We provide IT Staff Augmentation Services!

Scrum - Itam - Pm Resume


  • Looking for an opportunity to expand on my education, along with my knowledge in IT methodological, scrum (agile), asset and strategies in IT or Business projects: experienced and favored in IT exposure in the following areas: Project - Vendor Management, Infrastructure Projects, assest, maintenance, support, implementation, changes and release scheduled for production deployment: CRM, OCM, ERP, CSM, FIN, AM, Project / Lead / Specialist / Manager/ Engineering/Providers / Clinics with expertise in managing simple to complex, highly technical / business, enterprise, software development, changes, infrastructure, working with third-party and/or vendors: on related software integration projects, and IT/ BIZ process improvement, best practices for companies or project(s) ranging in size from start-up to Fortune 500/5000
  • Understanding of how the assigned application(s) impacts or is impacted by other systems throughout the application architecture and works directly with the Application Integration team to resolve complex data integration issues.
  • Worked as part of a team comprised of a project manager, business analysts, and other members of the technical staff to use test-driven development techniques to develop and implement ETL / data management processes to support sequencing and analysis efforts.
  • Proven experience managing projects using waterfall and agile methodologies, review high level design documents
  • Strong Techno functional skills with good understanding of end to end business processes
  • Facilitated standups, pre-sprints, sprints, planning and interviewing meetings with key stake holders and/or Business Unit to identify proper sequence of packages SW/ HW and Products.
  • Assisted with independent unit & integration testing for new solution in various instances to deliver defect free solution
  • Grew and developed as I conducted and calculated outcomes of various research and analytic requests
  • Knowledge of standard solutions for business so that gaps can be identified in existing business functionalities provided by various software/applications
  • Been challenged to analyze, research, and interpret data for clients and business - management - resource planning
  • Maintained a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong personal work ethic and the ability to manage time to meet deadlines
  • Ability to prioritize and multitask, as well as being flexible, resourceful, and self-driven
  • Organized and archived product documents: followed up on action items, issues, risks for resolutions IRAAD
  • Ensured that issues, risks, action items, decisions are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.
  • Advanced understanding of how the assigned application(s) impacts or is impacted by other systems throughout the application architecture and works directly with the Application Integration team to resolve complex data integration issues.
  • Versed in requirement elicitation, creation of use cases and user stories, business process documentation ( "as-is” and "to-be” processes), process visualization and creation of business solution.
  • Built solution to the business problems
  • Experienced in Agile project environment have knowledge in Database, SQL, scripting
  • Worked closely with the client business team to understand and document their requirements of business changes, and got the requirements signed-off
  • Engaged stakeholders to identify cross-functional features, and impacts to current processes, operations, and platforms
  • Translated business needs into requirements then into actions, including process modeling, creation of other visual models, business rule capture, user stories, use cases, interation, functional requirements, and capturing user acceptance criteria
  • Mapped high level processes and elicit service requirements from process improvement activities
  • Bundled service backlog items into implementable initiatives at the Scrum and Sprint backlog level, supported the product owners and Scrum teams in the understanding of initiatives/scrum feature contents
  • Developed detailed service requirements, requirements scope, use cases, and user stories as needed, and work with Business Analysts at the Scrum level to ensure implementation
  • Ensured Customer Experience and Customer Care requirements are included in the Service Backlog and cascaded down to the releases
  • Facilitating meetings, standups, pre-sprint and sprint sessions: involving cross-functional teams across the life cycle from strategy and planning to implementation
  • Selected enough product backlog of Stories, items, or Requirements: which have been approved by IT Committee and executives; ignoring Scrum items set to Committed or Done, Agile and CMMI items showing Active, Resolved, or Completed.
  • Tracking the number of items per iteration that can be worked on, amount of story points assigned: carrying over velocity points to next sprint
  • Determined the velocity needed to complete all items in the backlog
  • Defined sprints for the various teams
  • Managed contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
  • Collected information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
  • Communicated through email, individual interview, group meetings, and presented to end users, management, developers, and vendors.
  • Run reports, provided and present metrics and analysis on projects, issues and solutions to IT senior leadership
  • Ensured adherence to policies and execution of all related procedures.
  • Maintains awareness of all hardware and software ITAM process compliance requirements.
  • Enforced compliance and managed legal risk associated with software ownership, consumption, and expiration, allowing the company to function ethically through the adherence of software license agreements.
  • Ensured that usage of installed software is keeping with the terms and conditions of software license agreements minimizing compliance liabilities
  • Built relationships and trust with customers and stakeholders
  • Implementated /Executed - Organization and managed multiple priorities and/or projects by using appropriate methodologies and tools
  • Innovated and introduced new ideas and processes which improve performance and productivity
  • Solved problems and encouraged others in collaborative problem solving
  • Engaged others in problem solving without taking over.


