SUMMARY:

• Distinguished technology change leader with a proven track record of delivering the highest quality of business and technical leadership in a diverse range of technologies; experienced in large scale projects, SDLC, Waterfall, Iterative, and Agile Scrum Development Methodologies, PMO, Program/Project Management, Change Management/Control, Release Management, and Strategic Solution Delivery.
• Demonstrated talent for building and managing cross - functional project teams, collaborating across business units to analyze and interpret needs and define best practices, standards, and metric successes. Strengths include innovation for positive change, strong people management skills, business focus, and consistent delivery of results with the desire to positively impact business performance through innovative use of people, process, and technology, building high quality operational, technical, and executive level relationships and credibility.

AREAS OF EXPERTISE:

• PMO Infrastructure & Process Management
• Waterfall / Scrum Project Management
• Resources Allocations & Project Mapping
• Development & Evaluation of KPIs
• Project Execution, Governance & Compliance
• Process Improvement & Change Management
• Project Evaluation & Risk Mitigation Strategies
• Post-mortem Reviews / Portfolio Management
• Dashboard, Ad Hoc Report Generation
• Team Building / Mentoring / Leadership

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

Application Delivery/Release Manager, Program Director, QA Manager

Responsibilities:

• Accelerated team’s ability to deliver application functionality while enhancing business delivery team’s ability to drive additional revenue
• Focused IT team’s continuous process improvement efforts while accelerating delivery of application, data and reporting capabilities and solutions
• Identified, documented, scheduled and managed sprints, backlogs, user stories, progress reports, whiteboard sessions, notes, and decisions
• Created, documented, managed and disseminated burn-down, burn-up, velocity and project management status reports
• Developed, led, scheduled, documented and managed daily Scrums, Working Sessions, Demos, and Retrospectives
• Created and implemented the general QA strategy for our Iterative Waterfall to Agile Scrum SDLC transition
• Introduced methodologies and orchestrated a move from an undisciplined startup mindset to a Scrum-Agile methodology while making quality software a priority
• Oversaw Scrum teams, coached and enforced agile methodologies
• Implemented QA automation practices for testing
• Delivered a reduction in defects-per-user-story by 82%
• Responsible for the quality and implementation of five new products including 2,438 user stories
• Managed the Development and QA efforts of 12 development resources
• Made sure that key milestones within the project were met on time and within budget
• Rewrote the company QA Testing Strategy document, roles and responsibilities, QA Task list, Skill Set inventory, and Status reporting
• Responsible for hiring and reallocating resources across teams based on scope and need
• Participated in peer development and functional product reviews
• Created QA schedule, Backlog, Risk Register and Remediation scheduling
• Implemented and tracked the primary and secondary metrics of QA and software development
• Delivered QA success; all milestones were met on time and under budget
• Mitigated multiple risks and conflicts between schedules, personalities, and project issues between IT resources, sales and marketing teams, customer delivery and support teams and management
• Created and implemented test case creation templates and management of functional, integration, and regression plans
• Provided planning, organizing, staffing, execution and controls for the operations of the organization
• Provided financial forecasting, organizational behavior, program and project guidance, resource allocation and management, time accounting and budget accounting
• Developed Confidential ’s five PM process areas of Initiating, Planning, Executing, Monitoring and Controlling as well as Closing of projects
• Developed, managed and reported on Project Integration, Scope, Schedule, Cost, Quality, Resource, Communication, Risk and Reporting processes for our product development strategy
• Provided overall Project Portfolio management increasing our likelihood for success ensuring the communication to key company stakeholders, customers and team members
• Spearhead creation of strong project teams, applying project methodologies to ensure on time delivery of all project benchmarks
• While between CIO’s, served as interim CIO, during which time we migrated to a new database platform and fixed dozens of defects, focusing on increasing customer satisfaction and reducing both customer and employee churn
• Coordinated and Collaborated with Product Owners, Business Analysts, and UX/UI Designers to lend insight into what our new products and features delivered, leaning on my SME knowledge of quality as well as our existing products to reduce risk
• Communicated across the organization; sales, marketing, administrative, customer service, IT, development, project management and QA teams
• Provided leadership and control over customer request for function and features
• Provided Release and Version control
• Provided training, customer service, client manager support, sales, marketing, and executive team collaboration

Confidential, Crystal City, VA

Project / Quality Assurance Manager

Responsibilities:

• Provided project management with strong QA overtones to manage major IV&V projects with the FBI (studied, tested and received my PMP during this initiative)
• Responsible for quality of three software initiatives for the FBI’s Information Technology Management Division
• Assembled and managed teams (from screening resumes to hiring, conducting reviews, providing guidance, and salary actions)
• Met aggressive project schedules on time and with budget guidelines maximizing Master Key’s expected profit margins
• Crafted required documentation to ensure testing efforts were complete on time and within SDLC guidelines. (Quality Assurance Management plan, Requirements Traceability Matrix)
• Ensured UAT events with Special Agents went smoothly

Confidential, Belcamp, MD

Senior Consultant

Responsibilities:

• Provided delivery, release management, and promotion to production on five major software efforts
• Developed and delivered Automation Testing process and methodology to the US Defense Information Systems Agency
• Provided Automation and Performance Test Lead for the Distributed Common Ground Systems - Army Standard Cloud project
• Managed and mentored QA Test engineers
• Assisted with the delivery of the PMO
• Responsible for all testing and performance metrics on $88M in revenue
• Monitor and drove project and QA activities, including budget, scope and change management
• Develop and deliver executive status reports and manage all required project escalations