PROFESSIONAL SUMMARY:

Highly effective logistics and project professional with expertise in process re - engineering. 10+ years’ experience with SAP SD and SCM, and development of process improvement applications aligned with critical business requirements. Responsibilities include creating project documentation, user training manuals, and user acceptance test cases to provide a high level of strategic supply chain and process excellence. Experience in systems analysis and design to business specifications in transportation and order management environments with a proven track record of successful implementations, with experience in full Systems Development Life Cycle (SDLC) activities.

TECHNICAL SKILLS:

• Proficient in Microsoft Word
• PowerPoint
• Excel
• Outlook
• Project
• SAP SD
• SAP MM
• SAP SCM including TPVS (APO)
• HP Quality Center

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Manufacturing Project Specialist

• Responsible for complex SAP data preparation and analysis for project use and decision making
• Utilize business analysis skills to fulfill various data reporting requests ranging in complexity and source, that come from project team members
• Partner with IT support team to conduct the business process related tasks for SAP data migrations and BOM transfers
• Perform User Acceptance Testing (UAT) for various business, quality and technical activities related to the transfer
• Organize the cleanup of SAP material data related to the production transfer activity, as needed (to be done in partnership with Data Governance organization)
• Ensure consistency and integrity in the transfer of data, business processes and quality documentation transfers across multiple sites.
• Assist in writing project quality documentation and maintaining it in appropriate systems
• Assist in transfer of electronic quality records (including validation and verification tasks)
• Independently work with project team members to track details of the process transfer activity in the master project plan, resolve challenges and provide guidance as needed
• Create a solid network of business partners in the supply chain, quality and analyst community to work and secure project related solutions
• Deliver regular status updates on individual progress to project team members and stakeholders
• Direct cross-functional team of 5 managers and over 30 extended project team members in a matrix organization consisting of multiple functions: Manufacturing, Production Engineering, Quality, Materials Planning, Contract Manufacturers and IT.
• Analyze project needs including project plans and delivery schedules, established project management strategies, and recommended the appropriate level of planning, scheduling, and risk mitigation
• Set up project schedules, identified interdependencies with multiple manufacturing sites, estimated manpower requirements and labor hours to complete tasks on sensitive deadlines.
• Liaise with 25 departments to coordinate all activities and ensure all schedule milestones and technical issues were managed
• Summarize project communication for weekly leadership meetings for effective and proper communication to all team members
• Organize the master data collection, cleansing and validation process for the data migration process that supported an engineering design transfer to a new manufacturing site.
• Migrate data from legacy systems to with 100% successful records mapping

Confidential, Duluth, GA

Senior SAP Business Analyst

• Responsible for managing project activities including plan, design, develop test and implement cost effective solutions within the SAP Sales and Distribution module while adhering to business service level agreements and processes
• Prepare business process blueprints and gap analysis while working with senior management to recommend project possibility
• Support the International Order Management user community gathering requirements and analyzing existing software capabilities to meet the business needs
• Provide guidance to the business on appropriate use of the SAP system and support business users in delivery of end user training
• Lead cross-functional IT projects managing project scope, execution, and closure
• Work in a global SAP IT environment with coordination between countries to support and implement SAP SD in our business units
• Analysis of global business processes and procedures and recommend approaches for new or improved processes
• Collect business requirements and translating into functional specifications
• Participate in SAP project rollouts and enhancements and provide analysis and support of all processes related to International Order Management
• Communicate and serve as the liaison to Sales and Distribution users and SAP team on quote entry, sales order entry, pricing, shipping, delivery, and EDI functions
• Provide support to countries that are currently not on EDI, and construct SAP to allow EDI for the specific country.
• Ensure best practices and lessons learned are shared across the business to encourage collaboration.

