SUMMARY:

• 17+ years of work experience in the IT Industry working as a Technical Project Manager (5+), Scrum Master (5+), Technical Architect/Lead & Developer.
• Handled projects/initiatives in both Waterfall & Agile methodologies
• Handled development/migration and support projects
• A result - oriented project manager/scrum mater with strong leadership/technical skills and highly successful track record.
• Project delivery under stringent timelines and high pressure using Agile and Waterfall Methodologies.
• Effective communication skills and record for coordination between globally located teams.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the client’s organization.
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Adopt in providing Analytical Support to key business Applications /solutions
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Acted as liaison between management and development team for Requirements and QA.
• Strong delivery management skills to manage a large program involving multiple internal and external teams
• Managed mid to large projects, starting from Requirements gathering to Implementation phases.
• Managing reports, analysis and decision-making for a change request.
• Project Management, Project Schedule, Project Tracking and Team Management
• Rich experience in translating Business requirements to understandable IT systems requirements.
• Handled team of 35+ at onsite along with onsite/offshore coordination till the end of the development activities/closure of the project.
• Provides regular project status updates and reports to the leadership.
• Negotiates and influences teams to ensure appropriate resourcing levels are engaged and maintained throughout the course of the development life cycle.
• Develops project plans and ensures that the scope and approach are fully understood by all stakeholders.
• Ensures all systems of record for project reporting are kept current and directs and monitors work efforts on a regular basis.
• Facilitates Post-Implementation review and ensures lessons learned are carried forward appropriately.
• Acknowledgement of tickets to meet SLA’s, Involved in handling of incident and problem management tickets. Handling and closing of tickets from Service Center
• Facilitating/attending Daily Standups and setting up all scrum ceremonies like Sprint Planning, Retrospectives, Review/Demos, Backlog Grooming sessions, Scrum of Scrum (SoS), Product Prioritization and Release meetings.
• Maintaining healthy product/sprint backlogs and providing guidance to the team on the agile principles.
• Attending SoS/Release planning meetings to track dependencies/risks and publishing sprint status reports with team’s velocity/ burnt down charts/sprint goals/achievements to the leadership.
• Removing impediments that hinder productivity or block the team’s progress and Manage cross team dependencies

TECHNICAL SKILLS:

Operating systems: Windows 7, Unix - HP UX, RHEL 7 Linux

Programming Languages: C, ESQL - C, C++, Shell scripts, Perl Scripts, VB .Net, ASP.Net, C#.Net, ASP, Angular, Java & Spring boot

Databases: Oracle, SQL Server, DB2 Informix, MongoDB

IDE: Eclipse, IntelliJ, MS Visual Studio 2003/2008, 2010,2012, 2015

Cloud Management Tools: One Ops, Azure

File Management Tools: Team Forge, Subversion, Tortoise SVN, GIT & Bit Bucket

Build & Deployment Management Tools: Concord, Jenkins, Looper, Anthilpro, Maven ANT, Ansible, Automic

File Editors: Teradata SQL Assistant 14.01, Queryman, SQL Server Studio, DB Visualizer, Textpad, vieditor, log4j, log4j 2

Source Library Management Tools: Resource Manager/Crontab

Testing/API Tools: SQuIDS, Quality Center, Selenium, Jmeter, Junit, Rest Assure, SOAP UI

Project and Change Management Tools: Clarity, MPP, Version One, JIRA, Confluence, Leankit, Remedy 8+, Service Now & Slack

Other Tools: Infoman, Manage Now, VTS, Cenzic Hailstorm, Sharepoint, New Relic, SOAP UI, Swagger, ELK, Kibana

Web Servers: IIS, Websphere, Tomcat

Performance Tools: HP ALM/Load runner

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, AR

Scrum Master

Responsibilities:

