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Athena Analyst Resume

SUMMARY:

  • Experienced in AthenaHealth implementation and Go - live support. Seasoned healthcare professional with over 15 years of experience. Proven experience in delivering projects on-time, under budget, meeting milestones, and communicating effectively. Manage diverse project teams to deliver solutions that include process reengineering, technology migration, and technology enabled business improvements.
  • Extensive knowledge of AthenaHealth table building
  • AthenaHealth Streamline EHR workflows
  • Implementing new site turn-up, acquisitions and expansions
  • Talented Project Manager focused on process improvement and on-time delivery of all projects
  • Effective manager with extensive experience in diversified areas of administration
  • Ability to think ahead, aptitude to multi-task and increase efficiency within workforce

PROFESSIONAL EXPERIENCE:

Confidential

Athena Analyst

  • Provide Site survey to access clients’ needs before implementation
  • Create order sets to expedite order processing for Labs
  • Install printers and Dymo label makers as needed
  • Train and support staff on Athena Streamline for creating lab orders
  • Support staff for go-live

Confidential

Implementation Project Manager

  • Conduct assessments for onboarding approach to capture requirements for EMR implementation
  • Responsible for all phases of the Project Management Life Cycle
  • Support the scope of requested client engagements, while maintaining a high level of customer service and client satisfaction
  • Provide training and go-live support to clients, using standard training guides customized to client requests via WebEx and face to face
  • Provide support for Clinicians, Front Desk & Business Office

Confidential

SSL Certificate Project Manager

  • Managed vulnerabilities project mitigating IT risk within bank
  • Identified and mitigated the risks in IT to control information
  • Project success prevented attackers from penetrating networks and stealing information
  • F5 refresh project, accelerated application response time, minimized latency and delays
  • Project success reduced number of data round trips necessary to complete a web request

Confidential

Network Project Manager

  • Host management and project team meetings as required keeping the project team informed
  • Lead PM for HSRP project for redundancy protocol to establish a fault-tolerant gateway
  • Migration Project- Frame relay to MPLS enhancing security between VPN and Internet traffic
  • Enhanced security between the IP-based security functions like firewalls and gateways
  • Identify Risks in projects and use proven PM techniques to mitigate
  • Assist in leading work initiatives along with planning timeframes for delivery
  • Organize and direct development resources as needed to deploy deliverables in a timely fashion

Confidential

Implementation Project Manager

  • Ensured project deliverables are met in an aggressive timeframe consistent with contract
  • Athena Health EMR implementation and physician onboarding
  • Streamlined patient care and provided long-term savings
  • Increased physician productivity, eliminating the threat of loss of records
  • Develop, prepare and lead training sessions catered to workflow of physician practice
  • Table build on HL7 interface and report generation
  • Evaluate Client athenaNet user proficiency on-site
  • Resolve training- and configuration-related issues that arise

Confidential

Project Manager

  • Practice acquisition and physician onboarding
  • Facilitate the on-site go-live experience at assigned locations and serve as the go-to expert
  • SME training on EMR provided a productive workforce and increased employee retention
  • Reduce overall project costs, with enhanced competitive bidding and contract negotiation
  • Table build on HL7 interface
  • Elimination of unnecessary scope and completed project within budget and schedule
  • Use discretion and independent judgment to identify and manage the training within the parameters of the specific go-live plan

Confidential

Network Project Manager

  • Significant organizational growth, staff development and counteracting attrition
  • Cultivated an environment that achieved 95% employee retention in a 5-year period
  • Communicate effectively with Client users at all levels
  • Managed projects from kickoff to post go live
  • Negotiated insurance contracts and gained higher fee schedule for procedures
  • Improved instructional environment by utilizing a variety of learning methods & technology

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