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Senior Project Manager Resume

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SUMMARY:

  • Program Manager with extensive Data Center infrastructure experience working in a globalize environment. Worked on offshore projects creating Project Definition Documents, Risk Analysis, Business Requirement Definition and Statement of Work. Researched and identified in country deployment regulations, labor laws in Wynyard UK, France, Switzerland and Asia PAC. Developed and managed several revenue driven portfolio Projects which increased profits by 55 percent. At Hewlett Packard, Managed the procurement of all BOM equipment globally developing a scheduled to land equipment and coordinated engineering resources. My ability to restructure failed initiatives (Projects) quickly and get them to production is one of many multi - tasking abilities I possess. I have created and managed budgets, provided variance explanation for monthly, Quarterly and annual forecast. Developed Project schedules identifying milestones, Issues and Risk Logs for multiple projects. Exceptional work ethic with the ability to communicate across all levels of management. Excellent ability to identify and attract talented managers when building project teams. Superb vendor management skills resulted in completing projects under budget and prior to the projected timeline. Wrote the Trading floor and Back Office Support proposals which were accepted by Citigroup. Other responsibilities included interviewing and hiring managers and business analysis. Possess a strong knowledge of Excel, Power Point and Visio as well as Microsoft Project.
  • Created the Business Requirement Definition (BRD) and vetted with Tower Leads and System Architect before submitting to stakeholders/sponsor for approval’s. Effectively balances stakeholder needs, and while negotiating tradeoffs between scope, deadline schedule, and budgets.
  • Managed Real Estate Merger and Acquisition projects SDLC for Data Center and office consolidation, office closure’s coordinate lift and shift of server and comingle applications.
  • Conducted daily meetings with facilities, Property management, stakeholders, project sponsors to develop project plans, track building permits and required variance.
  • Coordinated with Facility the building hand-off to IT in order to land circuits, rack & stack equipment, HVAC and start MDF/IDF closet build-out.
  • Attended high level meetings with trade vendors to discuss build-out requirements, request estimates, SOW, submitted and track cost estimate for approval.
  • Coordinated with facility the approved floor plans, electric, HAVC, MDF and IDF requirements.
  • Provided detailed project plan identifying vendors, network, server, storage and telephony build process. This included, rack elevation, power consideration, Circuit landing/activation, circuit installation (cooper & Fiber).
  • Managed budgets for medium to large enterprise projects ranging from $250kto $500 Million, also tracked the invoice payment and deferment.
  • Worked extensively with application SME, Architects and application support teams to identify dependencies while providing internal and external communication to the business groups.
  • Mentored project teams by identifying project scope, risk /issues, identify critical path analysis and Implemented procedures to mitigate risk threats and provide solutions.
  • Responsible for developing and updating all Project plans/milestones, coordinated with PMO architects to update milestones in PlainView and Clarity, tracked project issues, risks change control and project activities .
  • Leveraged PM Universal Workstation (PMUWS) portal to provide streamline access to both project managers and team members for operational proficiency.
  • Worked with creating budgets using CREST documentations (sizing and funding process) provided from the business/infrastructure teams to secure funding approvals.
  • Managed project expenses and charge backs on a monthly, quarterly, created variance explanations and financial project forecast.
  • Registered and updated the application incident management (PAC2000 Resource Center) with the proper code change into the production environment.
  • Followed the TOG Methodology which is a comprehensive risk-based framework of common project management principles, designed to drive project managers and teams to complete projects successfully.
  • Excellent communication skills to stakeholders and management detailing status reports and vendor milestone updates.
  • Maintained detailed Risk & Issue logs highlighting the project risk and issues by probability and severity to assess their impact on project delivery. Utilizes Clarity management tools for identifying and tracking issues such as the Delivery Risk Assessment, risk workshops, and Clarity.
  • Attended Change Management meeting to discuss impact to production and submitted change request as needed.
  • Created and maintained SharePoint site as a repository for all project artifacts, utilized and ServiceNow, including notification tracking and pending open task.
  • Scheduled Deployment of Active directory servers, migrated Office 365 virtual servers to new cloud facilities.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

  • Purchased and managed the installation of security camera system for CNG Restoration Corp a building developer in New York City.
  • Managed the build-outs of six test labs environments globally, coordinated with vendors the upgrading of data centers, tracked managed and fiber cabling in the labs.
  • Worked with the database, network and human resources teams to provide remote biometric and face recognition camera access to all corporate office locations.
  • Managed the intake support teams, escalated JIRA ticket request and documented project artifacts on SharePoint sites.
  • Coordinated with Data Center support teams the posting of firewall run books and governance policy on SharePoint sites.
  • Responsible for executive summary deck presentation, project forecast, reported on 27 internal and external projects in my portfolio.
  • Remote to VMware (VDI) to access office desktop to perform BAU task and generation monthly/weekly reports.
  • Conducted Weekly and monthly status meetings with stakeholders on milestones (Permit approvals) and task completed for the week.
  • Utilized project plans to track build-out progress and developed an issue/risk log to track open items.
  • Worked with Utility companies to land circuits, gas and water mains, including getting certification of the fire sprinkler system.