• Facilitating daily standups and setting up all scrum ceremonies like sprint planning, retrospectives, review/demos, backlog grooming sessions and product prioritization meetings.
• Run stand up calls with globally distributed teams every day with the team to track activities against version one/JIRA and publish the status reports.
• Handled 3 scrum teams located IN, MX & US with each team size of 10 or more members.
• Works with the Product Owner to maintain healthy backlog and helps in product prioritization
• Shielding the team from interruptions during the sprint execution.
• Ensure cross-team coordination on delivery of user stories at each epic level.
• Get rid of all possible impediments that might disturb the work of the team.
• Removes all impediments to the team's progress, both internal and external to the Scrum team
• Attends Scrum of Scrums(SoS) & Release meetings to talk about risks/dependencies/impediments both internal and external and plan releases
• Walking the product owner through more technical user stories.
• Encouraging collaboration between the Scrum team (Development & QA) and product owner
• Helping the team maintain their burn down chart and tracking team capacity/velocity trends.
• Removing the barriers between development and the customer so the customer directly drives development
• Observing that the team obeys the rules and principle behind the methodologies and realizes the method of Scrum entirely.
• Acting as an advisor to the team. Scrum Master acts more like a Team Coach than a team leader.
• Team coaching and make sure to follow all the scrum principles.
• Helping the customer how to maximize ROI and meet their objectives through Scrum
• Preparing working agreements with all commitments/responsibilities, scrum ceremonies/schedule etc.
• Works with business analysts, PO and scrum team to define DoR, DoD, etc.
• Promotes and making sure team is self-organized, motivated and adopted to agile
• Provide project/work status updates & generate reports to leadership.
• Improving the productivity of the development team in any way possible.
• Creation of dashboards in JIRA.
• Creation of individual team scrum and Kanban boards in order to track the work at each epic level on all efforts.
• Maintain team documentation and integration JIRA issues/reports in Confluence.
• Created work in take process templates in confluence.
• Working experience in devops model.
• Ensure migration/decommission/rewrite of identified applications in Finance & Real Estate run in EOL technologies/servers and decrease the complexity around code configuration management, maintenance and support, and incorporating global changes that update or enhance functionality.
• Increase Confidential technology landscape.
• Reduce system overheads and support costs by moving to the latest versions.
• Increase scalability by making it easier to support a new market or region, in which Confidential wants to provide support for similar functionality.
• Leverage restful/SOAP services/ Confidential Data Access Layer / Direct DB access
• WAS to Tomcat migration 7.1* (Upgrade the libraries/jars to the latest versions, Determining the configuration & deployment changes specific to Tomcat, Identify WebSphere specific services/JAR files and find an equivalent replacement, as needed, which can be used to convert the EAR into WAR packages for Apache Tomcat 7 App server, Deploy the WAR packages into Apache Tomcat 7 App server)
• Upgrade existing Java applications to JDK version 8.0*
• Ensure HP Unix to RHEL 7 Linux Script Level Changes (Changes to the files with respect to RHEL Linux system function calls, commands, data types) are remediated.
• Ensure applications identified as “Retire (already migrated or not being actively used by business)” will be decommissioned from the respective servers
• Ensure to use data access layer libraries or direct database access to connect to the respective databases directly from the applications instead of leveraging the top-end services to connect to Informix and DB2.
• Worked with various teams (3rd vendors, Security, crypto, firewall, business & support,) on server procurement, utilities installation, firewall requests, SFTP configurations, etc.
• Ensure to share periodic/weekly reports to the customer and sharing any risks & mitigation plans.
• Working on Project Change Request (PCR) approvals depending on the final solution / migration strategy at the application level if required after mutual agreement with Confidential .
• Ensure delivery of HLDD, Test Results, Implementation, Validation and Communication Plan, Project retrospective and compilation of key lessons learnt from the engagement, Performance comparison of production run before and after the changes are installed to production environment & Knowledge created
• Ensure to provide warranty support until handover to support team.
• Ensure all assumptions/constraints/dependencies (resources/Scope/Schedules/Stakeholders expectations /coding standards/release management/change freeze/business users availability on UAT sign-off/infrastructure readiness /Application access/support handover/SLAs met/) are handled in time and documented.
• Participate in business meetings in Pre Dev-phase to define Vision & Scope of the project.
• Work with business to define the detailed requirements.
• Organize to present the project in Software Quality Management Organization (SQMO) impacts presentation & involved as Technical Project Manager Presenter.
• Gather the impact estimates from all impacted sub areas.
• Consolidate the estimates & Gain business budget approval.
• Help & facilitate business to define Cost Benefit Analysis (CBA) & finalize cost plan.
• Create project in Clarity & Share Point site.
• Define cost plan in Clarity & get finance approval.
• Scheduling/facilitating requirements walk-through/clarifications meeting with all impacted teams.
• Scheduling/ facilitating meetings on High level solution approach after requirements clarifications.
• Scheduling meetings and work with all the impacted teams (architects) to come up with High Level Solution and get the alignment from all impacted teams.
• Prepare Project Risk Assessment and Ensure all security related questions and test cases are covered.
• Ensure all APP/AMP scans along with load testing have been completed without performance impact to the applications/projects.
• Work on CR approvals in case of any changes to requirements after VSR (Vision, Scope and Requirements) approvals.
• Work on mitigated timelines submission in case of any changes to the schedule.
• Work on cost plan approvals in case of any changes to the impact estimates due to requirements changes.
• Scheduling/ facilitating meetings with Enterprise Security and Production Support Management teams on the design doc presentation or walk-through and securing approvals.
• Scheduling/ facilitating meetings with business, Dev and SIT teams on test plans/scenarios discussion and to come up with Test Case’s
• Working with Regression testing team in case of additional Test Case’s required for the projects.
• Review all System Integration Testing/User Acceptance Testing test cases in Software Quality Integrated Development Support (SQuIDS) system.
• Prepare weekly status reports to the leadership.
• Ensure project tracking against the cost plan approved without schedule slippage during execution.
• Identification of Issues/Risks to mitigate the risk to the projects.
• Ensure to run variance reports to take any corrective actions on the deviations on the successful execution of the projects.
• Support on System Integration Testing/User Acceptance Testing/Post Production Validation and Production Day Release.
• Clarify questions to audit teams to ensure projects are audited correctly and in time.

