SUMMARY

• 12 years of experience in SAP Project Management with Global Roll Out, Implementation, Upgrade, and Support Project.
• Extensive experience in the development and implementation of Project Management Methodology while working directly with the Project Management Office (PMO)Skilled in ASAP, Agile, Waterfall, SDLC and Iterative Project Management Methodology
• 4 Full life cycle (E2E) implementations 2 Upgrades, 2 global rollout, and 3support projects including 4 Full life cycle (E2E) implementations 2 Upgrades, 2 global rollout, and 3 support projects including: SAP Sales and Distribution (SD), Warehouse Management (WM), Materiel Management (MM), Production Planning (PP), Financial Accounting and Controlling (CO), Advanced Panning and Optimization (APO), Project System (PS), High-Performance Analytic Appliance (HANA), Customer Relation Management (CRM), and Global Transportation System (GTS)
• Defines and implements processes for solution design reviews, release management, and code migration process
• Highly experienced in use of ticket handling tools, such as Manage Engine, Lotus, and MS Outlook
• Expert in Software Development Lifecycle, including business requirement gathering, system development, testing, implementation and post implementation support
• Schedule/ Conduct Meetings (updates and status / issue and conflict resolution), Status Reports of Current Tickets
• Maintains complete autonomy of project to meet the needs of business, as outlined in business case and articulated by the steering committee
• Maintains and controls the project budget, schedule, value, and resources
• Extensive experience in SAP Customer Order Management ; OTC implementation projects (quotation, inquiry, orders, special orders, contracts, scheduling agreements, deliveries, shipments, transportation and billing document)
• Highly experienced in implementation of SAP pricing (condition tables, access sequence, condition types, pricing procedure determination and maintaining condition records)
• Extensive experience in Mapping Enterprise Structure, Item Categories, Free Goods Determination, Third Party Order Processing, Intercompany Sales Order Processing, Intra-company Sales Order Processing, Credit Management, Revenue Account Determination, Consignment Stock Processing, Output Determination, Material Determination, Material Listing and Exclusion, Partner Determination, Stock Transfer Orders, Text Determination, Incompletion Control, Copy Control, ATP, Transfer of Requirements, and Variant Configuration
• Experience developing technical plans and gathering functional requirements to integrate and improve systems
• Excellent communications, team-building, and conflict management skills

PROFESSIONAL EXPERIENCE

Confidential, Chesapeake, VA

SAP Project Manager

Responsibilities:

