Operations Project Manager Resume
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Coppell, TX
SUMMARY:
A proven dedicated, dependable and confident PMP Certified Project Manager with more than 20+ years of combined experience in Project and Program Management. Significant success consistently demonstrated while leading domestic and international projects. Currently seeking an opportunity to utilize these skills and experience for the overall success of an organization.
CORE AREAS OF EXPERTISE:
- IT Project Management
- Personnel Management
- Training / Instruction
- Communications
- Customer Service
- Business Strategy
- System Maintenance
- Staffing / Scheduling
- Needs Assessment
- Workflow Analysis
- Change Management
- Process Development
- Risk Assessment
- Application Development
- Lean Production Systems
- Process Improvement
- Presales Support
- Team Leadership
CAREER EXPERIENCE:
Confidential
Operations Project Manager, Coppell, TX
Responsibilities:
- Coordinated with Confidential to provide end to end solutions from initiating quotes to delivering the final services solution in a timely manner and within specified margins as directed by Confidential .
- Established working relationships with tower owners, including Crown Castle, SBA, ATC and landlords to perform various types of greenfield tower builds, tower modifications and expansions supporting wireless network provider’s expansion needs.
- Delivered projects on time, on budget utilizing internal tower crews and general contractors.
- Responsible for managing projects utilizing the Project Management Plan which includes Scope, Time, Cost, Quality, Resource, Communications, Risk, Procurement and Stakeholder Management.
- Actively managed deployment utilizing a 23,000 Sq. Ft warehouse, was responsible for shipping, receiving and inventory control for projects within my responsibility.
- Utilized lessons learned from previous experience and current challenges to ensure project success and customer satisfaction.
- Utilized Project Management tools provided by Confidential to maintain, track and deliver key milestones to ensure project success and reporting requirements as determined by service providers and Confidential .
Confidential
Project Manager, Plano, TX
Responsibilities:
- Supervised and contributed to over 80 CDMA Core Network Modernization and Confidential Core projects in the Confidential Wireless Network. Which included migrations from older technologies to newer technologies
- Administrated schedules and budgets, attaining all goals and objectives with ($10+M) revenue and 12% under budget.
- Assessed project requirements and performed risk assessments, identified and resolved inefficiencies improving overall results.
- Coordinated with the Project Sponsor and key Stakeholders internally and externally to develop the Project Charter.
- Leveraged external contacts / relationships to streamline supply chain processes and to address internal Human Resources challenges.
- Streamlined processes and achieved reduced costs and time reductions in order to ensure adherence with assigned goals pertaining to spending and schedule adherence.
- Collaborated with customers to optimize delivery processes in order to ensure the successful integration of new products within assigned timelines.
- Utilized multiple automated systems to track billing and cash flow.
- Performed project close - out inspections and made corrective recommendations; ensured recommendations were complete before authorizing official close-out processes
Confidential
Project Manager, Plano, TX
Responsibilities:
- Implemented CDMA Core & Access upgrades for Confidential & Confidential Affiliates that provided cell phone service for a major Cruise line.
- Migrated the access sites from one Switch to Confidential with only scheduled disruptions in service (no unscheduled).
- Coordinated with multiple parties to implement the migrations while ships were in dock to avoid disruption to travelers.
- Initiated and completed a Billing and Charging Systems in three lab locations across in the Confidential Applications testing and acceptance leading to new customers.
- Developed the Project Management Plan via coordination with Subject Matter Experts on new technology deployment, including staffing plans and budget requirements.
- Led a meeting with Confidential -Mobile and aided in the creation of a timeline and the identification of key deliverables to ensure project efficacy.
- Assessed customer changes and deployment issues and modified project plans and scopes.
- Successfully processed change orders with no disruption in stated objective attainment to ensure all projects were completed on time attaining all goals and objectives ($20+M) and 10% under budget.
Confidential
Project Manager, Plano, TX
Responsibilities:
- Coordinated with the internal project team and created the Project Management Plan; deployed 2 new switches and 8 Confidential ’s for new CDMA EVDO Networks in Texas, Louisiana, Alabama, Mississippi and Georgia.
- Coordinated with the customer to generate project plans and schedules.
- Developed and implemented migrations for assigned markets and used that success as a template for other projects, leading to project delivery of ($20+M) revenue and 30% under budget and on schedule
Confidential
Project Manager, Richardson, TX
Responsibilities:
- Actively facilitated daily internal and external meetings to ensure the projects deliverables were on track.
- Administrated schedules and budgets, attaining all goals and objectives with ($500M) revenue and 15% under budget.
- Encouraged team work and knowledge sharing between internal and external key project Stakeholders to achieve key project objectives.
- Maintained MS Project Plan to ensure current and upcoming deliverables were being tracked to ensure project delivery on time.
- Generated and presented project status reports including cost and schedule performance on a bi-weekly basis to the Project Sponsor and key internal Stakeholders.