Solution Delivery Manger Resume
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Hoffman Estates, IL
SUMMARY:
- I am a Certified Scrum Master and Senior SME in the area of SAP Order to Cash.
- I have implemented and designed a wide variety of innovative solutions over the last 30 years. Having managed implementations and process change projects for several clients within the consumer products, general manufacturing and retail industries; I have built a proven record of successfully implementing solutions.
- I have strong leadership abilities, technical skills, and business process skills.
- Also, known for delivering no matter what obstacle I come across.
- For the last 19 years, I have been providing SAP package configuration and process implementation guidance to many clients, including a recent Mobility and CRM project.
PROFESSIONAL EXPERIENCE:
Confidential, Hoffman Estates, IL
Solution Delivery Manger
Responsibilities:
- Lead the pursuit of implementation services for assigned clients
- Implementation scoping and estimating
- Manage project issues/risks and client expectations and escalate as needed
- Assist in pre - sales activities for implementation services
- Assist in building best practices and benchmarks from completed projects
- Understanding in Business processes and system architecture
- Requesting appropriate resource skills required for the projects
- Manage 5-7 client projects at any given time
Confidential, Naperville, IL
EBY I lead
Responsibilities:
- Evaluates/documents/evolves current and defines future SAP OTC solutions.
- Defined architectural and technology standards and helped define governance processes.
- Made recommendations and provided solutions for the enterprise and operational business lines based on strategic business goals.
- Developed and maintained a strategic vision for the delivery of projects based on key business drivers.
- Produced models of business, information and technical architectures (Contextual, Conceptual, Logical and Physical.)
- Developed, strategies and frameworks for the business.
- Stayed abreast of new technologies and integrate into application architecture design when appropriate.
- Provided advice and consultancy on IT strategy to the management team.
- Conducted meetings, created and present professional grade deliverables such as solution architecture documents, solution/technical drawings, and presentations
Confidential, Atlanta GA
Senior Managing Consultant
Responsibilities:
- Business Process Definition
- Define Implementation Standards and Procedures for all SAP projects
- Project Team Training
- Project Organization
- Project Strategies
- Method Adoption Workshop (MAW)
- Established Management Control Processes
- Conducted Process Commonality Workshops
- Defined standard project plans used by all teams.
- Lead a program to educate new hire consultants in the areas of SD and MM
- Order to Cash Configuration
- Conducted "to-be" envisioning workshops.
- Recommended strategies for business process, interfaces, data management, and global business process design.
- Defined roles and responsibilities for project team members, site resources, and subject matter experts (SMEs).
- Confirmed project scope - business process, reports, interfaces, conversions,
- Identified key data elements.
- Conducted prototyping design sessions with core project team and business owners.
- Provided consistent communication of key project status, issues, and expectations.
- Provided SAP SD,MM, LE process expertise.
Confidential
Responsibilities:
- Developed and maintained work plans, schedules and priorities.
- Conducted "to-be" envisioning workshops.
- Recommended strategies.
- Defined roles and responsibilities for project team members, site resources, and subject matter experts (SMEs).
- Confirmed project scope - business process, reports, interfaces, conversions, enhancements, and forms.
- Identified key data elements.
- Conducted prototyping design sessions with core project team and business owners.
- Provided consistent communication of key project status, issues, and expectations.
- Provided SAP SD, MM, LE process expertise.