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SUMMARY:

• Obtain an Information Technology position that will utilize my vast years of information technology experience and challenge my acquired professional knowledge in technological environments
• Strong Supervisory Skills with the ability to manage a team of technicians, engineers, system developers and system programmers
• Proven success driving timely delivery of end - to-end IT Solutions
• Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders priorities within budgetary and product requirement
• Ability to individually work on and manage multiple complex projects
• Effectively directs employees project team roles and responsibilities
• Solve complex escalated service issue that could not be completed within agreed service levels
• Ability to work under pressure and within time constraints
• Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS), ROI and TCO Analysis
• Develop technical documents and white papers
• Lead vast IT projects and Teams from Market Research, Assessment, Recommendation to Implementation in government and commercial environment
• Robust knowledge of VDI enterprise solutions involving VMware, Citrix and Hyper-V Technologies in an Enclave and Enterprise Environment
• Install, Configure, Deploy and Analyze data using VDI Assessment Tools; Liquidware Labs
• Coordinate system development tasks and Documentations to include design, integration and formal testing
• Ability to oversee all transitions and requirements into enterprise production
• Strong knowledge of Mobile Device Management and Mobile Enterprise Infrastructure
• Create and Develop custom software applications and scripts for enterprise automation
• Develop and complete actions in system specifications, technical and logistical requirements
• Create, define, and maintain documentation related to departmental operating procedures, policies, guidelines, and technical documentation to insure efficient planning and execution
• Strong familiarity with federal information technology standards, DISA (Defense Information System Agency), STIGS (Security Technical Implementation Guide), SCAP (Security Content Automation Protocol), FDCC (Federal Desktop Core Configuration) standard, USGCB (United States Government Configuration Baseline), unclassified, classified and PII sensitivity
• Create and implement innovative recommendations to improve scalability and performance
• Very strong knowledge of innovations and emerging technologies of quality product and services
• Complete Proof of Concepts to prove new technologies in support of architecture vision and guiding principles
• Acquire and maintain expert-level knowledge of policies, processes, procedures and systems
• Positively influences all solution dependencies (OCM - organizational change management) and acts as an advocate for change
• Maintain effective communication and work with internal business, outside government agencies, vendors, clients and customers to ensure business needs are met
• Effectively collaborate with stakeholders (business sponsors, IT leadership, subject matter experts, domain architecture, enterprise architecture, project management, etc.) in producing sound architectural solutions on projects of high complexity
• Leads the creation of conceptual and logical specifications for all layers of a technology solution through collaboration with application, security and infrastructure architects
• Project life cycle to assure solution integrity
• Strong knowledge in art media, cameras, computer systems, data bases, data collection methods, diagnostic tools, statistical and analytical programs
• Proven success designing solutions that meet stakeholder's requirements and on time deliverance
• Strong mind for attention to detail when performing work and multitasking
• Solid oral communication, collaboration and effective methods to express to individuals, groups, audience and executive levels including presenting to small and large groups
• Great problem solving skills and techniques to identify problems, determine relevance of information with sound judgment to make decisions and find adequate alternatives
• To develop intimate and in-depth knowledge of clients business needs in order to protect, retain and increase wallet share and spending of clients/opportunities
• Identify opportunities to standardize services and reduce costs
• Provide governance for principles, standards and processes that guide the purchase, design and deployment of technology
• Strong knowledge and understanding to migration databases from Sybase to Oracle
• Ability to Manage File, Application, NetAPP, SAN, Backup, Printer and Exchange Servers
• Knowledge of Riverbed and Data Caching technologies
• Install, configure and maintain VTC equipment and MCU Bridges; ISDN Lines and IP
• Windows XP/7/8/8.1, Server 2003&2008R2/2012, & RHEL 6 Installation, configuration and administration Languages: XML, HTML, CSS, DHTML, PHP, VB, C++ and C#

EXPERIENCE:

Project Lead/Subject Matter Expert

Confidential, Washington, DC

Responsibilities:

• Primary responsibilities include defining, planning, tracking and managing the project.
• Identifying key resources and providing the direction required for meeting the project objectives.
• Responsible for ensuring appropriate management, customer and supplier involvement throughout the life of the project.
• Developed the project scope, project charter, migration project plan, assigned tasks, identified milestones, resources, technical staffing, and budgeting.
• Created migration plan using technical knowledge to identify the high-level tasks involved in successfully migrating the database to an Oracle RAC environment.
• Outlined project roadmap to complete all activities that will ensure a timely transition to Oracle RDBMS RAC Environment.

