SUMMARY:

• Over 14 years of engineering and Global IT Program Management, Business Management Professional with extensive experience in managing projects from concept to launch in various industries such as cellular telecommunication, retail, pharmaceutical and distribution.
• Proven successful records on managing Product /Services deliveries.
• A skilled collaborator who can resolve complex situations, deliver solutions that enhance partner relationships.
• Demonstrated excellence people and project management skills, including the ability to lead multiple simultaneous projects.
• High energy and self - motivated professional, work under pressure and adhere to strict deadlines.

COMPUTER SKILLS:

Operating Systems/Programming Languages: UNIX, DOS, Windows XP/2000/Vista/7; C/C++

Software/Enterprise Applications: Microsoft Office Suite (Word, Excel, Power Point, Project, Outlook), SAP, Google Apps, Gmail, Visio.

Change Management: JIRA, Remedy. Service NOW

Project management Tool: Primavera, Clarity, MS Project.

Project management Methodology: Waterfalls, Agile SCRUM

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential, Buffalo Grove, Illinois

Responsibilities:

• Develop & maintain project charter, project plans, risk assessment matrix. Organize and facilitate effective meetings. Identify and delegate action items, follow-up/track action items to resolution, update project plans & deliverables.
• Drive day-to-day Core Team activities to meet project milestones and keep functions on track. Generate analyses of timeline, resource, and budget information that facilitate scenario planning, contingency planning, risk assessment and decision-making.
• Manage project financial and resource management budget.

Infrastructure & Operations Manager

Confidential, Lake Forest, Illinois

Responsibilities:

• Provided operational management, strategic direction and responsible for projects development and implementation.
• Partner with Sr. Leadership across IT organization, Business and Security team to develop fiscal roadmap. Manage IT system performance to support Confidential 's strategy & minimize the risk of business impact.
• Provided Executive briefings to directors and VPs. Developed and presented project scorecards
• Performed annual performance reviews, provide inputs to enhance PMO process to maintain quality standard.
• Managed both BUILD and RUN teams. Responsible for all servers build and decommission to support app development teams. Reviewed and provided input to project charters, project plans and resource plans. Drove team to deliver servers within SLA.
• Participated and provided system health check support during Code Red /Escalated condition. Drive various vendors such as HP, EMC, Microsoft to identify the root cause analysis & identify subsequent preventative actions and mitigate future risk
• Managed storage and SAN database migration projects

Senior Program Manager

Confidential, Lincolnshire, Illinois

Responsibilities:

• Led successfully the DEV3/DEV 4 infrastructure build out and deployed Web-Apps projects, which enhanced the end-to-end set up of all ESB components and the eRx workflow.
• Successfully led the Lab orchestration from Lab space requirement, obtaining permission, electrical Power installation, equipment installation, wiring diagram to bring system up and functional.
• Led successfully the enterprise wide MQ migration/upgrade that impacted multiple systems, applications such as OPV/RxIT/eCommerce. Led the migrating OPV servers off legacy IBM 595s to IBM795s.
• Drove Well Health Database server migration from virtual host to Physical cluster for both UAT, Production environments to meet increasing demand. Lead strategic planning for Storage, Back-up plans to support business expansion.
• Vendor’s management experience includes managing third party (Greenway and Orion) development teams to develop applications for EMR (Electronic Medical Records) management. Budget 500K
• Managed HealthCloud (EMR App) Disaster Recovery project. Led the cross-functional architecture, Security and Network team to design a DR environment to ensure data integrity and minimum disruption in any application failure in a primary datacenter. Developed Executive Summary to describe solutions, potential deployment timeline, milestones, resources and labors.

Confidential

Responsibilities:

• Provided management, strategic direction and responsible for the project development, budget and schedule.
• Established goals, negotiates project commitments and develops project plans.
• Led the deployment of all Core Rx IT applications by working with operations, Executive Management, Build teams and Rx IT QA.
• Drove issues uncovered during the Pilot phase of the Software Development Life Cycle to closure.
• Created deployment plans which detail the roll out activities. Provide direction and process guidance for all internal and external groups involved in release conversions.

Confidential, Schaumburg, Illinois

Senior Program Manager

Responsibilities:

• Delivered a functional tracking system 2 months ahead of schedule by clearly defining requirements, creating a solid project plan and driving execution.
• Led the global cross-functional team to deploy the tracking system to six factories across the globe. Set up guidelines and operational procedures to improve consistency and drive Six Sigma quality.
• Reduced the quantity of lost Prototypes 20% by creating accountability across development engineering team, hence reducing the risk of proprietary leakage.
• Reduced the cost of hardware development 30% per product, equivalent to $30-40M saving yearly by implementing efficient resource allocation, eliminating waste and reusing concept.
• Realized additional savings by implementing this successful tracking system across multiple divisions. In charge of database servers upgrading and storage planning for expansion.
• Helped drive the manufacturing cost reduction program. Generated cost saving of 17%.

Senior Program Manager

Confidential, Libertyville, Illinois

Responsibilities:

• Reduced the product delivery cycle 15% by reviewing delivery schedules from matrix organization and consolidating to produce an achievable schedule.
• Managed multiple GSM products on time by utilizing extensive scheduling experience with Primavera and MS Project tools.
• Managed deliverables according to the Confidential Gates process. Presented project status, issues, risk mitigation plans to business stakeholders and senior leadership team.

System Test Program Manager

Confidential, Libertyville, Illinois

Responsibilities:

• Created End-to-End comprehensive test plans and schedules to ensure product quality. Managed in house signaling tests and MMI tests in US as well as IOT driving / performance test in Europe (UK, France, Italy).
• Reduced the back end testing cycle 25% by introducing early front end testing concept, driving feature development teams for test coverage and ensuring feature integrity prior to production build.

GSM System Test Manager

Confidential, Libertyville, Illinois

Responsibilities:

• Achieved a 25% reduction of testing cost by leading the development of an in house GSM testing lab. Negotiated contract with operator to provide network usage and set up cost structure.
• Enhanced system test coverage and reduced escaping defects to field.
• Reduced test cycle 40% by development of automation signaling test.
• Received multiple awards for best System Test Manager. Build a strong cohesive test team through mentoring, coaching and motivating.