• Created detailed work plans using Microsoft Project, which identified and sequenced the activities needed to successfully complete the projects. Analyze multiple project schedule overlap, identify potential resource constraints and communicate results to appropriate management.
• Led team through development and delivery of SAP technical roadmaps that facilitated successful completion of implementation of SAP
• Collaborating with key stakeholders across multiple teams to coordinate release activities and timelines and communicate project potential risk and impact and assisting in the defining of division-wide release process. Oversee the build and deploy process for software release by ensuring the proper packaging and deployment of integrated application components
• Delivered quality assurance through SAP architecture reviews of anticipated resolution for a major Process Improvement Project, resulting in major cost savings to the company
• Pioneered a new method to develop ERP techniques and procedures
• Daily monitoring & quick resolution of tickets at various priority levels (high to low)
• Liaison with Managers to manage a cross functional /multi-national team and drive deliverables to cross module MM, SD, FI, PP, and WM
• Hosts weekly Progress Meeting; prepares Weekly Status Report progress on, risks, issues and budget to Board of Directors
• Conducted workshops regarding issues such as, Backlog Management, Pricing, Available to Promise, Credit Management, EDI, Taxes, Credit Card Management, Customer Service Best Practices, Claims/Returns, Variant Configuration, CRM, Customer/Material Master Data, PP, MM, Master Data (Bill of Material (BOM), routings), Component ATP, Variant Configurator, MRP, Demand Planning, Interplant, Product Costing, Capacity Planning, Supply Network Planning, Demand Planning, Logistic Execution, Inventory Management, Warehouse Management, Picking, Packing, Delivery Process, Transportation Management, Load Planning Workbench, Physical Inventory, and Freight Pay
• Lead the functional / business cutover planning and execution
• Lead the coordination / tracking of project testing activities
• Cutover and Conversion activities for SAP and non-SAP environments for Dry Run, Integration Test, User Acceptance Test (UAT) and Go-Live
• Plan, prepare and execute the CUTOVER, by creating a CUTOVER PLAN that describes all cutover tasks that have to be performed before the actual go-live
• Develop and manage plans to address program/project strengths, weaknesses, opportunities and threats (SWOT)
• Translate conceptual user requirements into functional requirements that is comprehensible to developers, project team members and executive management
• Guide business users and IT team members on SAP functionality and configuration
• Support executive alignment communications, to include steering committee presentations, briefings, and workshops
• Interpret and translate business requirements and convert them into Blueprint
• Complete regular and ongoing monitoring of SOX controls for compliance, as well as accomplish quarterly review of SOX Procedure
• Develop and deliver design documents for HANA models and HANA migration
• Lead a team of instructional designers in developing training materials; participates in instruction design efforts as required
• Plan and manage the training delivery efforts, ensuring the right training is being delivered to the right audiences at the right time
• Designs and implements procedures for the distribution and installation of changes to SAP system
• Builds, leads and manages a team in deploying, automating and supporting applications set in Cloud technology of data migration
• Complete knowledge of Cloud applications, data migration and integration capabilities
• Managed Data Migration of Master Data (plants, customers, vendors, source lists) using LSMW
• Controls the distribution and installation of changes to IT systems in Development, Test and Production
• Conducts meetings with off shore and onsite team members in a corporate environment on daily, weekly, and monthly basis
• Diplomatically resolved issues involving vendors (domestic and international), internal customers, and client companies

Confidential, Cypress, CA

SAP Project Manager

Responsibilities:

• Developed detailed project plan to drive release management activities through a sequence of events in GAPP analysis to Go Live Phase using MS Project
• Extensively supported the end users in Order to Cash scenarios in SD/LE, MM, PP modules
• Executed Business Process Management, requirement gathering, and gap analysis, as well as prepared a detailed document of AS-IS study, and developed the detailed TO-BE processes to suit the company objectives
• Performed the full life cycle implementation process, including Blue Printing, Realization, Testing, Training, and Go Live support using ASAP methodology
• Performs engagement management responsibilities, including performance reviews, task delegation, and project scheduling
• Automated the system for efficient customer order management by assigning and processing requisitions based on Info Records, and extensive use of scheduling agreements for all regular materials, reducing company costs through reduced transactions
• Monitored Supply Chain Management (SCM) extended materials to plants, storage locations and various sales areas
• Conducted group workshops and one-on-one requirement gathering sessions with super users, end users and management
• Performed EDI mapping of IDOCS, setting partner profiles, Output Processing, fax, printers, and email communications
• Executed deliverables and Transport Requests from Development to Quality and Quality to Production environments without any error
• Prepared end user documentation for various functional enhancements on very complex customization
• Expert with Integration: effects transfer of requirement from sales orders to MRP, MM, credit management, and accounts receivable
• Designed, developed and documented data conversion from legacy system to SAP ERP
• Wrote test plans for Delivery Processing, billing, and invoice documents; tested them manually and performed integration testing, unit testing, and automated testing

Confidential, Marinette, WI

Sr. SAP SD/LE Project Manager

• Expertly executed Order to Cash (OTC) implementation
• Primary Consultant for a business integration team that prepared comprehensive Reporting, Interface, Customization, Enhancement, and Forms (RICEF) list
• Performed data analysis and migration from legacy system to SAP using LSMW
• Performed Pricing Configuration for condition tables, access sequence, condition types as per the client requirement and added fields to the field catalog through system modification
• Provided day-to-day, occasional after hours and on-call application support as needed
• Led Business Process Management, requirement gathering, gap analysis, AS-IS TO-BE document, development, and Go-Live using Agile Methodology
• Provided organizational and instructional guidance to teams for filling in gaps left in the Agile/Scrum frameworks
• Configured incompletion procedures, copy control, availability check (ATP), and status of delivery blocks; developed the Logistics and Sales Information System
• Configured Condition Records, Condition Tables, Access Sequence and Condition Types and Pricing Procedure Determination
• Prepared functional specifications for Sales Order and STO types for business requirements
• Prepared functional specifications for reports; Sales Performance Report, Business Warehouse Reports, Inventory by Batch Characteristics reports, and ECC reports
• Created new User Procedures to create purchasing documents followed by training end users