  • IT/BIZ/PMO - Project Management
  • IT Application Management
  • PMO - PPM Management
  • Budgets & Financial Management
  • Risk & Issue Management
  • Customer Relation Management CRM
  • Enterprise Content Management ECM
  • Business Process /Re-engineering BPM
  • Organization Change Management OCM
  • Records and Information Management RIM
  • Software Development Coding
  • Change Control Management & Project
  • Incident and Problem Management
  • Vendor & 3rd Parties Contracts Management
  • Problem, Critical Thinking Management Project & Data Governance
  • Custom Software Development
  • Vendor /3rd Party Software Integration
  • Tracking, Monitoring, Reporting
  • Release Management
  • Process Management
  • Scheduling, Milestone & Time
  • Documentation Requirements
  • SDLC Waterfall, Agile, RUP
  • Project Lifecycle Management PLM
  • ITIL / IT Service Management
  • Root Cause Analyst, Inventory, Problem Solving
  • Improvements, and Best Practices
  • Mapping, Dataflow, Workflow, Workbench, Visio
  • ETL Extract, Transform and Load
  • Scrum Agile



Scrum - ITAM - PM


  • Responsible for developing the project plan: including plans, management and implementing all necessary activities to maintain and manage the successful completion of PMO related projects.
  • Mapped out the lay of the land, learning the pros/cons: Processes, As -Is, To-Be, Policies, SOWs, Contracts, Procedures, QA/Testing to deployment
  • Maintained project budget/cost data, seeks trends and advises on corresponding impact to project and recovery plans necessary to achieve budget targets.
  • Created technical design documents that capture source to target mapping, defined transformation algorithms, and documented data quality rules.
  • Validated designs and database ETL applications to support those requirements and check for developers sustainable
  • Facilitated meetings, JAD/JIRA sessions, questionnaires, document review with clients to identify and produce requirements
  • Performed data, technology, and business activities that drove sow, contracts, compliances, processes: to gather, analyze, define and document business requirements and system enhancement needs, gap/fit analyses and application assessments to identify potential system development and/or modification needed
  • Oversaw Invoicing, timely SOW renewals, Backlog forecasting and margin management for projects Validated SOW / work orders of scope and milestones, acceptance criteria for the project.
  • Implemented plans and effectively communicated the business impact of a risk to the team and keep Governance, Risk and compliance, plus stakeholders informed of risks.
  • Negotiated on resources, time, scope, milestones within the scope of the project.
  • Reviewed projects, requirements and sprints and communication governance to ensure flawless deliverables as committed to clients
  • Prepared status reports and conduct management reviews with applicable stakeholders
  • Recognized individual(s) to make sure that other team members acknowledges: their achievements and extraordinary results are rewarded for their efforts
  • Supported product development process for developers/engineering teams: facilitated project grooming & planning, daily stand-ups, retrospectives, sprint, CAB and release planning
  • Assisted on backlog maintenance, prioritization and resolution of stories, scope matrix, use cases, diagrams, tasks, and defects/bugs: focused on transparency - for Product Owner
  • Determined the priority and impact of business needs/requirements on existing workflows and applications; working with stakeholders, IT, Business in final priority
  • Identified and removed impediments, prevent distractions, facilitated discussion and conflict resolution
  • Collected processes, procedures, policies, technology and governance practices specific to the enterprise: mapping out the paths and data flow: to create a visual
  • Defined and assessed the data quality strategy to correct and enhance the quality of master data, looking at various avenues, pros cons of data and how to improve, align data governance and demands.
  • Adopted phased implementation approaches, build step-by-step: grouped into small projects: based on subject area, business unit
  • Defined each implementation piece of puzzle rightly, logging, tracking, note data governance and stewardship
  • Assisted in defining and establishing the MDM governance committee and stewardship
  • Implored, analyzed, evaluated, and documented business stakeholder requirements/recommendation for process improvements
  • Resolved conflicting business requirements amongst various stakeholders/ development teams
  • Evaluated, vetted, brainstormed via working session to recommended existing or new business applications to meet stakeholder requirements
  • Demonstrated aptitude for successfully managing projects consisting of multiple projects, of varying complexity, within the specified guidelines, timeframes and budgets: medical, PHI, PII, information
  • Established/ Developed/ Written appropriate use cases, user stories, and process models, user test cases and administer acceptance testing/sign-off/approval
  • Communicated extensively and effectively with executives, managers, end-users through: Pre-PIC/PIC/CAB/change/release management
  • Worked with customers to develop project scope and plans that included: analyzing benefits, cost, work schedules and any related risks, issues, and/or action items: small to medium projects, from In-take to deployment
  • Identified items, validated executive approval, within scope for the set of sprints the team has activated
  • Selected enough product backlog of Stories, items, or Requirements: which have been approved by IT Committee and executives; ignoring Scrum items set to Committed or Done, Agile and CMMI items showing Active, Resolved, or Completed.
  • Tracking the number of items per iteration that can be worked on, amount of story points assigned: carrying over velocity points to next sprint
  • Determine the velocity needed to complete all items in the backlog
  • Monitored the sprint burndown chart to determine if your team is on track to complete the sprint plan
  • Identified the technical approach, dependencies and recommend solutions that fulfill business needs to be used on a given IT/BI project and managed the system development process.
  • Provided team leadership: projects all sizes, created weekly status reports on 15 major and 42 small projects
  • Organized and conducted project team meetings, Scrum, Standup, and Pre to Sprint Planning Sessions, assets (SW/HW), Licenses, Expiration
  • Built relationships with stakeholders (finance, strategy, HR, Legal), quickly becoming familiar with workforce planning process, and working closely with workforce planning analysts, vital to the success of the project.