Confidential

Senior Project Manager

  • Managed the integration of new security camera systems as a global initiative for 50 corporate offices nationwide, including firewall configuration, after hour’s doorbells and biometric stations.
  • Coordinated with human resources the remote access to all security camera system (Face recognition) and biometric systems to provide access to visitors and biometric stations.
  • Developed a pre-migration plan to identified VLAN requirements for each migration wave, identify storage requirements for all virtual and physical server targeted for migration as part of the AZURE cloud build out.
  • Drafted weekly/monthly status reports review with senior officers before presenting to stakeholders for discussion.
  • Designed and maintained high level project plans for migrating the Journal Square Data Center to the SunGard facility in Clifton New Jersey; Project budgeted for 25 million dollars.
  • Coordinated and conducted bi-weekly meetings with vendors, support engineers (VM, Server, Storage, and, network teams).
  • Managed the lift and shift schedule of the BPO servers, GreenPlum DCA’s, Dell Servers, including storage appliances to the Clifton Data Center.
  • Managed the infrastructure build-out of the VBLOCK (EMC) appliances to virtualize servers, create storage repository, configure network equipment, Server and storage devices.
  • Developed SharePoint sites to post project artifacts and track the progress of all infrastructure and product development projects
  • Utilized ServiceNow, PlanView to track pending project status, including task that required immediate attention.
  • Facilitated vendor meeting with the network team on Aruba and F5 installations for the corporate office installation.
  • Scheduled office 365 migration to new cloud environment coordinated testing prior to the go-live date.
  • Initiated with human resources the on-boarding of employees and contractors provisioning single sign-on network and server’s access.
  • Created RFP’s for added resources required to support the expanded data centers support teams, including off-shore teams.
  • Initiated project development by surveying and compiling IT Cost Sheet based on vendor quotes and estimates, including submission for budget approval’s
  • Created several project plan templates that can be used for acquisition of new companies, consolidating 2 of more business entities into one office, office closures and new office space build-outs.
  • Developed SharePoint sites to post project artifacts and track the progress of all infrastructure and product development projects.
  • Conducted weekly and bi-weekly meetings with management to review project status and update issue/risk logs.
  • Managed 7 projects concurrently, ranging from network upgrades to telecom and server equipment upgrades.
  • Attended the weekly Global Real Estate meetings to provide input and status updates for projects in my portfolio.
  • Developed a Pre-deployment Data Center migration template for ARROW ELECTRONICS with based on a similar template that Hewlett Packard use for all their Data Center build worldwide.
  • Worked with Delivery management team to scheduled UAT and parallel testing of application, development and production servers as part of the project migration process.
  • Documented the Wi-Fi installation process (Firewalls/Remote access), including developing a process for deploying the global security camera installations.
  • Managed the Austin office consolidation, tracked the circuit installation, building permit approvals, build-out and migration forecast.

Confidential

Program Manager

  • Utilized TOG, Waterfall and Scrum Methodology to manage the Enterprise Product Catalog and Target State Architecture Projects at Wells Fargo which was mandated by the Regulators Compliance Agency. (Part of data and firewall Security)
  • Finalized Run Book processes for migrating network applications to production in APAC and closing completing project closures.
  • Worked with Risk Analysis and Governance groups to maintain CCAR requirements as it related to the Asset Management.
  • Coordinated the Human Resource and security team the installation of key access, security cameras and biometric access to new Disaster Recovery sites.
  • Conducted level 2 meeting with Deloitte Consulting team and business groups to discuss network Security, ITAM inventory, process and identify critical milestones.
  • Created Project budgets for EMEA and APAC projects, provided variance explanation for monthly and Quarterly forecast.
  • Drafted high level project plans for Compliance projects, Transformation, Database migration, office relocation projects, Merger and Acquisition infrastructure relocation projects; including coordinated circuit landing, network patching and switch configuration.
  • Scheduled working sessions to discuss, Fit-out schedule, cabling, network and server installation, including review and updates of Risk/Issue logs.
  • Managed the build-out of new offices in the United Kingdom, circuit delivery, HAVC, electrical and Audio Visual requirements.
  • Utilized tracker to update project status in Plainview, executed Change Management Process when required and supported changes in project scope.
  • Developed Project Briefs, Risk Analysis (mitigation), Implementation Readiness Document follow the TPM methodology of Waterfall and Agile.
  • Scheduled with the Active Directory team build-out of servers, including access testing prior to go-live date.
  • Coordinated with Financial Analysis the tracking of equipment invoices for multiple projects, equipment depreciation and billing for services rendered.
  • Prepared complete written scope statement that spells out project goals and details, ensuring compliance with SLAs.
  • Completed concise project status report information Manage and track hardware installations in US, Asia & UK, for weekly and monthly reporting.
  • Responsible for the build-out and relocation the DR site in London, including the parallel testing of services/decommissioning of circuits and end-of- life equipments.
  • Created SharePoint site as a repository for project artifacts and archived materials related to the project.
  • Coordinated with the engineering team the installation of office 365 for laptops and workstations globally.

