COMPUTER SYSTEMS EXPERTISE:

Microsoft Word, Excel, PowerPoint, Access, Visio, Outlook, Microsoft Project, Sharepoint, Rally, See Now Do, Version One, Caliber, Dreamweaver, HP Quality Center, Adobe Acrobat 5.0, AS/400, People Soft, Oracle Operating Systems, SAP, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

• Facilitates all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily stand - ups, sprint reviews and sprint retrospectives.
• Maintains the Scrum team’s capacity, Scrum board, sprint backlog, velocity charts, and burn down charts within JIRA.
• Provides appropriate and timely written communication to team members, POs, and leadership throughout the life cycle of the project(s).
• Identifies and communicates potential risks and impediments to completion including resources, costs, and time. Recommends actionable alternatives and escalates to management as necessary.
• Develops, analyzes, and maintains business requirements and/or functional specifications for systems which have a significant impact on existing or proposed solutions.
• Works with Product Owners to ensure User Stories support feature requirements and that the traceability of the requirements/stories is maintained.
• Develops documentation and artifacts to support the Scrum process including feature requirements, user stories, process workflows, interface prototypes, etc.
• Drives the team toward product delivery that provides potentially shippable incremental functionality.
• Assists management in finding and executing on opportunities to continuously improve Agile development methodology and techniques.
• Department moved from Agile to SAFe
• Facilitated PI planning sessions
• Facilitated Elaboration sessions with Product owners and Development team

Confidential

Senior Business Analyst

Responsibilities:

• Function as the liaison between the business units, technology teams, support teams as well as vendors.
• Bridge the understanding between business and technical teams by developing a rapport with the business teams and by developing a deep understanding of their business processes.
• Gather requirements for shared services groups. Responsible for creating BNR’s (Business Needs Requests), Decision Matrixes and other standard documentation for Bridgestone.
• Working with Cash Applications to map workflows that will streamline some of their current processes.
• Working with Accounting or determining on selecting a vendor for bank reconciliation.
• Vendor Portal Project- working with Purchasing, Accounts Payable and IT on the selection of a vendor to implement a vendor portal.
• Serving as BA on the Enwisen upgrade project- will be developing test cases for UAT

Confidential

Senior Requirements Analyst

Responsibilities:

• Gather/analyze/document business requirements leading to the development of a business solution. These are documented in high level requirements documents which then lead to Use Cases/Epics and User Stories.
• Participate in daily scrum meetings.
• Participate and lead estimation meetings.
• Clarifying requirements with Product Managers and working closely with the development teams to quickly solve development problems.
• Responsible for creating detail release notes on all releases of Acuity.
• Demo new functionality for Acuity to customers after each Sprint.
• Support the establishment of new projects by facilitating visioning sessions with business users.
• Recognize and communicate the effects and impacts of requested changes to established projects, systems and applications, as needed.
• Answer product questions and resolving issues from internal teams and external clients.

Confidential

Business Analyst /Project Manager

Responsibilities:

• Participates in all phases of the software development life cycle - requirements, analysis, development, testing, and implementation.
• Liaison between the business users and technical teams and provide a single point of contact for user communication.
• Assists with ongoing Status Meetings with development and the business owners. Provide regular verbal and written status reports to IT management
• Supports the IT Team on all testing: data validation and troubleshooting, system integration testing, and functional testing.
• Develop relevant test scenarios and system integration test scripts and insure the testing results correspond to the business expectations.
• Works with/leads other key project team members to gather requirements and provide analysis.
• Provides technical, functional guidance on specific project deliverables.
• Works with the IT Team on understanding and resolution of bugs for any given application.
• Document, report and follow-up on all defects uncovered during the testing process.

Confidential

Senior Business Analyst Consultant

Responsibilities:

• Performs analysis and design tasks related to both new and existing applications and business projects.
• Conduct research and gather information related to assigned projects.
• Interview stakeholders and end-users, to gather requirements.
• Develop business documentation that clearly articulates objectives and requirements.
• Develop test scenarios and use cases, and support the testing of business applications.
• Provides user support and end-user training.
• Assist in writing project proposals.

Confidential

Business Lead

Responsibilities:

• Deliver facts, measurements, and information to support business decisions.
• Extract and analyze business information from various sources such as PMS ERP systems and external sources.
• Supply data to benchmark and improve business processes.
• Analyze existing business process and make proposals to optimize business flows.
• Train operational personnel in the correct use of IT systems of tools.
• Provide metrics to measure the performance of the Regional Service Managers. Drive fact based decision making and ongoing improvement plans.
• Set up and maintain databases in Access as well as run ad-hoc queries upon request.
• Participate on project teams to enable success metrics are defined, gathered and analyzed and fed back into programs for continuous improvement.
• Manage tasks of IT team members in the project and provide general guidance and direction related to project related activities and decisions.
• Work closely with business project leader and the project user team to understand business requirements and develop business solutions.
• Work with business users to re-engineer existing processes, establish new processes, and analyze and understand the impact on system changes.
• Facilitate and lead discussions and meetings related to systems analysis and design activities, and make decisions on key design elements.

Confidential

Systems Analyst

Responsibilities:

• Manage and develop packaging and financial risk reports for Sales/Marketing, Accounting and Demand Flow involving $10 million EBITDA liability.
• Design and develop reporting metrics.
• Manage graphic projects to ensure creative, film, and plate costs are allocated and completed to deadline.
• Create and implement procedures on process improvements within Graphics and Packaging.
• Collect packaging project costs for DPC customers and provide implementation recommendation to sales.
• Serve as Logistics coordinator for Doane plants.
• Serve as project manager for new packaging.
• Compile and manage data for different projects.
• Analyze large amounts of data to recognize market trends and make recommendations based on findings to sales and marketing.

Confidential

Business Analyst

Responsibilities:

• Set up and maintained databases for various projects using Microsoft Access (extracting data tables from the data warehouse using Oracle).
• Prepared weekly reports (metrics), to support data.
• Developed detailed systems specifications for conversion to automated systems for moderately complex business problems.
• Compiled data and statistical information; develop reports and make recommendations.
• Analyzed standard procedures and systems in order to convert them to programmable formats required by the customer.
• Designed and created queries for various projects.

Confidential

Staff Scientist / Data Management Specialist

Responsibilities:

• Performed Health and Safety audits at Plant facilities.
• Performed Environmental Site Assessments.
• Designed databases to support various projects.

Confidential

HRIS Specialist

Responsibilities:

• Assisted in parallel testing of the People Soft software package.
• Made salary recommendations for medical staff.
• Designed databases to support special projects.

Confidential

Industrial Hygienist /Consultant

Responsibilities:

• Inspected buildings for the presence of hazardous materials in buildings.
• Created and maintained databases for different projects using Microsoft Access.
• Performed air monitoring for a variety of organic compounds and particulate matter.
• Conducted indoor air quality investigations and health and safety audits for plant facilities.
• Project manager on various site assessment projects.