Environments: Visio, SharePoint, MS Project, Word, Excel, Team Foundation Server (Administration), Salesforce, Workday, SNOW, CRM, iCIMS, Samanage SFDC, SNOW, JIRA, solar wind


Project & Analysis Manager PMO


  • Analyzed, reviewed, forecasted, trended, and presented information for operational and business planning
  • Supported short and long term operational/strategic business activities by developing, enhancing and maintaining operational information and models
  • Provided leadership and oversight of cross-functional team(s) encompassing high complexity Integration projects
  • Supported client IRAADCL remediation by reviewing and analyzing multiply areas (before and after scenarios) build status reports
  • Reviewed external auditor findings, for either agreement or disagreement
  • Researched, analyzed, and evaluated data movement to identify patterns and validate accuracy
  • Established a business case
  • Got executive sponsorship: life cycle management, CRM, plan to fulfill, procure to pay, plan to report, hire to retire and business intelligence
  • Keep business briefed of the initiative during the kick-off. Created single point of contact
  • Identified list of applications and owners; collected and additional information was requested
  • Work closely with the client team and other functional departments, making sure they are aware of all tasks/ PBIs to be delivered
  • Provided explanations, interpretations, and recommendations for reporting results as needed
  • Support various projects/items/ requirements with financial impacts as needed
  • Developed and implemented effective / strategic business solutions through research and analysis of data& business processes
  • Review purchase orders, project specifications, workflow drawings, estimates and other pertinent documents.
  • Maintained detail and organized records of all project related documents.
  • Provided solutions to customer design and SOW efforts by means of working cohesively with team members.
  • Developed, Scheduled, Reviewed, Evaluated: Meetings, Reports, TFS, MS Project, Time Tracker, Scrum, Asset, Matrix align across enterprise Used agile methodology
  • Collated, formatted presentations and slides, meeting agendas, documents
  • Knowledge and experience in building strong relationships with business and technical audiences
  • Business systems, data, and process analysis
  • Requirements gathering, documentation, and technical writing
  • Experienced in developing and managing workflows including identification of critical paths and resource allocation
  • Managed relationships with contractors and external vendors, Client engagement, SAP Business Objects administration
  • Projects varied to include the following: system implementations, internal/cross functional department process improvement initiatives, implementation of new state health plans, medical, systems selections, and implementation of new product lines, infrastructure/security or internal IT development projects/processes.
  • Supported vendor, regulatory, audit, and requests.
  • Identified savings opportunities for renewals, software licensing, and services.
  • Followed through with vendors and source teams to obtain identified savings.
  • Managed contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
  • Participated in the on-going development of the ITAM program and tools.
  • Partnered with the IT, Procurement, Finance, Legal, PMO and Enterprise Architecture teams to ensure that in scope hardware and software assets are accounted for and appropriately managed.
  • Provided project estimates, incidents - IRAADCL Issues, risks, Assumptions, Actions, Changes, Lessons
  • Facilitated and participated in technical/business discussions, requirements gathering, JAD/JIRA & Scrum sessions, Asset Updates
  • Developed, revised and maintained detailed project plan to include milestones, tasks, and target/actual dates of completion., meeting changes, recommendation and requirements
  • Prepared and submitted project status reports to management, managed multiple project budgets, assisted with writing and editing cost plans/budgets, forecast
  • Scheduled and conducts project meetings to include agendas, and meeting minutes. \
  • Conducted regularly scheduled project status update meetings.
  • Interfaced, when applicable, with all areas affected by the project to include internal subject matter experts, external corporate departments, and Health Plans, on various projects and manages project communication issues escalation, approvals, and deliverables traceability and project metrics.

