SUMMARY:

Certified Scrum Master with a demonstrated experience of leading, managing and delivering multiple technology projects.

PROFESSIONAL EXPERIENCE:

Confidential, DE

Scrum Master/Project Manager

• Responsible for running Scrum ceremonies and leading SOS (Scrum of Scrums).
• Lead deliveries of 4 parallel teams within Credit Card Risk group reporting to Program Director.
• Involved in Discovery sessions to capture business requirements, wireframe generation, Story Points Estimation, Creation of Statement of Work.
• Guide teams with making appropriate commitments through story selection, sizing and task definition.
• Design and maintain Jira/ Kanban boards along with bitbucket for smoother reporting easy on - boarding of projects and resources.
• Lead reporting of development and product teams with technologies ranging from Java, Big data, Hadoop, Spark and Scala.

Confidential, Santa Ana, CA

Scrum Master/Program Manager

• Responsible for running Scrum ceremonies and maintaining Velocity of Sprints and Effective Release Burndown.
• Introduced Kanban Reporting to gauge the progress of work, SOS meetings to remove impediments amongst various task owners.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Led the team to build Consumer portals for Joint ventures as well as Consumers using Angular 2.0.The delivery initiative involved handling teams across 4 different locations and three different time-zones to work on a Scrum Model.
• Tracked product KPI's using Google Analytics and Optimizely. Led efforts for Comparative Usability Testing against Competitor websites to design for the navigation to Products.
• Led the complete re-design of Confidential .com and launch a responsive site using a CMS tool(Kentico) using Agile.
• Led the Product Development efforts for Loan Origination systems on Mobile Apps for Consumers as well as Loan Officers using Xamarin Studio. Collaborated the efforts of Design/ U-Ex / Product Flows / Building/ Customer Acceptance Testing and deployment teams leading to successful delivery of the product.

Confidential, PHOENIX, AZ

Scrum Master / Project Manager

• Maintained Sprint backlogs, held daily standup meetings, reviewed product backlogs, maintained burndown, removed ambiguity blockages, regularly interfaced with business/Product Owner for User Story review and ranking.
• Acted as Scaled Agile Framework Release Train Engineer for five Scrum teams.
• Successfully led the efforts of integration of feeds from different GDS like Sabre, Apollo, Galileo, Amadeus into GTR (Global Trip Repository) application.
• Delivered a full-scale Trip Viewer application using technologies like WSO2, Microservices, Apigee, Cassandra with an Onsite, Offshore model using Scrum.
• Successfully implemented Continuous Integration/ Continuous Delivery Model with Automation testing to accelerate the process of Delivery.
• Collaborated with different partners to understand their data points, API's and end points and ensure the booking data from different GDS flows seamlessly to their systems.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
• Helped the product owners to come up with set of stories for better estimation and faster development.

Confidential

Scrum Master

• Implemented defect management using JIRA, streamlined the delivery process and introduced a dashboard system for daily updates for higher management.
• Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Featured delivery of Mixed GDS concept where a contract from a Sabre/ Amadeus GDS could be mixed with non-standard GDS like Westjet to get cheaper prices.
• Involved in delivery of integrating Holidays module into goibibo.com portal with Air module.
• Led delivery of integrating Holidays module into goibibo.com portal with Air module.
• Documented the Proof of Concept, Business Requirement document and shared it with the stakeholders and facilitated communication between the technical teams, product teams and higher management.

Confidential, New York

Scrum Master/ Development Manager

• Mentored the team members about SCRUM processes aligning technology and business putting SCRUM as part of Daily operations.
• As Scrum Master and Assistant to product owner, created a comprehensive set of non-functional and functional requirements, prioritized requirements for all Sprint Meetings for a cross-functional Scrum development team.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Handled product/ feature deliveries for Cheapoair.com (Air), Cheapoair.ca, Cheapoair.co.uk and Royal Scenic Holidays. Had direct interaction with C-level execs owning these brands.
• Improved conversion rates by running weekly split/AB tests of the product's funnel on each page and then strategize ways to improve Conversion Rates with the Senior Management.
• Delivered a FPNEXT platform in .NET, SQL, MVC 4.0 with Automated Testing in 10 Sprints of 2 weeks

Confidential, New York, NY

Project Leader

• Reported to the CTO, involved in team building, setting up processes for efficient and timely project delivery.
• Led a team to deliver multiple projects coordinating with Offshore team and outside vendors.
• Tracked milestones, expenses and budgets and did resource/contingency planning to meet timelines and achieve measurable results.
• Developed a process for cleaning, scrubbing and integrating live feeds from Market Data Providers like Factset, Reuters, X-Ignite into the Analytics database using Informatica 8.6, SQL, Oracle.
• Engaged in successfully implementing ITIL Change, Release and Configuration Management processes.
• Supported multiple lines of business in their equities data reconciliation needs.

Confidential, Morristown, NJ

Information Systems Consultant

• I was part of a three member core group that was responsible for leading 300 headcounts for the entire integration of the Travelers and Metlife’s IT Systems. Assessed and evaluated systems at Metlife and Travelers and worked on plans for migration of comparable data into Metlife Systems.
• Reported to Director of Technology, managed expenses and budgets for projects totaling $ 6M and responsible for a team of 26 resources.
• Filled the gap between Development managers, Business users and vendor teams (onsite and offshore), ensuring delivery of all projects within the defined scope.
• Developed SSIS/DTS packages to migrate data from Excel/flat files to SQL Server.

Confidential, New York

Technical Consultant

• Regularly interacted with Floor Traders and Portfolio Managers to capture requirements for project delivery closely mimicking an Agile environment.
• Engaged in application maintenance processes, involved in release/ change management and created monitored Incident Management tickets.
• Worked extensively with Middle Office to create test plans and reconciliation of trade data.
• Created a web based tool named eServe using ASP.NET following Waterfall methodology with a team of 20 developers which allowed the firm’s customers to retrieve real time information about a fund transfer or a secure collection.