Confidential

Program Manager

  • Managed the ATOS Cloud Environment at McGraw Hill Financial, worked with Global team to construct an AZURE Cloud landing Zone the size of a country for ecommerce and mobile application support. This was initially budgeted for 500 million dollars.
  • Conducted regular scheduled meeting with McGraw Hill CIO and Stakeholders to review the budgets, equipment installed and provided risk/issues updates on cloud development.
  • Worked as a liaison between McGraw Hill Education and the network team to REIP servers, Domain controllers, access switches, core and distribution switches.
  • Managed Multi-Million projects such as the security Unix Authentication Project of over 4000 servers, Coordinated the software configuration and imaging of servers with Active Directory.
  • Coordinated the decommissioning of office closures for McGraw Hill facilities in Texas and JD Power office in Norwalk Connecticut this included, Power-down of Circuits, Decommissioning, removal and disposal of network routers, switches/hubs, EMC storage and removing Key access pads.
  • Responsible for selecting and on-boarding vendors, provisioning and requesting resources, managing budgets, expediting DCFM form request.
  • Integrated the Key access and security camera systems with the office consolidation project in Heights Town New Jersey project. Worked with Human Resources, security, facility, network and database teams to provide access and complete the installation/configurations before the Go-live date.
  • Developed Project Plan for Education division to publish new digital material on Amazon that identified milestones, deliverables, project dependencies and identifying risk items in the critical path.
  • Coordinated with the Application development team to migrate products from AWS cloud to in house AZURE cloud platforms.
  • Worked in PMO structure, updated and maintained SharePoint repository site with RACI Chart, utilized SNOW, MOSAIC and PINE with all project documentation and weekly reporting to stakeholders.
  • Planned and implemented maintenance phases for migrating the Education Data Center to a new building. This required network design approval, new subnet, several Application and Active directory servers and REIP all Wintel, Linux/Unix servers, storage devices and access terminals.
  • Executed the 55 Water Street installation of Audio/Video for three Conference rooms each having a 3D presentation capability, integrated servers and keypad access with Exchange to reserve and book conference rooms.
  • Managed build-out of server sizing package based on the capacity planning, BOM and application requirement for virtualized server offerings.
  • Followed the Waterfall Mythology thru the complete SDLC for the NICE telecom project comprising of 3 call centers and 3 data centers.
  • Coordinated with NICE the SRT compliance and software installation. Utilized Physical and virtual servers, VM’s, SANS/NAS and Centerra, including EMC Storage.
  • Developed and deployed the Blue Coat application using agile methodology completing the full lifecycle to Production, this included installing new servers, Rack/Stacking, Network Patching, KVM configuration and data Migration/ integration.
  • Responsible for developing and driving the budget approval, network infrastructure installation, milestone planning and resource allocation for relocating 460 associates, coordinated with release managers documentation of Run Books and upgrade workstations in 4 Phases over a 6 week period. (Completed Under budget)
  • Managed and maintained Risk /Issue logs for Gigamon deployment, engaged the network engineers to trouble- shoot and test application.
  • Worked Property Management to complete building hand-off to IT in order to start the rack and stacking of IT and Telephony equipment.

