iSeries Administrator Resume Fort Wayne, IN - Hire IT People

SUMMARY:

Innovative, customer - centric leader with proven success in Confidential and project management. Consistently meet customers’ expectations while maintaining focus on strategic objectives. Ensure quality service and maximum productivity through problem solving and identifying opportunities for improvement. Lead by example with strong work ethic and excellent interpersonal skills.Expertise in:

PROFESSIONAL EXPERIENCE:

Confidential , Fort Wayne, IN

iSeries Administrator

Reviewed and approved any iSeries installations ensuring compatibility and benefit for company.
Oversaw all Help Desk activities providing approval to team for fixes to any bugs or other issues.
Processed access to critical systems for AS/400 during onboarding and offboarding ensuring compliance with all security and company guidelines.
Provided accurate data for any IT internal and external audits contributing to successful result for audits.
Minimized downtime as a result of collaborating with IBM and Sirius for iSeries hardware repairs.

Project Manager

Confidential

Achieved key initiatives targeting end-users through implementing various large-scale enterprise projects to satisfy company’s revenue objectives.
Developed new processes in project management ensuring success in software enhancements.
Led offshore teams ensuring on-time and accurate delivery of critical projects.
Enabled end-users to receive Email notifications and reports in real-time from iSeries which decreased need for paper and opened mailroom space for other printing projects.
Created XML document and enabled generation of document from iSeries application due to new requirement of sending data via XML format, which was implemented by several entities.

Confidential

Project Manager

Contributed to various Confidential projects including Year 2000 updates ensuring applications continued to function without any downtime.

Project Manager

Confidential

Identified potential gaps and changed data reporting procedures resulting in compliance with government entities and increasing overall understanding of state funds and compliance regulations.
Collaborated with team members and promoted open communication cross-functionally, delivering seamless, high quality service to clients.
Addressed customers’ problems and requests building strong rapport with clients along with strengthening clients’ confidence in company’s dedication to excellent customer service.

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Iseries Administrator Resume

Fort Wayne, IN

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