Confidential, Dublin, OH

SAP SD Project Manager

• Prepared a detailed document of an AS-IS study; developed the detailed TO-BE processes to suit the company’s objectives
• Redesigned and implemented SAP Integrations Management and Project Management
• Performed close coordination with Sandoz SHAPE SAP team; created status reports for the steering committee, and conducted workshops to implement a new supply chain management
• Provided managerial support to offshore team members and Sandoz SHAPE SAP Team.
• Customized and implemented organization structure and sales areas as required by management.
• Supported the continuous improvement of SAP IT Processes
• Maintained price relevant master data in customer master record and material master record
• Configured custom sales, billing and delivery document types to suit business requirements
• Configured Output determination procedures, text determination and partner determination
• Configured delivery processing, picking, packing, shipping point determination and storage location determination
• Interfaced with ABAP4: provided technical support and program specifications for ABAP/4 developments, and enhanced development of various types of User exits
• Maintained billing plan types; assigned billing plan types to sales documents, periodic billing, and milestone billing, date category for billing plan type.
• Activated revenue recognition in SAP system; configured sales documents types, item categories, billing types, and item category determination with new recognition item category.
• Worked with EDI team in analyzing the various issues related to IDOC and its segments.

Confidential, Chicago, IL

SAP SD Functional Consultant

Responsibilities:

• Provided production support for Order-to-Cash business process for U.S. and Canada
• Resolved high, medium and low priority issues for an SAP ECC upgrade project; transitioned from Version 5.0 to 6.0 with test strategy responsibilities
• Managed delivery and transportation scheduling, outgoing and incoming shipping activities, shipping points, routes, shipment types and procedure groups, as well as item categories in shipment cost types and procedure groups, pricing procedures for shipment costs, and all types of contract terms and route determination in sales order
• Configured customer master, material master, vendor master, credit management, intercompany pricing two and three tier processes, and back order processing; developed ABAP resources to complete RICEF development.
• Configured consignment process for U.S. and Canada; this includes: Consignment Fill-Up Order, Consignment Issue Order, Consignment Pick up Order, Consignment Return Order, ATP, APO, Free of Charge order, Outbound Delivery with and without WM, contracts
• Executed and customized OTC processes; these include: U.S. Standard Order, US Post Bill Order, batch determination, batch split process and batch management, revenue recognition, variant configuration and all billing scenarios for consignment processes

Confidential, Suwanee, GA

SAP SD Functional Consultant

Responsibilities:

• Successfully troubleshot and identified system inconsistencies and implemented optimum business solutions through programming and business process enhancements
• Provided production support by trouble-shooting problems that were encountered by users and super users
• Created, maintained, supported and monitored numerous processes, including pricing modules, order entry, shipping and billing functions
• Provided close interaction with OTC super users and end users on freezing of various issues in tickets
• Resolved issues related to Sales Orders, Deliveries, Billing, and Pricing
• Resolved issues related to special processes such as regrinding, Credit & Re-bill
• Resolved issues related to Account Determination
• Resolved issues related to output determination and made enhancements to SAP scripts, and output programs for output type by coordinating with technical team
• Resolved issues related to Customer Master and Material Master Data such as creation, Extension, and field value changes
• Configured billing plans, defined date descriptions, and defined and assigned date categories

TECHNICAL SKILLS

• Microsoft Word, Excel, PowerPoint, Visio, Power Point.
• MS Project Plan, Outlook, SharePoint.
• HPQC, JIRA, Manage Engine, WebEx, and GoToMeeting.