Confidential

Project Manager for Global Cloud

  • Executed multi-million dollar Data Center build-out projects which I researched and identified contingency issues (resource needs) while developing a globalize strategy for documenting recovery procedures for HP Disaster Recovery sites.
  • Designed the Hewlett Packard Pre-deployment checklist for all Data Center in the Global Enterprise Cloud Services (ECS) worldwide. All data centers uses this template as part of their current build-out process.
  • Scheduled daily meeting with Network, Server Admin and stake holders in France, Switzerland, Wynyard UK Public Sector and Alpharetta GA to review and discuss ECS project communications.
  • Created ARIES request (RFP’s) to allocate resources, budgets, purchase order request from the BOM for 9 Data Centers this included EMC storage devices.
  • Worked with establish PMO to develop, build and execute build-out of 9 Data Centers hosting AZURE cloud servers and storage devices.
  • Migrated databases to new business servers for the GO-Live cutover, provided authenticate user access/permission to shared folders.
  • Responsible for requesting WBS Code, resource request, on-boarding of Clients and vendors, approvals for remote access to the network.
  • Assigned supply vendors to projects based on BOM requirements, service delivery history and budget constraints.
  • Managed the network engineers to draft floor Plan surveys and schedule meeting with Data Center Management team to review and approve floor plans. Expedited DCFM form request when equipment needed to be Rack and Stacked.
  • Designed the Hewlett Packard Pre-deployment checklist for their Global Enterprise Cloud Services (ECS) worldwide this was all multi-million dollar projects; Created ARIES request to allocate resources, budgets, purchase order request from the BOM for 9 Data Centers this included EMC storage devices.
  • Tracked the hardware and equipment delivery once the procurement process has started, escalated order request to procurement department for approvals; including vendor expedite to vendor like Check- Point, F5, Tipping Point and Rittal.
  • Point of contact for providing access to on-boarding and off-boarding of contractors/consultants requesting restrictive access as needed.
  • Reviewed and post documentation on SharePoint site of the BOM, all documentation and approvals. Coordinated network design approval, circuit landing, network and server build-out. Mitigated mission critical task and dependencies, maintained risk and issue logs affecting the baseline.
  • Assisted the automation developers with sizing of servers and storage requirements, updated the budget to support resource allocated.
  • Followed Waterfall methodology for developing and executing the build-out of new Data Centers in APAC and North America.

Confidential

Data Center Migration Project Manager

  • Allianz Global Investments developed multi-million dollar Data Center project plan to migrate P to V servers to a Co-Lo Cloud environment.
  • Directed application team to prepare data integration process for testing in the Co-Lo environment and provide stakeholders with response time data for approval.
  • Followed established PMO protocol applying Waterfall methodology to manage the implementation stages of all application being moved to the Cloud environment.
  • Communicated daily by scheduling meetings with RIS and RCM AMS stakeholders to schedule the retirement and migration of all SQL/Application servers to the Co-Lo Cloud environment.
  • Developed a disaster recovery site to mirror the main Data Center, coordinated scheduled testing with department executives regularly to improve business continuity.
  • Managed the build-out and relocation of 1,500 users in the New York office, including provisioning of relay equipment in the IDF closets coordinated the network (Firewalls) and local active directory server cutover and Go-live, including the conference room Audio/Visual equipment installation.
  • Created BFR’s for resources, department budgets for Global Data Centers in Asia regions, Germany, United Kingdom and the United States.
  • Worked with the systems and database group to develop a recovery process that identified all applications and database in the critical path that required application and server upgrades.
  • Worked with Storage team to backup and deploy EMC and Centerra storage devices to all cloud and DR facilities.
  • Significant interaction with functional business users and experience in planning and conducting analysis of  business processes and problems as well as create necessary functional, business and non-functional requirements.
  • Business Process Re-engineering (BPR) and Workflow documentation expertise uploading to SharePoint site.
  • Coordinated with Market Data Analysis migration plans to move applications to the Cloud environment with written approval on seek time delays.
  • Managed the Upgrading of application Enterprise servers from 2003 Platform to 2008 Enterprise Server before migrating to a Virtualized environment on the UNIX/LINUX platforms.
  • Designed documentation on how to created e-mail accounts on exchange servers, including creation of user profiles on the BES, while mirroring outlook preferences.
  • Implemented the back-up and migration of e-mails and contact list to the BES, and instructed Blackberry users to sync their device with outlook. Configured and installed DSL modems, VPN router, CISCO hubs, created user remote access accounts and permission new and existing user accounts in Active Directory.
  • Troubleshoot single sign-on issues during LDAP integration with Addison’s servers, utilized imaging software to Image workstations and provided user access to File, Print, Active Directory servers. Verified workstation configuration and internet capability, Provided wireless solutions and advice on network security. Designed Network Architecture for WebCom System and Pinpoint Computer installation projects, such as Wireless networks, data migration and hardware support.

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