SUMMARY OF QUALIFICATIONS:

• 17 years experience in the Information Technology industry as a Senior Program Analyst/Quality Assurance professional with demonstrated strengths in analysis for Quality Control (QC) and Quality Assurance (QA) Process Management and Software Implementation
• 6 plus years in a leadership role - Manager Quality Assurance for Agile Methodology Software Development Life Cycles (SDLC)
• Quality Assurance Process Development and Implementation - Senior PMO SCRUM Lead for an Agile Methodology (SDLC)

SUMMARY OF HARDWARE AND SOFTWARE:

• Visual Studio; IBM Rational Requirements Composer (RRC)
• IBM Rational Quality Manager for bug, defect, and change requests management; IBM Rational ClearQuest used to document and track Risks, Issues, and Action Items, Bug Defects, and Change Requests
• IBM Rational ClearCase used for Configuration Management of documentation and version control; Share Point; Tech Excel’s DevTrack;
• Gemini, Adobe Photoshop, DB Artisan and TOAD (Tool for Oracle), XML spy 2004 Enterprise edition, Web Methods Trading Networks Console 6.1, MS Access 97, Tandem and Sybase, Oracle, IBM PCs and Compatibles, Pentium PC. MS-DOS, MS Windows, Windows 95, UNIX, DB2 and Windows NT; MS Office 2010; Microsoft Project ‘10

EXPERIENCE:

Confidential

PMO/Requirements Analyst

Responsibilities include:

• Requirements Analyst for the Memorials/DAS Project: - Worked closely with the customer and senior management in order to ensure that final customer deliverables met the VA approved ProPath and PMAS guidelines; responsible with PMO team to compete Milestone presentation decks for PMAS project approvals; authored the Requirements Specification Document (RSD) and Requirements Traceability Docs.
• (RTM) for several Memorials projects
• Responsible for peer review for all project documentation in order to ensure that all deliverables met the VA approved ProPath and PMAS guidelines.
• Senior PMO QA SCRUM lead - for the ICD-10 Test Team:- Lead the daily SCRUM meetings, updated action items and prioritize daily testing tasks; get testing team updated/issues and concerns - identified project risks and issues; review and analysis of all the Test artifacts to ensure that final customer deliverables met the VA approved ProPath guidelines

Confidential

Quality Assurance Manager

Responsibilities:

• Test SCRUM Lead - co-led the daily scrum meetings along with the development scrum lead for the VA HRC Siebel 8.2 upgrade and Enhancements
• Created the Master Test Plan as per the VRM Pro path Template and guidelines
• Participate in requirements review sessions in order to assist with completion of the Design Specifications
• Create Test scripts and map them to the design specs. for the Implementation of the HRC Siebel 8.2 upgrade and Enhancements
• Created and ran Regressions scripts for end to end testing
• Created and provided test scripts for User Acceptance Testing (UAT).
• Lead and successfully completed the UAT effort at client site
• Conducted Peer Reviews and was responsible for final approval of all Test deliverables
• Monitored and communicated data for Defect Tracking and reporting (Daily Test Metrics for all Test Phases/events)

Confidential

Senior Program Analyst/PMO support specialist

Responsibilities:

• Assisted and supported the HAC/HRC PMO Team PM to complete all documentation needed for Project Management Accountability System (PMAS) Approval.
• As a member of Confidential ’s work groups (Wipt’s) for Project Work planning (Development and Services) was Instrumental in developing standardization of the procedures used in the company’s work functions.
• As a senior analyst, was several times placed in the role of a mentor/subject matter expert (SME) in order to provide training and QA recommendations for program, process, and product improvements.
• This resulted in better, easier to understand procedures, customer satisfaction rating of 10 and ultimately in Confidential Level 3 Certification for selected projects

Confidential

Quality Assurance Manager

Responsibilities:

