SUMMARY

• Skilled and motivated managerial professional with over 17 years of progressive experience in the delivery of innovative, comprehensive technology solutions.
• Adept in managing an enterprise program budget portfolio of up to $70M. Serves as a dynamic team member and individual contributor in strategic product development, licensing, sales, planning, road mapping and deployment endeavors.
• Thrives in fast-paced disruptor technology environments that fuel swift product development and deployment. Demonstrated ability to foster and sustain lasting cross-functional relationships across hierarchical levels, including C-level executives. Highly skilled in developing and managing project plans, identifying risks and issues, managing budgetary constraints and defining project charters. Expert in managing decentralized highly matrixed resource groups. Presently seeking a Senior Project, Program or Engagement Manager position that will allow for positive contributions to a high-caliber organization that will offer opportunities for professional development.

TECHNICAL SKILLS

Financial/Banking/Payments and Settlement/Mobile Technologies: POS • Switch • Fiserv (POS Card Solutions, Banking Platforms, ATM) • NCR (APTRA, Authentic, Kalpana, CXP Solutions) • Apple Pay • ACH • WebSphere • Active MQ • J2EE • HTML/XML • Open Source • SOAP UI/Restful /Web services

ERP/Manufacturing/ Supply Chain and Retail Technologies: Oracle • SAP R3/Hybris/MDM • Siebel, DB2 • BIW • STIBO STEP 5.0-5.3 • PeopleSoft • Back Office/ERP• SAAS

Administrative/General Technologies: JIRA • Epic • SharePoint • Clarity• Changepoint • Econometrics• Microsoft Office Suite • Lean/Agile Delivery Methodologies • SAP Blueprint • Systems Implementation and Integration • Custom Software Development •Data Migrations • Software Upgrades

PROFESSIONAL EXPERIENCE

Confidential

Senior Principal Consultant/ Projects Engagement Manager

• Nurture client relationships and manage accounts to garner new sales opportunities, craft accurate quarterly projections and complete international offshore resourcing for engineering and financial solutions providers that garner annual revenues of $25M
• Estimate project duration and formulate Statements of Work (SOWs) to prepare for the delivery of sales proposals; complete cost and profit margin management, develop budgets, allocate resources and liaise with sales in response to RFPs up to $5M
• Coordinated and documented customer development JAD sessions for implementation of SAP FI/CO, MM, SD and PP modules and Oracle Financials downstream reporting tools
• Deliver consultative services for Cox Communications, Sun Trust Bank, Backbase, T-Mobile and NCR Financial (Bank of America, American Express), Mercedes Benz-Daimler Developed requirements with team of architects, systems engineers, business analysts and key business stakeholders to develop and implement Data Hierarchies, Catalog Data Assets and Attributes, Affiliation/relationship structuring, User Profiles, Transactions and Predictive and Historical Analytics in conjunction with Big DATA and Cloud computing enterprise solution roadmaps
• Developed and managed Program Management Office for multiple organizations utilizing PMBOK methodology, processes and standards (Waterfall and Agile)
• Created project Tier system for project "must haves" and compliance requirements for monthly enterprise reporting and corrective action
• Developed training/career roadmap for PMO
• Devised SharePoint library of project templates and artefacts for reuse including the following: (FSD's, BRD's, Technical Specs, SOWs, Status Reports, HLD's, Project Kick-Off Deck, Project Plan, WBS/Project Schedules, Concept Framing Deck)
• Implemented use of Project Tracking tools to include: Clarity, Change point, SAP and Primavera
• Collaborated with internal business unit stakeholders to create project enterprise governance tools to include health checks, executive reporting dashboards, bi-weekly steering committees (internal and external), and financial tracking (project cost and profit margin) mechanisms
• Established enterprise project portfolio cadence and review sessions to address cross-functional communication and
• proactive management of budget, risks and scope
• Instituted project intake and On-Boarding process in conjunction with key business owners and sales to establish key success factors, demand resource planning and transitioning of new customer initiatives
• Spearheaded enterprise PMO governance committee for "Center of Excellence" HIP (High Impact Projects) $5MM+
• Assemble resources using Waterfall and Agile methodologies to develop project scope and workflows, as well as data models for concepts, pilots and technical documentation
• Devise test and training plans, readiness evaluations, go-live plans, production/transitional support, risk mitigation plans and an integrated project (WBS) schedule

Confidential

Senior Project Management Consultant

• Delivered MDM services for a variety of clients including Sears Canada, Toys ‘R’ Us, Citibank and Hach International
• Managed teams of Business Analysts, Systems Engineers/Architects, Developers, Quality Assurance staff, vendors, as well as middleware and third-party subject matter experts
• Defined requirements, implemented plans and directed the delivery of project tangibles utilizing Agile (Scrum) and SDLC methodologies to distribute resources, alleviate risks and manage budget constraints for Master Data Management engagements
• Mapped and structured, cataloged product, categorized assets and integrated systems
• Authored reports, managed customer technology support portals and tracked trouble tickets, epics, backlog and Sprints using JIRA
• Managed business processes and tended to technical needs
• Reported on budgets, issue resolution, resource management and risk mitigation efforts for discussion at stakeholder meetings
• Analyzed architecture, infrastructure, supply chain integration, network planning and legacy system migration for MDM implementation
• Led accounting, financial planning and asset management teams in forming business and technical requirements documents that dealt with functional code enhancement releases for SAP and Oracle Financials financial accounting software
• Performed gap analyses to enhance and automate accounting, financial tracking and compliance practices
• Gathered business requirements to identify system functionality including GAAP processes to manage assets, construct balance sheets, report on Accounts Payable/Receivable and complete additional duties in alignment with regulatory compliance standards
• Coordinated and documented customer development JAD sessions for implementation of SAP FI/CO, MM, SD and PP modules and Oracle Financials downstream reporting tools
• Played an integral role in designing a commercial and personal banking customer portal tool and interactive mobile apps

Confidential

Sr. Project Management Consultant

• Developed end-to-end CRM and supply chain management solutions for AT&T’s mobile service sector
• Spearheaded project procedures including founding an executive steering committee, managing risk, sponsoring project and change management, as well as integrating technology solutions to prepare for a corporate merger and support product launches
• Acted in a Program and Client Relations Manager during data migrations/integration, data conversion and custom software development projects
• Served as lead point of contact and escalation between the Financial and IT departments; defined business and technical requirements to purchase commercial bonds, complete tax consumption and distribution efforts, deal with penalties and report P&L
• Planned, coordinated and managed program teams; structured tasks utilizing SDLC and Waterfall methodologies to determine scope, workflow and data modeling for concept design, technical requirements, QA testing/training, readiness assessments, go-live planning, statements of work, user documentation, risk assessment plans, budget/resource allocation and RFPs for projects up to $3M in value