Objective

To secure a challenging position that will allow for growth opportunities as well as provide for career advancements.

Technical Summary

Certifications:

NORTEL PBX Installation & Maintenance, NORTEL PBX Familiarization, NORTEL Norstar Key systems Toshiba Straka DK 280, DK 16 & DK 8Key Systems
Telecommunications: NORTEL SL-1 XT, NT, ST, NORTEL option 11-81/CS1000M, Succession VoIP PBX, DMS switches.
systems. Also have experience with Norstar Voicemail ( Startalk , Call Pilot & ACD Symphony) . CISCO AVVID (Architecture for Voice, Video and Integrated Data)., Cisco IP Contact Center (IPCC) Express, NEC, Avaya & Rolm PBX systems.FCC General Radio Telephone Operator’s License

Hardware:

HP, Dell, Micron, IBM PC\'s / Compatible PC\'s / Laptop/Notebook
Computers / Docking Stations / IBM & DEC Terminals, SUN Workstations.
MODEMS, SERVERS - HP, Compaq & NOVELL (File / Mail / Application / Intranet / Internet / Modem/ Audio / Fax / Network Access / Print / Proxy / Remote Access / Telephony / Terminal / Video / Web /HP9000/HP6000/Capaq/DEC Alpha 2100/4100 servers) PRINTERS - HP & Lexmark (network & standalone laser), Scanners, IBM 3174 / 3274 controllers, IBM 3745 Front End Processor, IBM OS390/MVS, UNIX(AIX), LINUX,
HUBS, Cisco Routers - Catalyst 6500/7600 & Cisco 3800 Series routers, Cisco Switches - Catalyst 6500, 4500, 3560 & 2950, Cisco Aironet 1131G Wireless Access Point, Nortel & 3Com Routers, Nortel 7250Wireless router, CSU/DSU, Coax / Twisted Pair cable, Frame Relay ATM, ISDN, Multiplexers, Firewalls, Digital Subscriber Line Access Multiplexers at Central offices, Disributed Antenna Systems
Token Ring, Ethernet & Microwave / RF equipment, 3G/4G,T1/E1, T3/E3, DS3, ISDN, ATM, PPP, G.711, G,729, H323
Software:

MS Office, MS DOS, E-Mail, Lotus Notes, Software for Imaging, Active Directory, Microsoft Exchange , MS Exchange 5.5, PIX & Checkpoint firewall
PC\'s / Laptop computers & NORTEL ACD software ( Periphonics, Call Pilot & Symposium),
Meridian MAX & NORTEL Meridian voicemail.
Operating Systems: Windows XP/NT/2000/98/95 and Server 2003, NetWare & network security , Netview 6000 (IBM), VTAM,
Unix (AIX), HP Openview, Cisco Works, NORTEL Optivity, NORTEL Bay Networks
Site Manager, Command Post monitoring software, SNMP (Simple Network Management Protocol).

07/10-12/11 Confidential, VA

01/12-Present STS

Sr. Telecommunications Engineer / Project Manager PMO
Testing & Installing Voice & Data networks such as Cisco & Nortel 2100 PBX / VoIP system. Several years of experience with Remedy & other ticket systems. 
Wireless Technologies- Blackberry smart phones & other wireless products. Excellent customer service skills. Also working with Verizon, one of the vendors for the U. S. Army.
Coordinate all in house activities associated with project execution, including engineering, installation, testing and troubleshooting. Create and manage the project schedule. 
Privacy Act and HIPAA Operations Training

12/07-05/10 Confidential,MS Information Systems & Global Services

Sr. Communications System Design Engineer 
Experience with managing, engineering and installing Voice & Data networks – VTC, MPLS, BGP, EIGRP, WAN/LAN, Cisco Unified IP Phones ( Call Manager & Unity ) 7900 Series,Cisco & Nortel VPN, Cisco routers including Catalyst 6500/7600 & Cisco 3800 Series routers, Cisco Switches such as Catalyst 6500, 4500, 3560 & 2950, Nortel & Avaya PBX & VoIP systems. Several years of experience with Remedy & other ticket systems. 
Wireless Technologies- Blackberry Enterprise Server and deployment and support of BLACKBERRY smart phones other wireless products such as Nortel 7250 Wireless router, Excellent customer service skills. Also work with several vendors such as AT& T, Verizon, Sprint, sub contractors, Vendors etc.,Responsible for planning future Data & Voice systems, upgrading the network for US Army Corps of Engineers. Analyze, designing there wide and local area networks, point-to-point systems, secure systems, digital radio/communications technology and network architecture design.

