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Project Manager Resume

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SUMMARY

Decisive, action-oriented and results-focused professional offering a solid background in the areas of Information Systems / Technology working for Fortune 500 companies. Experienced in the areas of project management, process control, SDLC, application reengineering, integration, functional and business requirements gathering, project documentation and administration.

Professional History:


Project Manager – Confidential,Dunmore, PA

01/2011-02/2012

Project Manager for the implementation of Business Process Outsourcing (BPO) services for insurers, employers, health plans, and providers in the Medicare Advantage, Part D, Medicaid Managed Care and Group Retiree health plan markets
- Apply project management disciplines through project management process: initiating, planning, execution, controlling, closure
- Interfaces and communicates with all targeted project areas including sponsors, external clients, vendors, end users and executive management.
- Defines project scope, objectives, expected results, develops and manages detailed project plans, schedule, estimates, resource allocation and project status.
- Implement approved actions and workarounds required to mitigate project risk in order to minimize impact to the project.
- Manage multiple or program related projects with a high project complexity and the possibility of sub projects: 12 to 18 months in duration, >20 FTEs to manage, medium risk and a moderately aggressive timeline; project cost range $1 million to $4.99 million
- Strong ability to keep the project on schedule, control costs, accurate/timely reporting, represents the client’s interests in a non biased way, and makes trade off decisions

Seasonal Package Delivery Driver – Confidential,Chester, NY

10/2010-12/2010

Package delivery during peak holiday season with no accidents or injuries, while maintaining a high level of customer satisfaction to both commercial and residential customers.

Implementation Consultant – Confidential,Birmingham, AL

03/2010-09/2010

Software implementation and configuration consultant for InfinityQS ProFicient SPC software suite.

  • Interviewed key quality personnel and supervisor to assess current business requirements and goals.
  • Proactively managed client expectations and changes in project scope, plans and requirements.
  • Developed, managed and presented weekly status reports to both plant and HQ personnel.
  • Reverse engineer existing legacy SPC configurations into the new Proficient software.
  • Developed and deployed Turn-Key SPC configurations and charts for collecting and presenting manufacturing data.
  • Provided hands on training to plant personnel for newly developed configurations.

    • Project Manager - Confidential,Scranton, PA

    09/2006-02/2009

    Managed the overall planning, development and monitoring of multiple project plans for the Commonwealth of Pennsylvania\'s Workers Compensation.

  • Defined project scope, goals and deliverables to support the Commonwealth\'s business objectives in collaboration with senior management and stakeholders
  • Developed all projects plans and associated artifacts to conform to the Commonwealth\'s PMO standards
  • Developed project status dashboards utilizing macros in Microsoft Excel and Project.
  • Effectively communicated project status and risks in a timely and clear fashion to team members and stakeholders
  • Cultivated business relationships vital to the success of projects within the Commonwealth
  • Coached, mentored, motivated and influenced both Commonwealth employees and contractors assigned to projects

    • Associate Systems Business Manager - Confidential,East Hanover, NJ

    09/1996-04/2006

    Managed the development and implementation of the company\'s statistical process control (SPC) initiative within both corporate and manufacturing facilities

  • Managed capital budgets in excess of $3 million over a 2-year period with projected returns of $17 million in value by identifying and improving the manufacturing quality process
  • Responsible and accountable for the coordinated management of multiple related projects directed towards the company\'s strategic business goals within the quality group
  • Responsible for system and project administration, planning, estimating, purchasing, execution, implementation and ongoing support
  • Managed overall Statistical Process Control initiative into the companies\' two largest manufacturing facilities
  • Acted as primary liaison between business, technology, vendors and manufacturing team members
  • Assured that all identified business goals and objectives were successfully achieved in coordination with functional business groups

    • Lead System Developer - Confidential,Montvale, NJ

    02/1989-09/1996

    Designed, coded, implemented and managed business applications to supporting the product and service marketing manager

  • Developed applications to migrate mainframe data to client workstation to use with inventory, sales, promotion and order tracking
  • Developed intranet database (Clipper, Focus) to allow product marketing groups the ability to obtain and update product and financial information
  • Developed applications designed to manage sales promotions, update customer reports and provide information to vendors for mass mailings
  • Provided centralized support for nationwide sales offices for all client/server applications
  • Provided business analysis for the conversion of legacy applications over to the client/server platforms including database conversions
  • Designed and implemented relational databases applications (PC/Focus, Clipper DB) for transferring sales and inventory data off mainframes and onto the department\'s workstations
  • Developed marketing reports & spreadsheets for tracking results from product promotions
  • Maintained all computers and peripherals within the Marketing Service Department

    • Education:

  • Masters Certificate in Project Management
  • Programming Certificate
  • High School Diploma

    • Through out my professional career, I have attended many Project Management conferences and seminars, including Contracting for Project Managers, Schedule & Cost Control, Managing IT Projects and Software, Risk Management.

    Technical Skills:
    Expert level with Microsoft Outlook, Word, PowerPoint, Access, Excel, Project, PowerPoint, Visio, Erwin Data Modeler, Object Oriented Programming, Database design and modeling, SQL Query Programming, Technical Writing, PowerBuilder

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