PROFESSIONAL SUMMARY:

• A goal - oriented IT professional with over 12.5 years of experience in Business Process Solution, Software Development, Automation architecture.
• I have expertise working on Agile (SAFe 4.0), Managing Dev and QA teams using various Project management principles.
• I have extensively worked on Business as well as System Automation work flow designing and have been hands on in RPA tools and techniques primarily in Confidential.
• I have over 8 Years at Customer facing roles in USA, gained extensive work experience in Application IT Process Architecture
• Experience in leading global and cross-functional teams, steering project- portfolio- management efforts, and guiding innovation, conducting negotiations, managing multi-million-dollar portfolios.
• Serving as advisor on IT Process automation/ RPA, cost-benefit analysis, return on investment calculation, metrics and measurements, project management and technical writing, prioritizing requirements based on mission critical needs
• Develop Business Architecture using requirements such as scope, processes, alternatives, and risks
• Involved in the discovery phase to identify the right automation candidates
• Create the Solution design documents (SDD) and slice and dice per Customer’s Agile framework,
• Analyze client’s business requirements and processes through documents analysis, interviews, workshops and workflow analysis
• Catered client as the Automation process architect while working closely with the process owners and the technical leads to deliver process automation solutions
• Responsible for implementing automation solutions to improve operations by developing roadmap for automation, reviewing business cases, analyzing as-is processes, developed end-to-end automation solutions using industry leading automation tools
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met
• Facilitate client workshops, document business requirements and develop them into a business case for Automation
• Confirmed the Proof of Concept for the project by developing and executing automation plan which answered outstanding management questions
• Participate in development of new offerings and innovation in the automation space as there is shift towards robotics tools
• Experienced working in various comprehensive SDLC- Waterfall, Agile as Scrum Master and Project Manager
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management
• Excellent People Management skills and experience of leading client personnel including members from other IT vendors
• Facilitating teams in finding ways to improve their productivity, team cohesion and to be on a path to continuous improvement keeping teams focused and delivering success in rapidly evolving and dynamic environments
• Organizing associates by Recruiting, Training, Monitoring, Assigning and Reviewing Tasks
• Experience in requirement gathering, Estimation/Guesstimation/Relative Sizing, Risk Analysis, Planning and Scheduling, Defect tracking, MI Reporting on daily or weekly Process status, and Change Control procedures
• Sharp analytical, interpersonal, communications and problem-solving skills coupled with Business and Technical Domain Knowledge

TECHNICAL SKILLS:

RPA Tool: Confidential (Accredited - AD01), UIPath (Accreditation ongoing)

Management / Monitoring Tools: Rally, MTM, ALM 11.00, Microsoft Project 2010, Office2010, Share Point, SVN etc.

Automation Tool: SOAP UI, UFT

Operating Systems: Windows 95/98/2000/2003/ XP/7/10

PROFESSIONAL EXPERIENCE:

Confidential, Portsmouth, NH

Lead Solution Architect/ Project Manager

Responsibilities:

• Playing a pivotal role in providing the architectural solution of process automation through Life Cycle Orientation of RPA/RDA implementation using Confidential as a primary RPA tool
• Provide consultancy in Robotic service orchestration (RSO) to enable customer for a smooth RPA implementation
• Creating Solutions Definition Document (SDD) to guide the development process effectively
• Establishing the definition of done for RPA work items, Roadmap creation and execution through the stages the end to end Process Management - Define, Design, Develop, Test and Deploy
• Validate and refine the existing automated process in alignment with the agile framework
• Developed, Deployed, Running and Maintaining 8 bots within the customer defined SLA as of June 2018
• Operating effectively within multi geographical model for smooth RPA delivery
• Responsible to lead 10+ people including RPA Developers, RPA Support, Tech leads/architect, Process Designers
• Review the solution design with Global IT team to get Information Security and Data Privacy approval
• Working with the global infrastructure team to set up the environment of bots and get required access for production & staging environment
• Generating/providing daily and time-bound MI reports to verify the process integrity and report to concerned admin and SLT

Confidential, Burlington, NC

Process Analyst and Architect/ Project Manager

Responsibilities:

