Program/Project Manager Resume

CAREER PROFILE

An skillful, result oriented Program Manager with 13.9 years experience leading and contributing to projects at “Confidential”
Reliable record of success in Program, Project Management, Delivery, Managing budget, tracking profitability indicators, resource estimation/loading, senior management reporting, Client relationship & Pre-sales in area of Finance & Banking Business domains & thorough knowledge of PMI based Project Management Life Cycle.
Wide technical and strategic background in system architecture, database design and experienced at functioning with business leaders to transform business needs into technology results.
Known for demonstrating and implementing practical however creative plans to service delivery work flow managing and process perfection.
Solid skills in writing proposals, biding projects, and winning contracts. Veteran in working on various project methodologies e.g. Waterfall & Agile and Integration Mangement.
Excellent interpersonal skills in communications and negotiation.

EDUCATION:
Bachelor of Engineering

CERTIFICATION/PROFESSIONAL TRAINING COURSES:
Project Management Professional (PMP)
IT Infrastructure Library (ITIL)
Sarbanes-Oxley’04 Act
Six–Sigma Green belt

PROJECT MANAGEMENT TOOLS: Microsoft Projects, Clarity, Visio, ChangePoint, Powerpoint, JIRA, MPPM, Quality Center, HP Service Desk, MS Excel, MS Word, Infoman, Implementer, Lotus Notes, Sharepoint

COMPUTER SKILLS:

LANGUAGES : C++, RPG ILE, CLLE, COBOL, Java, J2EE, API & MI programming
Tools on OS/400 : Synon, DBU, DFU, PDM, HAWKEYE, TURNOVER, Implementor, SDA, RLU, SQL, QUERY/400, Robot, SEQUEL, CA Unicenter, IBM Infoman, MPP, Source Insight, Perforce, VSS, Notes designer 4.5
DATA BASE : DB2, SQL, Oracle
ENVIRONMENT : i-series OS, AS400, J2EE, MS-DOS, WINDOWS
PLATFORM : IBM-I, I-series, AS/400

WORK EXPERIENCE & PROJECT DETAILS:

Program/Project Manager, Confidential,USA, Feb’2009 to till date.

* Responsible for program and portfolio management activities for Vertex on NWE implementation.
* Responsible for defining the governance model and various project processes within the NEW and e-CIS+ V3 implementation in Vertex.
* Successfully managed Portfolio for Western Union within the Settlement track of WU Money Transfer.
* Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
* Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
* Define and initiate projects, and manage cost, schedule in MS project, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
* Track project cost, profitability, improve margin, cost saving and tech consumption reduction ideas, resource estimation/loading, and presenting periodic Dashboard reports on the current program, future opportunities and client issues.
* Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
* Coach, mentor and lead personnel within a technical team environment on Synon, AS400, Java, J2EE and collaborate with other project managers/teams including offshore to manage inter project dependencies.
* Pioneered the Value addition initiative within WU and saved CPU utilization in top 10 time consuming jobs and helped improving application stability in overall WU program.
* Contributed by improving the Gross Margin from 23% to 40% by optimizing onsite/offshore resource ratio, seat utilization, reducing bench etc.

Project Manager, Confidential,Dec’2006 to Dec’08.
* Provided business consulting, knowledge expertise in strategic performance management methodologies and the application of technologies to business.
* Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work.
* Responsible for staff/account management and prioritization and forecasting.
* Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
* Manage the development and maintenance of implementation portions of project, Involved in Build/coding on IBM AS400, Java, J2EE, C++, ILE and leading the team. Managed budget for the organization to influence organization\'s financial profitability.
* Contributed by winning a new client “Evault Inc, Canada” to Patni by delivering upgraded backup product with improved performance of 40% from tape drive.

Project Leader, Confidential,Jan’2003 to Nov’06.

* Participated in project and planning, budgeting, and requirement analysis and documented functional and technical specifications.
* Managed cost budget to allocate overall cost estimate to individual tasks.
* Managed 10 to 15 technical resources as well as authored Statement of Work.
* Involved in Build/coding on IBM AS400, RPG, CLP, Java, SQL, C++, ILE and mentoring/helping the team.
* Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.
* Implemented the re-engineering ideas & Contributed by realizing $34,000 (USD) by reducing the DASD utilization on AS400 box in 2003.
* Received “Best Practices” award for the team to design & implement Auto M/1 document sign-off process on notes.
* Successfully championed the TCM initiative with team that fetches the saving of $3 million, being implemented in SQP projects in 2005-2006.

Software Developer, Confidential,Nov’2000 to Aug’2002.

* Participated in requirement analysis and documented functional and technical specifications.
* Involved in Build/coding on IBM AS400, RPG, CLP, SQL, C++, ILE.
* Responsible for the database conversion and Maintenance of the software in RPG IV and ILE programs on system including interactive and batch processes.
* Responsible for handling the post implementation efforts after deployment.

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