Lead Subject Matter Expert Level 3/IT Consultant Specialist

Confidential, Washington, DC

Responsibilities:

• Supporting, leading, consulting as a Subject Matter Expert (SME) Level 3 for the Confidential .
• Currently leading the VDI assessment and implementation project using transformation methodologies for a 1,500 user government enterprise environment for an off premise Cloud Hosted VDI solution.
• Documented and analyzed current “As-Is” Infrastructure environment; including desktop user environment, physical environment, network environment, remote access, application capture and user complexity.
• Provide initial concept for Cloud-Based VDI infrastructure and storage, system configurations and topology layouts.
• Support project management activities such as risk identification and mitigation, task scheduling, deliverable preparation, quality assurance, and status reporting.
• Identify best practices and provide recommendations to improve client business processes.

Subject Matter Expert

Confidential, Herndon, VA

Responsibilities:

• Served as a Subject Matter Expert throughout the acquisition life-cycle, to include review of Requests for Change (RFCs), Engineering Change Proposals (ECPs), related security Certification and Accreditation (C&A) activities, development, testing, transition, and operations.
• Provide SME support to the Government and program office representatives at meetings, daily technical issues and future requirements activities.
• Provide detailed technical input at design, development, test and operational readiness reviews.
• Use experience across multiple intelligence domains, knowledge of Systems Engineering best practices, and enterprise architecture development.
• Define and guide customer activities focused on developing alternative vision, strategy, mission architectures and concepts of operation (CONOPs) to meet evolving needs and capabilities in a today’s ever changing IT landscape.

Sr. Systems Engineer/Operations Manager

Confidential, Adelphi, MD

Responsibilities:

• Supported, managed and supervised the Confidential in the IITEL (Innovative Information Technology Evaluation Laboratory) Department with over 5000+ employee Confidential Environment.
• Support, research & development, administration, testing, evaluating, and securing enterprise information technology (IT) systems, other operating systems, and new bleeding edge IT technology solutions supporting Confidential Research Lab (ARL) requirements in a Confidential Enterprise Environment.
• Create and maintain programmatic and technical documentation for planning and execution.
• Test and Patch security vulnerabilities and compliance with Confidential Information Assurance and Accreditation Process (DIACAP), Provide Tier 3/4 technical support and Test IAVM security patches for system compatibility before release.
• Worked with project team’s part of migration to test processes, anticipate deployment challenges, and maximize efficiencies.
• Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Create cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.

Lead Tier II IT Specialist

Confidential, Baltimore, MD

Responsibilities:

• Job duties includes installing, testing, repairing, and troubleshooting for Networked PCs, printers, servers and other computer peripherals.
• Support responsibilities include deploying, configuring, maintaining and monitoring computer systems and networks, coordinate needed repairs, perform server management on servers which involves backups and upgrading, manage and control Video Teleconferencing Systems in support of the Confidential Corps of Engineers.

Sr. Graphic Designer/Web Developer

Confidential, Silver Spring, MD

Responsibilities:

• Created custom design works such as flyers, business cards, brochures, invitations, advertisements, posters and logos.
• Ensured design projects were ready for printing. Created and produced professional websites using Adobe Master Collection CS and Microsoft Expression Web Studio software.
• Implement and integrated websites with the use of XML, ASP, JavaScript, HTML, Flash and PHP computer languages.

Tier I Technician

Confidential, Hunt Valley, MD

Responsibilities:

• Provide software support to all applications through consultation with users or end clients to determine software, or system specification issues.
• Act on tickets including Analysis, tracking, resolution and follow-through actions.
• Analyzed, identified, documented and reproduced customer problems to determine practical resolutions.

Telecommunications Specialist

Confidential, Augusta, Georgia

Responsibilities:

• Supervised, Installed, operated, and performed maintenance on multi-channel line of site and tropospheric scatter communications systems, antennas, communications security ( Confidential ) devices and other associated equipment.
• Perform daily preventive maintenance checks and services ( Confidential ) on all assigned equipment and vehicles.
• Technical troubleshooting and recorded daily reports on all network links.
• Supervised 3 radio communication teams providing command and control communications for the Joint Chief of Staff worldwide contingency missions during two separate Iraq tours.
• Ensured network stability uptime of 98% reliability rating on all radio links in which resulted of a bronze metal.
• Design and validate cloud data storage and processing architectures.
• Collaborate with Information Security to implement and process controls to meet security requirements.
• Research, design and test cloud data management designs and systems, ensuring they meet business needs, security requirements, and industry best practices.
• Design and maintain data ontologies to organize cloud storage in non-hierarchical cloud data storage systems.