Confidential, Alpharetta, GA

Operations Process Analyst

• Partner with outsourced IT provider to ensure SAP is set up & maintained properly to support our key internal customers in Sourcing and/or Contract Manufacturing.
• Complete SOP’s to ensure SAP process is followed.
• Troubleshoot and resolve escalated issues.
• Track issues and provide analytical support to identify root cause issues
• Lead cross functional teams to resolve root cause issues.
• Provide SAP training as required to procurement, planning, contract manufacturing functions.
• Support internal controls testing and auditing.
• Develop a long-term, process-oriented approach that standardizes, synchronizes SAP system.

Confidential, Memphis, TN

Senior SAP Transportation Business Analyst

• Participation in the overall process improvement of the Deliver Transportation area acting as liaison between the business entities and IT.
• Responsible for coordinating SAP specific design, build, and support activities in the area of transportation planning.
• Gather business requirements and translate into design. Provide business process reviews and recommendations to ensure processes and systems meet changing business conditions.
• Perform analysis of processes and software capabilities including complex system process analysis, design, prototyping and configuration.
• Work cohesively with resources and Business Analysts on cross track teams, and consultants during design, build and implementation.
• Lead teams to build phase and present findings to Project Management Office.
• Define, plan and complete deliverables within established work plan schedules.
• Identify, analyze, and document gaps between current processes and desired state.
• Develop test cases based on business needs, business program functions, and steps required to develop or modify SAP.
• Review computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
• Develop alternative design solutions; advise on options, risks, cost versus benefits and impact on other business processes and system priorities.

Confidential, Memphis, TN

Logistics Manager On Site

• Development of the transportation vision and goals for the supply chain to achieve flawless execution and cost savings initiatives.
• Complete accountability for the location’s financial performance ($40MM freight spend) and savings.
• Negotiate freight rates and contracts to meet strategic sourcing needs.
• Implement and monitor all activities required for the timely, efficient and cost effective transportation and distribution of materials via rail, truck, and waterway.
• Assist with the design of the transportation network, as well as complete and maintain the process.
• Create, maintain, and analyze service reports to suggest and implement improvement measures.
• Develop metrics to track, analyze, and report weekly/monthly key performance indicators.
• Independently manage transportation cost/service projects that impart advancement of company objectives.
• Responsible for all aspects of personnel management including associate performance feedback, training, management, mentoring, and progression development.

Confidential, Memphis, TN

Logistics Manager

• Optimize, plan, and manage domestic outbound dedicated fleet consisting of 195 power units and 464 routes to more than 9000 customers from 5 distribution centers.
• Plan efficiently for new stores on existing routes, taking into consideration volume of new accounts vs. volume of existing route while interfacing with Regional Sales Managers to manage routing request from sales force and customers.
• Analyze existing routing structure and recommend/implement improvements to assure maximum efficiency in delivery and optimal use of fleet. Develop new routes based on volume and sales value while remaining within budget.
• Negotiate with potential truckload, less than truckload and small package carriers and maintain relationships with current outside carriers to ensure cost effective shipping. Analyze carriers based on advantage lanes and pricing saving up to $80,000 annually.
• Arrange and negotiate reverse logistics shipments from current company vendors for a total of more than $1,000,000 in revenue in 2004.
• Establish annual holiday scheduling to ensure timely execution of deliveries.
• Operate CAPS Logistics Software System as well as ALK Technologies PC Miler software to assist in route design.

Confidential, Memphis, TN

Logistics Coordinator/Information Systems Intermediary

• Benchmarked Logistics Coordinator position and determined which procedures and protocol would achieve the best results.
• Liaised between sales and shipping to promote smooth outbound routing and order selection. Increased order accuracy to 99.9%, and decreased transportation cost by 33%.
• Responsible for negotiating domestic and international rates with common and contract carriers, and maintaining relationships with national transportation carriers resulting in achievement of a profit center in shipping.
• Receive, investigate, and resolve customer shipment inquiries and complaints, and communicate status to multiple departments as well as troubleshoot various issues in shipping as needed to improve operational supply chain.
• Primary interface between customers and carriers to resolve delivery issues.
• Attend meetings to coordinate work planning, analyze operating procedure, and organizational requirements.
• Research and compile data to determine performance standards.