Confidential, Bentonville, AR

Project/Technical Lead/Scrum Master

Responsibilities:

• Analysis of existing system to gather business functionality while implementing new system.
• Involved in requirements gathering and user testing with product owners and multiple stake holders.
• Implemented software releases and patches on the user acceptance and production environments.
• Created detailed sprint plans, ensured timely deliverables, risk mitigation and regular ongoing client communication.
• Analysis of integration requirements and allocation of work to the team appropriately
• Provide technical guidance to the onsite development team.
• Manage work and deliverables among 8-member team. Lead a team to ensure the delivery of project.
• Involved in Build, Integration Testing and deployment stages.
• Review client deliverables for adherence to quality standards
• Involved in implementation of security scan report changes.
• Preparation of system analysis documents for order and Gift Card applications.

Confidential, Northfield, IL

Project/Technical Lead

Responsibilities:

• Acknowledgement of tickets and meet SLA’s
• Involved in handling of incident and problem management tickets
• Create and installation of change requests as planned
• Migration of support applications from WB to TULSA server
• Get the requirements for the new development projects from the clients, analyze the requirements and send to offshore team for development.
• Interact with Offshore and coordinate the onsite activities which involve requirements gathering, user testing and implementation
• Deployment of new releases
• Maintenance of CR’s in Clear Quest
• Handling and closing of tickets from Service Center
• Worked with Visual Source Safe for version control.
• Documenting the resolutions steps for critical issues/preparation of SAD’s and OSM’s
• Coordinating with the vendors
• Installation of new applications/software’s for the business clients
• Supporting (24X7) for complex applications like GIFTS and Tax

Confidential, Houston, TX

Project/Technical Lead

Responsibilities:

• Requirement gathering, Design, Development, UAT support, deployment.
• Module lead for Interfaces.
• Client interaction for handling Incidents raised by customers.
• Proactive maintenance/ providing System Improvement Plans (SIP).
• Handling releases in system.
• Performing root cause analysis for incidents.
• Onsite Coordination and production support.
• Involved in preparation of Functional Specification documents.
• Involved in preparation of Technical Design documents.

Confidential

Senior Software Engineer

Responsibilities:

• Design and Development.
• Involved in preparation UML diagrams, High level and low level DLD.
• Involved in writing Unit and System test scripts.
• Involved in preparation of Program Specifications.

Confidential

Senior Software Engineer

Responsibilities:

• Involved in designing of modules.
• Creation of User Controls for reusability of the code.
• Developing Stored Procedures and DTS packages in SQL Server.
• Developing reports using SQL Reporting Services.
• Involved to improve the performance of an application.
• Coding, Debugging and Unit Testing.
• Creating Portal and Sites for importing web parts.
• Involved in the deployment of project.

Confidential

Developer Analyst

Responsibilities:

• Involved in the designing of Prototypes
• Decomposing COBOL Programs to Extract Business rules
• Developing reports using Crystal Reports
• Wrote Stored Procedures for Interacting with Database
• Coding, Debugging and Unit Testing for UI.

Confidential

Software Engineer

Responsibilities:

• Generating relevant reports corresponding to each module.
• Involved in integrating of the entire project
• Developing classes using .Net Technology to interact with the database.
• Coding, Testing and integration of all modules.
• Generating Crystal Reports

Confidential

Programmer

Responsibilities:

• Designing, Coding, Testing & Deployment.
• Involved in Developing Payroll, Sugar Cane Tracking, Financial Accounting and integration this module to the main application.
• Generating relevant reports corresponding to Payroll, Sugar Cane Tracking and Financial Accounting using Crystal Reports.