Environments: Visio, SharePoint, MS Project, Word, Excel, Team Foundation Server (Administration), Saleforce, CRM

Confidential, Los Angeles, CA

MDM & Data Governance Manager


  • Started simply. Getting reference data in order with MDM processes, policies, SOP, and ensure that MDM & Governance data is usable in client’s business intelligence, analytics platforms and RDW current As-Is
  • Motivated, empowered, trained and educated MDM and Data Governance to subordinates.
  • Identified, evaluated client's readiness to adopt a MDM strategy, and Data Governance; avoiding major pains and identified strategic initiatives to make sure client is ready.
  • Identified master data domain(s) within clients’ organization as to what should be targeted, first.
  • Developed a MDM strategy and initiative roadmap using framework, included data governance, architecture, and other critical data capabilities into consideration.
  • Identified the MDM implementation style that best suits the need for the organization.
  • Designed MDM by identifying key metrics, controls to measure clients’ successes.
  • Mega-project deployment with lots of visibility, requiring large resource influx to complete this multi-year project.
  • Managed GAPs, changes, issues, risks, SMEs, stakeholders, licenses and competing priorities.
  • Improved existing processes and worked toward creating new processes, policies, SOP for efficiency and to improve quality data/work flow.
  • Participated in data /global /floor /manufacture planning and plan execution, reorganized for increased business data /work flow.
  • Monitored and ensured delivery performance by performing capacity analysis using build plans, determined staffing requirements, ensured that departmental productivity targets are met to meet customer requirements, and troubleshooting schedule and material issues data/work flows.
  • Received too many assignments MDM, Data Governance, Report MGMT, and Attribute consolidation, ITAM, tasks outside my bailiwick, or unreasonable deadlines, did not allow that to halt and /or deter me from delivering a final product.
  • Working with engineers, software/ technical

Environment: s: Confluence, SAP, Visio, PPM Tools, TFS, MS Project, Confluence, JIRA

