Summary

• About 8 years of professional experience in IBM Mainframe environment, currently working as Project Manager.
• Around 3 years experience as Team lead in Infosys Technologies and actively involved in project management tasks like Planning & Prioratizing, Requirements change management, Estimation, Status Tracking, Risk assessment, Issue Tracking, Knowledge Management and Defect prevention activies.
• Involved in all stages of the Software Development Life Cycle (SDLC), Analysis, Design, Specification, coding, debugging, testing, deploying, documentation and maintenance.
• Good project management skills in managing small and medium size teams. Have good experience in estimating, planning, and execution of the project. Good at managing project Risks, Resources and Data.
• Successfully managed offshore resources and executed multiple projects using the Global Delivery Model.
• Excellent ability to interact/work with Clients, technical specialists and management professionals and can act as an effective resource with excellent communication skills.
• Member of the Client Facing Group (CFG), there by constantly interfacing with business partners/customer to gather information.
• Highly successful in developing synergistic relationships to bring projects to completion on time and within budget.
• Proficient in managing multiple priorities and projects within tight deadlines.
• Excellent understanding of Software Test Life Cycle (STLC) and Test Methodologies as well as different types of testing.
• Experienced in developing Test Cases, Test Scripts, and Test Reports.
• Extensively performed Functional testing, System testing, Black Box testing, Regression testing and Data driven testing.
• Expertise in usage of Quality Center for logging defects and tracking them to closure as part of Defect management.
• Performed Business Analyst role in couple of projects.
• Good experience in Application, Development and Maintenance of applications.
• Good exposure to CIS and CARD domains.
• Wide experience in COBOL, JCL, IMS/DB, VSAM, Easytrieve.
• Wide experience in tools like HOGAN, PASS, QMF, SPUFI, IBM utilities, Changeman, Fileaid, Quality Center, Clear Quest.
• Good exposure to DB2, Rexx.
• Good documentation skills; created documents like Technical Design documents, Project specification document, Conversion document, Unit Test Plan documents with defined quality standards.
• Evaluated numerous complex system problems and user requirements. Developed the ability to develop structured and modular solutions. Built program specifications, requirements analysis and internal design to meet rigorous client standards.

Technical Skills

Operating systems : IBM Z/OS
Tools & Utilities : HOGAN, PASS, ELIPSE, IDCAMS, DFSORT, IEBGENER, IDCAMS, SPUFI, ISPF/PDF
Changeman, Fileaid
Programming Languages : COBOL, Easytrieve, JCL, SQL
Database : DB2, VSAM, IMS/DB
Others : MS Project Plan for project planning, MS Excel for matrices and reporting, MS powerpoint for presentations, MS Word for documentations, MS Visio for system diagram, VBA scripts

Education/Training/Certification

• Master of Computer Application
• Bachelors degree in Electronics
• Certified in US banking competencyfrom FTC.
• Certified in DB2 fundamentals from Brainbench.
• Certified in COBOL basics from Brainbench.
• Certified in Project Management from Infosys.
• Winner of Inter DC Domain Level Quiz organized by Infosys.

Experience:

• Currently working as Project Manager in Confidential, from March 2008 till date (Currently at Charlotte NC USA).
• Worked as Technical Analyst in Confidential, from Dec 2002 to Feb 2008.

Professional Experience:

Project: Customer Information System (CIS) Mar 2009 to –Current

Organisation: Confidential,
Client: Confidential,
Client Location: Charlotte NC USA
Job Location: Charlotte NC USA
Position: Project Manager

Environment: IBM Z/OS.

Wachovia\'s Customer Information System (CIS), initially implemented in 1979, evolved in response to the corporation\'s need to know more about a customer\'s total relationship.

CIS is comprised of two major subsystems –

• Customer Subsystem
• Account Subsystem

Customer Subsystem - The Customer provides the capability to relate a customer to all owned accounts by consolidating customer information across the service areas. This process takes three forms. First, users opening accounts online via the ASAP system pool the CIS customer record(s) to which the new account record should be linked. Second, customer data can be extracted from the databases and compared for matches. Third, the users may combine customer records online when they have identified that multiple customer records exist for the same customer.

Account Subsystem - The Account Subsystem provides the means for accessing the detailed information about accounts. Batch and online interfaces between CIS and the application systems feed new account and maintenance transactions to CIS. For some types of maintenance such as account tax id and address, CIS is the point of origination and sends maintenance to the application.

