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Senior Project Manager - Software Development Resume

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Gilbert, AZ

SUMMARY:

  • 14 years project management experience (6 years network infrastructure and 8 years software development)
  • Expertise leading global, cross - functional teams and complex projects, and working with all levels of employees/vendors
  • Created project plans including scope, schedule, cost, quality, risk, and procurement; managed issues resolution
  • Experience with IT software development lifecycle (SDLC) / Waterfall and RAD Agile/Scrum methodologies, Web-based application projects and network infrastructure projects, systems integration / conversion, process reengineering, and systems consolidations due to business mergers
  • Accomplished working in PMO environment and with PMBOK methodology
  • Strong leadership, communication and organizational skills
  • Reputation as great planner, excellent coordinator of people, and person who “gets things done”
  • Honest, creative, assertive, achievement-oriented, yet have a sense of humor
  • Proficient in Microsoft products (Access, Excel, Outlook, Project, PowerPoint, Windows SharePoint, Word, Visio)
  • Hold MBA, computer science, and biology degrees, PMP and CSM certificates

PROFESSIONAL EXPERIENCE:

Senior Project Manager - Software Development

Confidential, Gilbert, AZ

Responsibilities:

  • Leading investment and regulatory compliance-related software development projects end-to-end through scope refinement, design, development, testing, and deployment into production.
  • Project teams comprised of onshore, offshore as well as third party vendor resources.
  • Forecast and track team hours and budget, create and monitor schedule, facilitate team meetings, mitigate risks, resolve issues, provide stakeholder status, and adhere to Confidential ’s enterprise project management methodology.

Confidential

Project Manager, Chandler, AZ

Responsibilities:

  • Managed enterprise network service requests end-to-end (engaged appropriate resources, then led them through discovery, design, procurement of network equipment and circuits, change approvals, and implementation).
  • Coordinated with business requester, technical engineering (network, firewall, load balancing, DNS) and internal datacenter staff or remote partner site contacts, hosted project meetings, created Remedy change requests, ensured changes were made with the least network impact to the internal clients or external partners, and updated SharePoint status.

Confidential

Project Manager, Phoenix, AZ

Responsibilities:

  • Managed large, complex, high-risk projects with budgets ranging from $4 - $13 M. Projects included electrical, mechanical and construction modifications, as well as cabling and network equipment changes.

Project Manager - Network Infrastructure

Confidential, Gilbert, AZ

Responsibilities:

  • Managed data and voice network projects in a global, multi-vendor environment with Confidential partner.
  • Coordinated transition of new customers' network infrastructure from their current managed IT service provider to Confidential & Confidential or facilitated changes to existing accounts (revisions to the logical network or moves, adds, deletes to physical circuits and network devices).
  • Led multiple projects for 12 accounts ranging from simple ($10K-$500K revenue, few services, devices, circuits, sites) through complex multi-million dollar projects.

Project Manager - Software Development

Confidential, Phoenix, AZ

Responsibilities:

  • Managed front-end, Web-based applications that included call center and IVR applications, and customer credit verification, business intelligence sales reporting, database conversion, and analog-to-digital conversion projects using Agile principles.

Confidential

Project Manager - Network Infrastructure, Tempe, AZ

Responsibilities:

  • Managed data and voice network projects as part of the managed services team for customer, Honeywell. Led global teams through requirements definition, risk analysis, telecommunications solution, implementation, and close-out phases.
  • Other responsibilities included facilitating project calls, developing schedules, requesting vendor quotes / sending vendor work orders, writing customer SOW proposals, ensuring equipment and circuits were procured, entering customer billing information, and change management (Remedy).
  • Gained a basic understanding of Cisco equipment and VoIP / IP telephony.

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