• Planned and conducted internal audits as per the CODIS Project’s Life Cycle Model (LCM).
• Monitoring as well as attending reviews (peer, code and technical reviews)
• Conducted QA compliance audits for the process areas committed to in the Project Management Plan (PMP)
• Prepared and Conducted Lessons Learned for all the findings entered in the QA audit report (also entered in Devtrack) for each process area - assign corrective actions to the process owners and work with them on methods to address each finding reported
• Extensive use of MS Projects in order to track all the QA Tasks in order to stay on schedule
• Implementation of the Confidential level 3 process areas in preparation for the Confidential, and remediation plans addressing the weaknesses and findings identified in the SCAMPI C and B assessments.
• Uploaded all base lined documents to the clients SharePoint site
• Completed Quality Assurance (QA) and Quality Control(QC) checks for all deliverables to Confidential
• Baselined all Confidential approved documents and updating the delivery management sheet with current status of all Project configuration items (CIs)
• Conducted deliverable reviews for all customer deliverables
• Lead internal and external ( Confidential ) CCB meeting
• Assisted in the improvement of organizational and project work products.

Confidential

IT Supervisor/Quality Assurance Manager

Responsibilities:

• Test SCRUM Manager - conducted daily scrum meetings with the test team and attended the daily development scrum meetings in order to prioritize daily testing tasks; get testing team updated/issues and concerns - identified project risks and issues
• Analyzed of all the defects using Gemini and Clear Quest to ensure that all defects were documented according to Agile QA methodologies
• Reviewed functional and technical requirements with business analysts and project managers before creating test plans and test scripts
• Responsible for running complex sql. jobs and scripts for patch releases
• Pier reviewed test plans to ensure all functional and technical specifications were mapped to test scripts Reported QA tasks and current status of defects to senior management via test matrices
• Supervised and performed installs for all builds delivered to the QA environments before testing began
• Planned and conducted Release Readiness Reviews before all customer facing releases and patches
• Was responsible for Hands on Manual testing through the test cycle, in order to meet tight schedules and high paced deliverables
• Responsible for Planning and execution of all company QA processes and procedures
• Responsible for Interviewing and hiring of new QA team

Confidential

Senior IT Analyst

Responsibilities:

• Analyzed of all the defects in Clear Quest for each build to create the daily metrics for senior management
• Responsible for Running queries for creation of status reports for the SIR team which included - defect activity and defect aging reports
• Test lead analyst for the SIR Testing and Validation teams to help manage and track their defects using Clear Quest and Quality Center
• Responsible for Generation of all end-build test summary reports
• Responsible for Assisting in the creation and maintenance of new process documentation for the defect reporting lifecycle
• Responsible for Analysis of the RTM for all reports testing

Confidential, McLean, VA

Implementation Manager/QA Production Support

Responsibilities:

• Creation and execution of client implementation checklist adhering to Waterfall Methodology
• Planning and creation of implementation test work book - which included test plan, test scripts, test results matrix and all user set-up information
• Creation of test scripts - mapped to requirements traceability matrix
• Running QTP scripts for creation of test accounts and training
• Results and analysis meetings and final sign off before production release
• Supporting the client during migration of code to their production environment - connectivity; configuration and setup; smoke tests and final release.
• Support the client for the initial release week till they can be officially hand off to the production support group

QA Team Lead

Confidential

Responsibilities:

• Coordination and support for the testing effort in several test and integration environments
• Extensive Customer interaction for all QA support of partner integrations
• Conducting team meetings for team status updates.
• Defining roles and responsibilities for team members
• Conducting mid-year performance reviews and final reviews
• Created Test Plans and Test Cases for internal system tests and Integration tests conducted with the customer
• Coordinated and executed test scripts for manual and automated testing
• Simulation of xml data processing using an “in house” development tool - xml form submitter and XML spy 2004 Enterprise edition- for testing B2B scenarios
• Verification of order creations and xml validations using WebMethods Trading Networks Console
• Browser based testing (GUI) for data verification against the EPC online application
• Defect tracking and reporting using Confidential ’s Test Director, email and excel spreadsheets, for both internal and external reporting