Confidential, Santa Ana, CA

Analysis PMO


  • Developed, maintained and validated rules and custom workflow, data management, analysis and manipulation, exports and data, developed reports, dashboards, and processes to support business / IT/ Data operations, project requirements, priorities, and milestones - through ServiceNow (similar functionality to Salesforce, Clarity & MS Project).
  • Proficient in all aspects of projects from initiation to closure with ability to apply creative, innovation, analytic, and critical thinking to planning, resolution, resourcing, issues, risks, incidents, Iterations,licenses and problem solving.
  • Oversaw all aspects of assigned projects / programs/items/products/requirements: including scope, schedules, budget, resources, quality experience and risk to ensure successful delivery.
  • Built and generated documents like BRD, SRS, FRD, Use cases, story cards etc. supporting: business/ systems / application / software / processes / procedures/ standards/ policies and more
  • Maintained delivery of project objectives: to control cost, deliverables, documentation, issues, action items: to prevent and/or eliminate risks, scope creeps, delay of projects; by tracking, and knowing what is due when, accountable, roles and responsibilities from PM to developer and other members
  • Worked alongside developers, engineers operation: deploying system/applications/ processes and regulation: integration, Iteration: evaluating various interfaces, data movement, database, objective, document and recovery, access right, assuring to accessibility to all data, to SLA, OLA, maintenance, SOP, GRC, SOX and ISO are meet, complied, and evaluated for potential improvement and assuring GAPs, Issues, Risks and Actioning are addressed, document, and stored correctly.
  • Participated and facilitated meetings, tests and projects with client/vendor staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
  • Evaluated and reviewed governance, regulation, policies and standards: business, technology owner, core project team, executive oversight team in order for them to understand all requirements
  • Assured business processes streamlined across the enterprise, identified roles and responsibilities, improving and putting best practices in place between departments, domains, and server
  • Tracking Principles, vision, strategies, polices, practices and standards: noting Standards, areas of improvement, recommending forms/templates
  • Reviewed tools, guidelines, processes, specifications, procedures and/or instructions to validate resources’ comprehension, roles, responsibilities, following proper protocols to all documents: both internal/external
  • Identified, gathered, investigated, understood, and documented business processes, and information in and use of legacy systems
  • Lead and facilitated design discussions/sessions with business; documented and translated business requirements into use cases and system requirement
  • Conducted changes, issues, risks, release impact assessment based on defined rollout, production schedule and technical solution and /or recommendation
  • Troubleshoot; evaluated, assured issues, risks, changes and action items got addressed by correct personnel, with results and next steps posted in tracking tools.
  • Consolidated invoices received, evaluated and reviewed PO/ ePOs, to align with SOW/WO/SLA/OLA and/or other contractual, while maintaining all aspects of records or documents and provided updates as necessary.
  • Maintained ongoing communications between the Project Champion(s) and Executive Leadership throughout the projects/programs to ensure the necessary commitment for a successful project.

Environment: BOX.Net, Service Now ITIL, Incidents, Risk, Issues, BI, Projects Oracle, ERP, CRM, Salesforce, DocUSign

