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Project Manager Resume

5.00/5 (Submit Your Rating)

San Francisco, CA

SUMMARY:

Customer - oriented Program Manager with a proven track record of bringing innovations on international and local markets having 15+ years of technical background managing $4M budget projects.

TECHNICAL SKILLS:

Expert in: Digital Payments, P2P Transfers, Identification, e-Wallets, PaaS, SaaS, Web & Mobile technologies, Product Development, Project Portfolio Management, Distributed Multicultural and Cross-Functional Team Management

Bilingual: English and Russian

Tools: / instruments / languages MS Project, Jira, Visio, Excel, Google Analytics, G-Suite, PowerPoint, Agile/SCRUM, SDLC, RUP, Waterfall, MindMaps, MQC, JS, R, PL/SQL, T-SQL, HTML, XML, JSON, CSS, .NET, C++, C#, SOA, NFC, MIFARE, Arduino.

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, San Francisco, CA

Responsibilities:

  • Built innovative platform for student cards issuing (OneCard/Gator Pass) and transit discount management processes integrating with Transit Pass (Clipper) cards including front and back-end development, SIT and UAT testing, PAR activities;
  • Created the idea and perform inline integration of Card Printers with Card Processing, Campus Solution and Transportation Portal systems which resulted in savings of time and money (~6mons);
  • Held negotiations with BART, Cubic and MTC defining requirements, synchronizing purchasing and test activities;
  • Monitor, analyze and resolve operational issues linked with payments, discount activations, and card quality;
  • Elaborate and monitor KPIs for discount program; form transportation strategy for students commute for short term-implementation and long-term partnership
  • Built the process and distributed the cards for 30K students in short terms providing flexible and scalable discount product;
  • Introduced paperless processes basing on Perceptive Content solution, reduce document processing time on 40%;
  • Built cross department relationships to achieve project goals, covered several knowledge areas (IT, Finance, Marketing, Compliance), applied fast troubleshooting and problem solving skills;
  • Optimized project costs, provided critical and constructive thinking to organize efficient automation of internal processes;
  • Described and communicated lessons learned, shared project knowledge on national thematic conferences and in Confidential .

Program Manager

Confidential

Responsibilities:

  • Implemented a unique omni-channel mobile payment solution on e-commerce market as PaaS and combination between banking account and digital wallet increasing conversion to payment rate by 18%
  • Owned portfolio of strategic projects (20+), performed resource planning, budgeting, risk management, etc. inside multitasking cross-matrix organization using Agile/SCRUM, Waterfall and SDLC methodologies.
  • Developed and implemented Integration and Digital Migration strategy with Payment Service Provider (10M+ e-wallets, $1B volume) to maximize short and long term revenue opportunities, increased customer number in 2 times, managed P&L
  • Introduced and developed multitier anti-fraud logic for payment solutions decreasing the loses and building trustful brand
  • Implemented P2P money transfer service gaining x2 transaction fee income, building cross-platform solution overseeing product elaboration, designing user experiences, handling project, performing A/B testing, analyzing conversion funnels.

Project Manager

Confidential

Responsibilities:

  • Optimized business process and IT solution architecture in card processing and fraud monitoring; inspiring the team on out-of-box thinking, administrating scoping, developing, CBA activities, project risks. Decreased project costs up to 40%.
  • Provided new refinance products and automated decision making process implementing full-stack solution basing on VisionPLUS, Probe SM, IBM WebSphere, Cache, HTML, Java, JS. Reduced overdue loan portfolio on 20%.
  • Increased service quality and reduced TTM by 10% elaborating KPIs and adopting project methodology for PMO
  • Owned portfolio of strategic and cross-functional projects (~15 projects with $5M budget). Implemented new products in mobile banking, cards, fraud prevention, decision making. Orchestrated project activities across 7+ cross-functional multicultural and virtual teams (up to 70 members) using MS Project, JIRA, Visio, Power Point; SCRUM, SDLC and Waterfall
  • Built QA team provided services for up to 5 projects simultaneously increasing internal competence, coaching newcomers

Business Analyst / Team Leader

Confidential

Responsibilities:

  • Elaborated BRDs, hold meetings, handled development and testing activities, prepared training materials and provided internal customer support to deliver process automation for risk, loans and compliance departments

Lead Risk Systems Analyst

Confidential

Responsibilities:

  • Launched new loan origination and redesigned automated risk based decision process for preowned cars market
  • Hands-on development of Full-Stack global solutions using C++, C#, ASP.NET, SQL, Java, JS, XML, HTML, CSS

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