Product Owner Resume
San Ramon, CA
SUMMARY:
- 10 years of experience as a Sr. Business Analyst/Product Owner with solid experience of Business Requirements Gathering, Ensure quality Data collection, Data Analysis and manages complete processes in Banking and Finance Domains
- Expertise in writing Business Requirements Document (BRD), System requirements specifications (SRS), Functional requirements (FRD), Data Flows, Use Cases, creating screen mockups, and Training manuals
- Strong knowledge of SDLC, Kanban, Agile, RUP, Agile, Business Process Management (BPM), Project Management Life Cycle methodologies
- Experience in writing Test Cases, Test Scenarios, developing Test Plans and conducting User Acceptance Testing (UAT), SWOT analysis, GAP analysis
- Expert in interacting with Business Users to identify information needs and initiating process changes, gathering requirements and authoring UML - Use Cases, Use Case diagrams, Activity Diagrams, and Business Context Diagrams
TECHNICAL SKILLS:
Operating Systems: Windows NT, Windows 2000, MS-DOS, Windows 95/98/and Windows XP, Windows Vista and Windows 8
Languages: SQL, UML
Tracking Tool: JIRA, Quality Center
Software: MS Word, MS PowerPoint, MS Project, MS Excel, MS Access, MS Visio
Prototyping: MS Visio, Rational Rose, Snag-IT, iRise
Methodology: Agile Scrum, Kanban, RUP, BPM, Waterfall
PROFESSIONAL EXPERIENCE:
Product Owner
Confidential, San Ramon, CA
Responsibilities:
- Defined the product roadmap based on strategy and vision and managed prioritization and trade-offs among various cross functional teams
- Translated complex business ideas and processes and drive solutions discussions by working with architects, development leads and project managers
- Analysis of Business process to identify and document gaps and pain points to streamline existing processes
- Designed data flow diagrams and mockups
- Managed Risk by leading discussions and negotiating approvals with legal, compliance and privacy
- Managed third party integrations and vendor relationships
- Written complete and detail-oriented product requirements, specifications and user stories, ensuring clear communication to business, design, development and QA teams
- Managed weekly and monthly sprints as Product Owner in Agile environment using Jira
- Own and Drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery
- Gathered estimates on stories from development teams for velocity tracking and escalation of burn down concerns
- Documented UAT Test Scripts and coordinate UAT Testing
- Trained the End users and stakeholders to ensure Go-To Market transitions are flawless
- Encouraged constant improvement through facilitation of retrospective sessions
- Facilitated onsite JAD sessions to complete gap Analysis, requirement elicitation, use case creation and business process modeling
- Performed onsite Product Demos and created training documentation for end users for multiple business channels
- Perform benchmarking on implemented systems/enhancements
Business Systems Consultant
Confidential, San Francisco, CA/Charlotte, NC
Responsibilities:
- Worked with cross functional teams to define project scope
- Identified and documented gaps to streamline business processes
- Managed all aspects of the Quality Assurance
- Developed Test Cases, Test Strategies and Test Plans that will ensure comprehensive test coverage
- Streamlined Change Management process for Cross Functional Teams to support different releases
- Managed deployment and maintenance of automated testing scripts
- Facilitated user acceptance testing executed by end users in different locations
Business Analyst
Confidential, Pleasanton, CA
Responsibilities:
- Elicited Business Requirements from SMEs from cross functional teams
- Documented the AS-IS and TO-BE process flows, with GAP Analysis and Pain Points
- Partnered with Project Manager(s) to define project scopes, project scheduling and resources
- Collaborated with UX team for UI mock-ups as per the Business Strategy and Requirements
- Performed GAP Analysis between the current website with respect to all the new enhancements
- Conducted highly interactive JAD sessions with project’s stakeholders such as users, QA analysts, and project management team, identifying and resolving issues
- Developed the Test Scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications
- Supported Unit testing and User Acceptance Testing (UAT) and assisted in System Integration Testing (SIT)
Business Operations Analyst
Confidential, Pleasanton, CA
Responsibilities:
- Elicited Business Requirements from Marketing/Legal and Compliance
- Documented Functional Specifications for vendors
- Managed production issues with onshore and offshore teams
- Created and executed User Acceptance Testing (UAT)
Software Test Engineer
Confidential, Pleasanton, CA
Responsibilities:
- Created test cases based on business requirements and technical specifications
- Performed quality assurance testing for customer service and sales applications
- Managed defect reporting and resolution