SUMMARY:

• Highly qualified mainframe programmer / analyst with over 20 years of experience in the design, development, maintenance and support of online and batch systems on mainframe platforms - COBOL, VSAM, JCL, TSO/ISPF, Xpeditor, EZtrieve, Endevor, CA-7, TWS, ALC. Extensive experience in installations, conversions, development of large in-house systems, cycle support, vendor software packages and applications for Mainframe, QA testing/problem resolution, and technical documentation.

PROFESSIONAL EXPERIENCE:

Confidential - Plano, TX

Information Analyst

• Worked on the CWF Team as part of the initial transition project to HP, and continued ongoing support of the CWF system, including cycle support, change requests/system modifications, release installs, and DRA setup and drills.
• Worked on the Transitions team, responsible for the consolidation of large MVS-based Medicare systems from remote data centers around the United States into a single EDC facility. Insured secure transmission of data, implementation of new host environments, coordination with third party software vendor/support, and Medicare application business units around the country.
• Performed implementation activities through extensive work with transitions and release installs that required detailed implementation tasks.
• Created and updated TWS(Tivoli) batch schedules for test/production/adhoc jobs and cycles, monitoring/releasing cycle schedules, and maintaining system requirements for job streams and workstation/resource dependencies.
• Responsible for ongoing 24/7 problem resolution and support for batch cycles during the implementation phases which required monitoring/turning cycles, ABEND resolution, restarts, and coordination with RACF, Endevor, and TWS scheduling systems.
• Maintained run books/issue logs to track recurring issues and help with troubleshooting.
• Worked on trouble shooting system issues, including cycles/job abend resolution as well as installation issues and testing resolutions.
• Performed regular and emergency fixes to resolve defects caused by a variety of things, including data and system modifications.
• Worked with a variety of mainframe utility tools such as File-Manager, Waapdsut(ALC), IDCMS, and SyncSort.

Confidential - Plano, TX

Information Analyst

• Production development and maintenance of the EDS MCS Release Team Project.
• Created work product review packets as p art of the overall process within change management to help avoid rework by conducting technical and project reviews and receiving approval for implementation.
• Provided system/project task information to management and mandated government groups as warranted throughout each project.
• Worked on many cohesive teams to produce quality results in a timely manner, while learning from each other and using each individual's strengths to complete each task efficiently.
• Extensive work with VSAM, JCL, TSO/ISPF, SDSF, Endevor, and other mainframe utilities.

Confidential - Dallas, TX

Senior Analyst

• Production development and maintenance of a large scale batch MVS Cobol Property & Casualty Insurance system.
• Provided work progress status reports as part of management requirements and to help with team communication.
• Extensive work with VSAM, JCL, TSO/ISPF, SDSF, and other mainframe utilities.

Confidential - Addison, TX

Technical Team Lead

• Technical Lead for team responsible for multiple datacenter workload transitions, including project scheduling tasks, conference calls, unit test/production simulation/production cutover technical tasks, and turnover to the Production Support Team. This included setting up, running, and monitoring each workload’s cycle, fixing abends, troubleshooting online issues, TIVOLI scheduling/updates, and change management through ENDEVOR.
• Lead, organized, and verified tasks related to all Part A Interfaces, including setting up NDM connectivity, conducting initial tests, verifying valid workload interfaces, and reviewing successful interfaces with third party entities (such as GHI, CWF, etc.).
• Technical Lead for the first HIGLAS workload transition which included review of the HIGLAS job flow/scheduling, additional jobs and interfaces, as well as working with IBM on the successful transmission of HIGLAS files (inbound and outbound).
• Worked with other Technical Leads on the database moves, including identifying primary vs. ancillary data, creating and running JCL copy, restore, and validate data moves during Unit Test, Production Simulation, and Production Cutovers.
• Extensive experience with VSAM, JCL (including PROCS, overrides, and symbolic), TSO/ISPF, SDSF, CICS, ENDEVOR, and TIVOLI.
• Worked on improvements to the CROSSWALK Process to ease ID crossover during transitions (i.e. Operator Control File); Worked on improvements to the SWEEPS process to ensure transmission of all report files.
• Working knowledge of creating PLOGS in INFOMAN during transitions for assistance on various issues.
• Conducted Technical interviews for potential candidates for the transition team.
• Created requirements documents and test plans for various projects.

Confidential - Plano, TX

Systems Engineer/Information Analyst

• Blue Shield of California Account (RTMS) - Legacy Mainframe programming primarily in Cobol, ALC, & CICS with strong skillset in JCL, TSO/ISPF, CA-7/11, Champ, and other mainframe utilities.
• Project organization using GSMS Methodology and Tools for Customer Request documentation.
• Assistant Instructor for International “Phase II” Systems Programming Class.
• Supported mainframe, MVS Operating system, and Abend resolution.
• Worked with systems methodologies, SLC and CMMI, to maintain quality project deliverables in a timely and efficient manner.
• Created user requirements and high level design from user testing/acceptance to production implementation.
• Created detailed technical designs for each requirement on various projects.
• Updated tech specs as the design changed or requirements were modified.
• EDS Accounts include Texas Title XIX, Voice and Data Communications, Internal Billing, Health Benefits, and PPPS (Payroll and Pension Production Support).

Business Analyst

• Bank of America Account - Working on carrier invoice analysis and reconciliation for many vendors such as SBC, AT&T, Verizon, and Qwest.
• Created m ultiple unit test designs to cover every scenario, including both positive & negative conditions.
• EDS Legal Affairs - Responsible for the Annual Code of Business Conduct Certification Project (changes to the Code, design, Policies, and enhancements). Provided Information Technology support to EDS Legal Affairs group nationwide and globally, including technical troubleshooting, equipment reconciliation, and miscellaneous issues.

Confidential - Carrollton, TX

Account Manager

• Managed accounts Receivable / Payable and Invoicing / Weekly ADP Payroll.
• Designed and developed the School database system in ACT.
• Managed employees responsible for order verification, collections, and artwork approval.
• Advanced MS Word / Excel / Outlook skills.
• Supported the entire setup process of this start-up company.
• Developed business growth plan, staffing, and organizational structure.