader

Responsibilities:

• IGW & CS core contracts management and vendors negotiations
• Provide support and guidance for daily operations and during troubleshooting as a planning point of contact.
• Provide Reports, business analysis to support CXO & senior management levels decision making process.
• Fixed Network topology and infrastructure Strategy and design for Fixed network and Mobile/Fixed convergence.
• B2B Solutions including: (Unified Communications, IPTV, IP-PBX, Video Conference, Software Web/Mobile/Cloud applications)
• Participating in modernization, strategy planning and disaster recovery projects for IGWs and Core.
• Participating in Technology Strategy, trends and business development roadmap for the company.
• Supporting PS Core Planning team (DPI: Deep Packet Inspection, Sandvine DPI smart control policies, Content Optimization and caching systems).
• Mobile Core planning and dimensioning (CS, PS, IGW, PSTN, VoIP GWs).
• Handle technical interviews and participating in hiring process and provide forecast for hiring demands.
• Manage sub-ordinates and provide guidance, team coaching, set development tracks and motivation activities.
• Acts as a project manager for all projects related to Mobile network Core, IMS, B2B/ Confidential and B2B solutions.
• New Solutions assessment handling (eMBMs, VoWifi, Internet Calling, M2M platform, Cloud IMS, Anritsu Probing system, etc..)

Confidential

Planning Senior Engineer

Responsibilities:

• Handling All phases for CS Core, IGWs and Fixed network nodes from vendors negotiations ( with all processes: RFP, RFS, RFQ), High & Low levels design to implementation project management and acceptance process.
• New features and technologies in CS core & IGWs.
• Node capacity planning, International routes and connectivity E2E solutions design including different techniques (TDM, VoIP/internet, VoIP/SDH, Int. MPLS, satellites, VSAT, etc...) and technical agreements for Int. VoIP and TDM interconnection with telecom carriers.).
• Ensuring IGWs to meet marketing forecasts and international calls/traffic promotions.
• IGWs Optimum least cost routing technique.
• National Interconnect POIs with Vodafone and Mobinil (ATM, TDM, IPoE1 and BICC routes)
• International Roaming signaling, routing, planning and dimensioning.
• Participating with Software Development Team:
• Mobile applications development.
• Big data analysis tools and applications.
• DPI/PCRF (Deep Packet Inspection) smart control policies programming.
• Controlling & Monetization of OTT & integration between OTT & Mobile network.