• Perform in-depth analysis in carrying different analysis techniques such as GAP, AS-IS, TO-BE Process and Impact analysis
• Translate stakeholder requirements into different tangible deliverables such as functional specifications, features, user stories, workflow/ process diagrams, data flow/ data model diagrams
• Deployed 6 mid to small size Processes in production using 4 bots with shared and scheduled run time operations as of 12/1/2017
• Helped the product owner to create Feature and User stories per process level and slice and dice into subpage/sub process level
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications
• Facilitate refinement sessions of the Features and User stories with developers and Product Owners
• Facilitate daily scrum, sprint planning and sprint retrospectives meetings
• Attending transition planning meeting, conduct skill gap analysis against aligned resources
• Determine training requirements based on gap analysis and developing training plans
• Ensuring daily and weekly Quality metrics and reports using defined parameters
• Trained Developers, Business owner in Confidential to make them comfortable in the tool
• Helped customer to save 2 FTE cost by deploying bots, with appx $120K per annum cost reductions

Confidential, Hartford, CT

Project Manager - Agile/ Process SME

Responsibilities:

• Establishing process automation for the back-office Buffer Zone process support via LTI’s Confidential using Inputs for Life Cycle Orientation of RPA/RDA implementation
• Creating Process Definition Document (PDD), helping the architect in creating Solution Design Document (SDD), Roadmap creation through the stages like Process Management, Define, Design, Develop, mentoring Developers at offshore
• Gather requirements for business definition and facilitate Joint Application Design sessions with stakeholders to refine functional requirement
• Established the Scrum process from the beginning by creating industry equivalent standards and criteria, policies and procedures in conjunction with customer expectations based on Scaled Agile Framework (SAFe 4.0)
• Developing Automation regression strategies, work flow design for end to end RQI system using UFT
• Back Fill Scrum Master of other teams as when needed, maintaining back logs, running stand up and refinement meeting, working with Product Owners to create future items including back logs and portfolio items, participating agile ceremonies like Demo and PI planning and collaboration during team break out
• Responsible for conducting test of software components by coordinating with Product Owners, Business Analysts, Scrum Master and Neighbors
• Ensuring daily and weekly Quality metrics and reports using defined parameters from HP ALM

Confidential

Onsite Project Manager/Business Architect

Responsibilities:

• Responsible for providing work effort estimation as input for project schedule and planning, Regular collaboration with offshore Team Members and Program Managers for daily and scheduled Deliverables, Planning and Estimation, Issue resolution, Resource Loading
• Involved in reverse engineering, Document design, analyze design, learn about design by example, design and execute quantitative tests, discover design principles by understanding the design attributes producing its functions
• Conducting Requirement analysis with SME, Business, Development Team, various teams and other important stakeholders
• Coordinating scheduled walk through of Test Plan, Strategy, Scenario and Cases

Confidential

Developer/Tester

Responsibilities:

• Coding for a primary module in coolgen/Advantage Gen, Unit Testing and Test Data creation
• Create and execute cases for unit, smoke and partial System Testing

Confidential, Hoboken, NJ

Team Lead, Domain SME

Responsibilities:

• Drove execution and status reporting for the various phases
• Managed and monitored defect reports and worked with developers and other project team members to verify resolution
• Used tools & methodologies independently with limited direction
• Developed, implemented and monitored UAT cases
• Tracked results of tests specific to e-business users

Confidential

System Analyst/ Onshore Lead, Hoboken, NJ

Responsibilities:

• Requirement analysis, Creation of a Requirement Handbook targeting the changes to be incorporated for this project, Coordination with various stakeholders of multiple applications for review and sign off the requirement handbook
• Trained and coached business users to help define UAT plans and requirements
• Test Plan and case creation, Execution and Test Data creation using, Defect Logging, Triaging and Managing Defect life cycle in HP TOOL (Test Task Pro), Test Data creation for in house and UAT testing activities and Test Execution support in upper environment, Web Service testing for various integration points predominantly using backend generated XML and using SoapUI
• Coordinated testing for large distributed systems including, Unit, System, Smoke, Performance, and Integration.
• Led team meetings for business, technical, and testing groups.
• Identified test resources: data regions, servers, personnel, software, and tools and defined exit/entrance criteria