Confidential, Aliso Viejo, CA

Project Analysis PMO


  • Electronic & Documentation Processed & Procedures: in/external, Field - Engineers, Inspt, IT-Proc-ROC, Call Cnt-Local and State interfaces, to Paperless, PMO-OCM, Setup CRM, Service Now, DocUSign Enterprise
  • Project champion, acknowledge complexity/ simplicity, iteration, requirements / items and representative; Moving things forward (drove the project) New Technology, Changes, Redesigned processes, automation approval, accessibility, to electronic/ cloud systems and databases internal / external
  • Adhered to Project Management Framework (PMF), leveraging best-practices and fully aligned with Project Management Office (PMO), Portfolio Management (PPM)
  • Participated in functions of the Information Technology Management Process for hardware and software assets: from ordering, receiving, stock maintenance, asset assignment, inventory control, activities, imaging and preparation for use, retention, reclamation, retirement and decommission, refurbishment, disposal, SLA/OLA managed/metered/gathered; vendor and contract reviews and held open discussions and all aspects of the hardware and software management as directed by IT management.
  • Worked alongside: business, IT, procurement, controller, supply chain, legal, audit, A/R, A/P, development, sales, consulting services, vendor, support, manufacturing and engineering: getting a strong understanding all their individual requirements and delivering the product they all adored.
  • Review purchase orders, project specifications, shop drawings, architectural drawings, estimate and other pertinent documents.
  • Maintained detail and organized records of all project related documents.
  • Provided solutions to customer design and engineering efforts by means of working cohesively with engineering team members.
  • Developed and forecast project expenses and billings consistent with project schedule.
  • Interacted, coordinated frequently with all cross functional teams, management and customers to define project requirements, design, maintain, tracked and identified solutions and/or progress consistent with defined terms, standards, policies, methodology, and regulatory compliance
  • Drove solutions and ensured proper teams are working through the technical problems; in the right priority values, tracked to completion and documentation finalization.
  • Worked with a variety of vendors - third parties and managed resources in geographical locations, to gather information, details, Certs, inspections, punch cards, and more required, audited to assurance and signature sign-off completion.
  • Measured closely: data governance, compliance, audit, legal coordination on state, federal, local, city mandated laws, standards, regulatory compliances, align to processes.
  • Setup CRM, BI, BOX, Project Manager Models Reinvented customer, partner, and employee engagement and supported every customers, anytime, anywhere through BOX and Service Now; to be PAPERLESS saved 90% on paper stock, storage, retreat and recovery efforts, during decommissioning legacy
  • Justified project definition/ project charter, created work plan reference project model, if one exist, had to create one from scratch utilizing WBS and network diagrams if available
  • Established resource acknowledgment who is involved from the Business, SMEs, Stakeholders, and Main Players in order to get buy-in, outline procedures, assists in future design and direction of the project.
  • Investigated, recorded, resolved, maintained and reported all member grievances, objectives and complaints, identify, investigate, and report non-conformances related to Enrollment processes to management
  • Created Matrix, Business Models: capturing various hand off point(s), predecessor/successor and authorization and approval points: throughout the enterprise based off hierarchy, department organization, proper audiences for completion, checking key performance indicators KPI, GAPs, Risks to accurate record keeping.
  • Analyzed interfaces and other requirements through gathering information from the current system.
  • Assisted in developing RFP (Request for Proposals) and coordinate through procurement as needed.
  • Drove Field Managers: develop, deploy and post safety plans, punch list, inspection and CERTs toolbox in Blue beam or Box.net, ensured all field work is undertaken safely and in compliance, for assurance on site activities with partner, client and subcontractors retained properly and signed off
  • Shifted client from traditional way of store, view and uploading documents, files, CADs, blueprints, and run reports from various locations; improved communication 60%: sharing through cloud and setup open work session of five or more participates on one document simultaneously, saving interval, labors and practical processes and procedures

Environment: BOX.Net, Service Now ITIL PMO setup, Siebel CRM Oracle, CRM Salesforce, JD, DocUSign, Buildpro/Supplypro.

Confidential, Irvine, CA

Analysis & Vendor PMOManager


  • IT Strategy & Planning PMO Deployment
  • Initiated, iterations, items, requirements backlog, designed, and developed: Functional, Technical, Cases, used stories,transformation in various processes from IT and Business Project In-Take/Initial, Agreements, Addendums, SOW/WO, Contractual, Processes, Pre-Budget, Releases, ePO, Invoices to Paid Invoice(s), A/R or A/P process to even Visio Workflow Mapping
  • Re-engineered CRM, Procurement, Sales, HR, Legal and FIN: to have proper access to data and information contained in GL and other databases from initialization to Charts of accounts, cost centers, payouts, credit cards, payroll, promotions, champions, resources etc.
  • Work with Customer, development, finance, procurement, support, sub and vendors, 3rd parties, BI, IBU and architect team to define state solution to PMO, Ariba, Apptio, FP&A design Processed and produced master material release list.
  • Worked with the Program Management team, assisting in overall project planning, schedules, and deliverables along with project teams, in/external/ global; to prepare cost and revenue budgets
  • Assured all aspects of PC/ Debit types are covered properly and routed thru various interfaces: authorization. internet connection, payment gateway, Point of Sales POS, to deposit
  • Achieved dedicate objectives and deliverables according to project plan, analyzing financial business processes and performed frequently new and varied work that involved a high degree of complexity
  • Tracked the front-end processes to noting and distinguish credit / debit card, method of payment used, routed to appropriated issuing funding institution/ bank, getting approval and authentications, monitoring stage approved / declined
  • Served as point of contact: for vendors and contractors to resolve questions and issues pertaining to various projects / programs.
  • Involved in software and/or financial audits SAS70, Sarbanes-Oxley SOX, PCI, PII GRC, ISO, DSS or other compliance audit activities, working with Internal Audit, Legal, FIN, Treasury, IT teams to assure proper measures, compliances, controls are in place and abided too
  • Supported sales, finance, and audit on evaluating policies, standards, guidelines for setting up GL, shipping, billing, parent vs sister company promises, PO, invoicing charges to proper entities.