09/07-12/07 Confidential, MS

Telecommunications Engineer
Responsible for installing, testing and repairing IBM 3174 / 3274, LAN / WAN, Frame Relay,(AT& T, Verizon) T1, 56KB, 64KB, TCP/IP, CSU/DSU, Modems, FDDI, Ethernet, IBM hubs, Cisco Aironet 1131G Wireless Access Point, Distributed Antenna System 
CISCO Routers and Catalyst 3000 / 5000 switches. Also support a Nortel Meridian 1 option 81c PBX switch including Meridian Mail, Call Pilot and Wireless networks.

10/05-07/07 Confidential,LA

Network Design Engineer
Responsible for Designing, Testing, Repairing & Installing Switches, Vmux 110 TDMoIP (VoIP), Adtran TSU 100 & 100e T1/Ft1 Data/Channel Service Unit, QoS, HUBS, Twisted Pair cable, Frame Relay ATM, ISDN, Multiplexers, MODEMS, SERVERS, LAN/WAN, T1/E1 & T3/E3. Nortel Meridian 1 option 81c & Succession VoIP CS1000M switches, Wireless networks, Meridian Mail, Call Pilot, Call Manager, Telecom Circuits, Optivity Telephony Manager (OTM) & Symposium & SATCOM.
Also configure, document, and maintain Telecom infrastructure, including CSU/DSUs, DACS, NET multiplexers, Cisco routers, and voice compression.
Engineer systems based upon customers needs to support Sales quotes.
Design of remote network management capabilities.
Assist in troubleshooting and support of Telecom Cellular Switches (Motorola EMX2500 and Ericsson).
Assist in troubleshooting and support of Satellite based links.
Assist in troubleshooting and support of IP data networks.
Interface with customer personnel to assess and correct equipment failures.
Provide after hours support for the Operations team and customer care. 
Satellite Communications supporting the Gulf of Mexico..

06/04-09/05 Confidential, TX
Nortel Engineer
Responsible for Planning, Design, Supervising, Installing, Testing, Repairing and support of Nortel Meridian 1 option 81c & Succession VoIP CS-2100 switches, Meridian Mail, Call Pilot, Call Manager, Telecom Circuits,Optivity Telephony Manager (OTM), Symposium, Nortel Passport 6000. Installed over 10,000+VoIP phones throught out American Airlines Corporate offices, supervising 15 employees . Also Installing & Supporting the largest VoIP network in the world. 
As an Pyramid employee work with vendors such as AT& T, Verizon and other Telecommunications Companies on this joint project.

04/03-05/04 SCB Confidential, TN

Network Engineer

Planning, Designing & Installation of a Nortel Meridian 1 option 81c PBX systems, also training users on Meridian Voice mail. 
Voice systems and equipment experience such as NORTEL Meridian 1 options 11- 81 & Secession VoIP PBX systems, Call Manager ,Call Pilot & Symposium ACD software, NORTEL Norstar Key systems, Toshiba Straka DK 280, 16 and 8 Key systems, NEC 2400 PBX system and Rolm PBX systems. Also, support Trading floor activities for this financial company.
Cisco Routing and Switching, Telecom Circuits (AT& T, Verizon) , HP Openview, Microsoft Windows NT/2000/XP.

11/01-07/02 Confidential,MS

Desktop Support Engineer 
Responsible for managing, troubleshooting & repair of Microcomputers (HP, Dell, Micron, IBM Compatible), Printers (network laser), Laptop/notebook Computers, Scanners, TCP/IP Network, 4.2 Software, MS-DOS 6.0 (on stand-alone computer), Windows 95/98/2000 (on stand alone computer), The common Operating Environment (COE) includes: Windows NT 4.0 & Windows 2000, Lotus Notes, MS 97, MS 2003 & current standards, MSOutlook, MS Exchange 5.5, PIX & Checkpoint firewall, Powerterm/ InfoConnect, FTP, TC/IP networking for DOS/Windows, Cisco Routers & Switches & Nortel option 61c PBX switch. CISCO AVVID (Architecture for Voice, Video and Integrated Data)., Cisco IP Contact Center (IPCC) Express, Avaya

Education:Associate degree in Electronics Technology