Technical Skills used:

Environment : IBM Mainframe Z/OS
Languages/Database : COBOL, Easytrieve, JCL, VSAM, IMS/DB, DB2
Tools : ISPF/PDF, Changeman, SPUFI, QMF
Others : MS Project Plan for project planning, MS Excel for matrices and reporting, MS Word for documentations, MS powerpoint for presentations, MS Visio for system diagram

Responsibilities:

• Coordinate the work with offshore team and successfully manage offshore resources.
• Business requirements gathering and analysis
• Handle development/maintenance request independantly
• Overall responsible for deliverables
• Involving in most of the calls with business for requirement gathering.
• Reviewing all the artifacts before delivering
• Planning & Prioratizing, Requirements change management, Estimation, Status Tracking, Risk assessment, Issue Tracking
• Status updates to clients every week
• Process improvements to provide add on values to the customer
• Defect Prevention activities including Root Cause Analysis
• Team Building activities
• Involved in Business Analysis, Technical Design documents, Creating unit test plan, Coding, executing unit test plan, UAT and installing the change requests on a monthly basis.

Project: Confidential,Mar 2008 to –Mar 2009

Organisation: Confidential,
Client: Confidential,
Client Location: Charlotte NC USA
Job Location: Mysore Karnataka India
Position: Technology Lead

Environment: IBM Z/OS.

ACH is a secure payment transfer system that connects all participating financial institutions. It acts like a central clearing facility for all electronic fund transfer (EFT) that occur nationwide, representing as a crucial link in the banking system.

ACH network is responsible for allowing services like online bill payment, direct deposits and direct debiting and is faster and cost effective alternate to paper cheque processing. ACH network is highly reliable and efficient nationwide batch-oriented electronic fund transfer system which provides interbank clearing of electronic payment for the participating financial institutions.

Financial institutions either transmit or receive ACH entries through ACH operator. This brings in the advantage of easy and speed fund transfer at affordable cost.

Technical Skills used:

Environment : IBM Mainframe Z/OS
Languages/Database : COBOL, Easytrieve, JCL, VSAM, IMS/DB, DB2
Tools : ISPF/PDF, Changeman, SPUFI, QMF
Others : MS Project Plan for project planning, MS Excel for matrices and reporting, MS Word for documentations, MS powerpoint for presentations, MS Visio for system diagram

Responsibilities:

• Business requirements gathering and analysis
• Handle development/maintenance request independantly
• Overall responsible for deliverables
• Reviewing all the artifacts before delivering
• Planning & Prioratizing, Requirements change management, Estimation, Status Tracking, Risk assessment, Issue Tracking
• Process improvements to provide add on values to the customer
• Defect Prevention activities including Root Cause Analysis
• Team Building activities

Project: Debit Card System (DCS) Dec 2002 to Feb 2008

Organisation: Confidential,
Client: Confidential,
Client Location: Charlotte NC USA
Job Location: Charlotte NC USA
Position: Technical Analyst

Environment: IBM Z/OS.

The primary purpose of Debit Card System (DCS) - Bank of America is to issue and maintain bank’s debit card. This
involves - Issuing and reissuing of debit cards, Special card setup process, Hot Card maintenance Authorized debit
card account maintenance, Personalized limit maintenance, Affinity Debit Card setup and maintenance.

This system has several interfaces in order to process card requests originating from different system, to load all the data into a common repository and to send data to another system in order to generate documents few of which will be sent to customers.

This system has highly integrated design so that change in any of the elements in the system causes changes to several other elements. It is designed such a way for more user-friendly to end users. Hence, it required lot of analysis before any modification. Moreover we have changes every month to this system and we have monthly install for those changes, which makes quite challenging to maintain and enhance the system to meet client’s high expectations.

Technical Skills used:

Environment : IBM Mainframe Z/OS
Languages/Database : COBOL, Easytrieve, JCL, VSAM, IMS/DB, DB2
Tools : HOGAN, PASS, ELIPSE, Fileaid, SPUFI, QMF
Others : MS Project Plan for project planning, MS Excel for matrices and reporting, MS Word for documentations, MS powerpoint for presentations, MS Visio for system diagram

Responsibilities:

• Performed Business Analyst role.
• Coordinate the work with offshore team and successfully manage offshore resources.
• Involved in business requirement gathering, analysis, feasibility research and Technical Requirement Specifications (SRS) document preparation.
• Delivering artifacts across different SDLC phases Analysis, Design, Specification, coding, debugging, testing, deploying, documentation and maintenance.
• Involved in preparing Implementation plan for moving loads to production.
• Planning & Prioratizing, Requirements change management, Estimation, Status Tracking, Risk assessment, Issue Tracking
• Status updates to clients every week and frequent client interactions
• Suggested improvements to meet client’s zero defect in SIT phase
• Defect Prevention activities including root cause analysis
• KM and Team Building activities
• Defining different power roles like Knowledge Management Anchor, Configuration Management Anchor, Defect Prevention Anchors etc.,