Environment: SDLC, SOW, Microsoft Office/Project, Serna to SBM, Ariba and Apptio, CLC, ALM.

Confidential, Seal Beach, CA

Business Manager


  • Developed a Report for CFO/COO to track Enterprise Projects and Resource Allocation through MS Project, scope, reports
  • Collected data to update current tracking sheets, tools and applications; for a transformation to MS Project.
  • Organized business presentation and proposals, to be presented at weekly meetings
  • Provided direction on all phases of LEAN (Six Sigma) methodology
  • Assessed/Scored compliance to methodology implementation across 63 projects, deployed to MS project
  • Collaborated on reporting business value of LEAN across organization
  • Coached project teams in the use of LEAN Methods and LEAN artifacts, by utilizing PMP methodology approach
  • Identified and isolated issues handed over in the knowledge of transfer to business innovation team to continue tracking/monitoring and resolving.

Environment: SDLC, SOW, Microsoft Office/Project, Lean Six Sigma

Confidential, Santa Ana, CA

Project Analysis


  • Defined project scope,& planned through delivery of assigned product and related product releases, time release control points.
  • Managed 10 to 15 projects over a three month period, and then re-ran the project in reverse order two to three months later, while effectively built /maintained cross functional relationships.
  • Develop safety plans; ensure that all field work is undertaken safely and in compliance with safety plans. Coordinate on site activities with client and subcontractors

Environment: SDLC, SOW, Microsoft Office/Project, CRM.

Confidential, Torrance, CA

Project Support Specialist Manager


  • Focused on assisting program managers with details on business technology solutions, forecast, budget and coordinated project team meetings analyze frequently-changing data for millions of items IBM Tool .
  • Aligned, validated PMO requirements throughout project(s)/program(s): captured project exception across enterprise portfolios, to improve resources allocation, documentation, tasks, deliverables and repositories.
  • Work with internal LOB’s to resolve issues/risks that could impact the program
  • Authenticated controls are published, documents uploaded in repository
  • Maintained a self-audit check list aligning scope, milestones, delivery, vendors, issues, risks, action items are completed in a set timeline
  • Achieved SharePoint administrative tasks (adding users, setting up libraries, folders, etc.)
  • Facilitated meeting logistical needs if necessary
  • Managed the project budget throughout the course of the project providing monthly actual and forecasts
  • Acted as a mentor or coach of the program manager and PLT on issues/risks related to corporate and external politics, client relations, and project quality, service and risk compliance.
  • Assisted with periodic project reports, scorecards, vetting, and scheduling presentations by partners.
  • Defined, managed, analyzed, monitored, tracked, and controlled: scopes, estimates, RFXs, vetting, new projects, change initiative selection, feasibility of Cap/Op ex, WBS- Workbench Stream, work packages, expenditures align cost center.
  • Facilitated brainstorming sessions determining the costs of idea, updates and maintenance project, presentations to Steering committee, vetting, scouring and selection process for additional yearly projects.
  • Arranged customer contracts, statement of work, and/or change requests, cases, BRDs: created and updated required data in calculation tools, reports and dashboards
  • Worked closely with client partner / project manager to ensure quality, change, releases and risk management processes and procedures are adhered
  • Owned project forecasts, and budget per phase: highly processed /policy driven organization PMO SAP ERP interface
  • Encounter manufacturing, logistics, parts planning and prototype release to production and reviewed inventory management, distribution automotive sales, after sales, dealer management, and warranty management as the align with TIMS project
  • Followed up on authorization and approval for BRDs, iRise, interface inventory, impact analysis, and SOW deliverables by Waterfall SDLC phase.
  • Aided with project schedule, budget, and forecast aligning with Financial Division.
  • Supported development of projects, scope, quality controls, such as advisor, solution supplier, vendor agreements, RFP, RFI, POC and project change requests; noting and updating team PLT/PgM/ PSC/ESC with decision through various methodizes communication tools.
  • Deployed the TIMS Program for new automobile owners, and their warranty contract.

Environment: SDLC, SOW, IBM, SAP, SharePoint, Microsoft Office/Project, Clarity, Stellent, Hyperion.

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