Areas of Expertise:

• Information Systems Analysis & Management System/Software Enhancement
• Application Development/Testing Project Plans & Reporting Information/Documentation Management Compliance
• Operations Analysis/Improvement Processes Documentation (Project Status, System Enhancement, System Flow)
• Systems Development Life Cycle (SDLC) Six Sigma Fusion Methodology European Project Management Methodology
• Established a proven record of IT project management experience primarily in the automotive lending industry.
• Experience providing full life cycle IT project management support of multiple large - scale system/software enhancement projects, including developing impact analyses and high level programming estimates, gathering requirements, developing and executing test plans and cases, troubleshooting, implementing enhancements, and providing post-implementation support. Skilled at developing processes/procedures and migrating the new applications into the existing IT infrastructure.

COMPUTER / TECHNICAL PROFICIENCIES:

Languages: FORTRAN, RPG 1&2, COBOL, JCL, C, BASIC

Hardware: IBM Mainframe, PC & Compatibles, Macintosh

Information Systems (IS) Project Management Software: Applied Business Technology ABT Project Workbench, Microsoft Project, Microsoft Excel, Visio, Access, Micrograph Designer, Microsoft SharePoint

Other Software: Lotus 123, Microsoft (Outlook, Word, Excel, PowerPoint), Netscape Navigator, Norton Utilities, Professional Write, Front Page, TSO/ISPF, Fusion/AME, Oracle Office, Easywriter, PROFS, OfficeVision

PROFESSIONAL EXPERIENCE:

Confidential, Alcoa, TN

Project Manager

Responsibilities:

• Served as Project Manager on this Six Sigma Black Belt project with Iron Mountain (IM), a world leader in document and information management solutions.
• Trained seven Business Center employees on IMConnect (IM database) applications to access and manage Confidential Motor Credit Company documents.
• Maintained compliance with privacy and Global Information Standards requirements.

Project Manager

Confidential

Responsibilities:

• Held a leadership role on the IT Development Team supporting the Lending Automotive (LA) application to link all Confidential brand dealerships and streamline the automated lending process.
• Managed all phases of multiple system/software enhancement projects to improve LA performance, including developing impact analyses and high level programming estimates, establishing requirements, developing and executing test plans and cases, correcting errors, and implementing enhancements.
• Served as a liaison between vendors (IT services, suppliers, analysts), project leader, and internal client and business/IT teams to ensure system/software enhancements were identified, developed, tested, and released into the consolidated test environment in a timely and accurate fashion.
• Led technical efforts through implementation of a new phone payment vendor, which involved the installation of a new ANX line, a TCP/IP - based Extranet designed to provide industry trading partners with a single, secure, high performance network for electronic commerce and data transfer.
• Served as Implementation Team Lead on a year-end convergence project to connect Confidential and Confidential Europe on a common receivables platform to facilitate scheduled system enhancement releases.
• Coordinated logistics, resources, and teams to ensure compliance with project plan, schedule, and objectives.

Confidential

Project Manager

Responsibilities:

• Directed all activities of the Implementation Team responsible for:
• Developing, tracking, and controlling the consolidated project plan for all core, interfacing, and downstream teams, outlining complex conversion activities, dependencies, and milestones. Planning and coordinated all communication efforts to internal end users (140+ Ford Financial Service Centers and Branches in North America) over a one - year period covering both pre and post launch timeframes.
• Planned, scheduled, coordinated, and documented all project launch activities and managed communication among all internal business and technical team members to facilitate a smooth project execution.
• Directed the design and implementation of a web-based tool that served as primary vehicle to deliver critical project information to field organizations; online tool was updated continually to reflect the most current information.

Confidential, Southfield, MI

Project Manager

Responsibilities:

• Provided project management consulting and support services to Confidential Motor Credit Project Managers.
• Assisted the IT Project Office in applying the Fusion Methodology of Implementation designed to empower the project team to implement solutions while efficiently managing the activities, risks, and success of the project.
• Mentored Confidential Motor Credit Project Managers in developing, tracking, and managing project plans.
• Established standard resource template for specific application areas.
• Designed and implemented management reporting processes for high priority/critical projects.
• Consulted Project Managers in the utilization of Applied Business Technology (ABT) tools and software, specifically for project presentation applications.
• Reviewed and evaluated European Project Management methodology for IT Project Office.

Project Administrator

Confidential, Dearborn, MI

Responsibilities:

• Monitored Confidential Dealer Network s budget and financial reports; created trouble ticket basket case report; prepared weekly trouble ticket, financial and general analysis reports to management.
• Coordinated the arrival of cable for dealership sites for the Dealership Service Provider System.

Project Administrator

Confidential, Plymouth, MI

Responsibilities:

• Served as a liaison between other consultants to keep clients updated on all projects; managed and updated projects using Microsoft Project; used Excel spreadsheets to create system update documentation; and created system flows using Micrograph Designer.