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Solution Delivery Manger Resume

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Hoffman Estates, IL

SUMMARY:

  • I am a Certified Scrum Master and Senior SME in the area of SAP Order to Cash.
  • I have implemented and designed a wide variety of innovative solutions over the last 30 years. Having managed implementations and process change projects for several clients within the consumer products, general manufacturing and retail industries; I have built a proven record of successfully implementing solutions.
  • I have strong leadership abilities, technical skills, and business process skills.
  • Also, known for delivering no matter what obstacle I come across.
  • For the last 19 years, I have been providing SAP package configuration and process implementation guidance to many clients, including a recent Mobility and CRM project.

PROFESSIONAL EXPERIENCE:

Confidential, Hoffman Estates, IL

Solution Delivery Manger

Responsibilities:

  • Lead the pursuit of implementation services for assigned clients
  • Implementation scoping and estimating
  • Manage project issues/risks and client expectations and escalate as needed
  • Assist in pre - sales activities for implementation services
  • Assist in building best practices and benchmarks from completed projects
  • Understanding in Business processes and system architecture
  • Requesting appropriate resource skills required for the projects
  • Manage 5-7 client projects at any given time

Confidential, Naperville, IL

EBY I lead

Responsibilities:

  • Evaluates/documents/evolves current and defines future SAP OTC solutions.
  • Defined architectural and technology standards and helped define governance processes.
  • Made recommendations and provided solutions for the enterprise and operational business lines based on strategic business goals.
  • Developed and maintained a strategic vision for the delivery of projects based on key business drivers.
  • Produced models of business, information and technical architectures (Contextual, Conceptual, Logical and Physical.)
  • Developed, strategies and frameworks for the business.
  • Stayed abreast of new technologies and integrate into application architecture design when appropriate.
  • Provided advice and consultancy on IT strategy to the management team.
  • Conducted meetings, created and present professional grade deliverables such as solution architecture documents, solution/technical drawings, and presentations

Confidential, Atlanta GA

Senior Managing Consultant

Responsibilities:

  • Business Process Definition
  • Define Implementation Standards and Procedures for all SAP projects
  • Project Team Training
  • Project Organization
  • Project Strategies
  • Method Adoption Workshop (MAW)
  • Established Management Control Processes
  • Conducted Process Commonality Workshops
  • Defined standard project plans used by all teams.
  • Lead a program to educate new hire consultants in the areas of SD and MM
  • Order to Cash Configuration
  • Conducted "to-be" envisioning workshops.
  • Recommended strategies for business process, interfaces, data management, and global business process design.
  • Defined roles and responsibilities for project team members, site resources, and subject matter experts (SMEs).
  • Confirmed project scope - business process, reports, interfaces, conversions,
  • Identified key data elements.
  • Conducted prototyping design sessions with core project team and business owners.
  • Provided consistent communication of key project status, issues, and expectations.
  • Provided SAP SD,MM, LE process expertise.

Confidential

Responsibilities:

  • Developed and maintained work plans, schedules and priorities.
  • Conducted "to-be" envisioning workshops.
  • Recommended strategies.
  • Defined roles and responsibilities for project team members, site resources, and subject matter experts (SMEs).
  • Confirmed project scope - business process, reports, interfaces, conversions, enhancements, and forms.
  • Identified key data elements.
  • Conducted prototyping design sessions with core project team and business owners.
  • Provided consistent communication of key project status, issues, and expectations.
  • Provided SAP SD, MM, LE process expertise.

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