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Program Manager Resume

Houston, TX


  • Innovative, performance - driven, and multifaceted professional with extensive experience in program and project management, as well as business development.
  • Results driven professional with proven record in strategizing, managing, and accomplishing multiple projects simultaneously in alignment with company goals.
  • Expert at developing programs for numerous clients to drive company profitability, and coordinating with all levels of professionals.
  • Adept at leading high-caliber teams of employees in securing profitable outcomes.
  • Recognized for ability to thrive within fast-paced environments and drive optimum results.


  • Program/Project Management
  • Enterprise Architecture
  • Strategic Planning
  • Dynamics 365
  • Business/Technical Analysis
  • Hardware/Software Integration
  • Customer Relations/Advocate
  • Change Management
  • Server Implementation


Confidential, Houston, TX

Program Manager

Confidential, Houston, TX

Pre-Sales Solution Architect

Confidential, Houston, TX

Network Engineer


  • Administered multiple assigned account programs for Fortune 100 enterprise clients overseeing integration projects, from end to end, providing value add for projects that ranged from $5,000,000 to $35,000,000
  • Engaged with Order Management, Materials, Engineering, and Manufacturing Operations teams to guarantee clients supply chain and factory, functionality, performance and readiness
  • Efficiently produced ERP hardware technical design recommendations annually in the neighborhood of $50,000,000 year-over-year
  • Collaboratively worked with B2B sales and partners to build client relationships world-wide, resulting in HP winning ERP sales in Commercial, Industrial, and Governmental sectors
  • Exemplified skills in formulating JD Edwards ERP solutions, with focus on technical architecture, high availability, scalability and disaster recovery capability consulting for geographically dispersed global small and mid-range clients
  • Routinely monitored and analyzed metrics to significantly improve team performance and schedules
  • Gained sound understanding of customer’s architecture, layouts, definitions, server, network, data storage technologies and requirements from single server to rack clusters resulting in consistent delivery of clients data center level orders
  • Took charge of communicating and driving customer orders, as well as organizing inventory, resources and schedules with multiple partners, vendors, and internal/external organizations to produce high quality solutions
  • Offered saleable integration services and order structure recommendations to meet clients’ identified requirements
  • Client Advocate elicited business and technical objectives, modifications, gaps, and pain-points to ensure building effective solution designs that resulted in more than 10 years of winning competitive sales
  • Addressed and implemented change management, risk mitigation, logistics, status reports while managing application, data architecture, and intangibles variances
  • Utilized conflict resolution skills to resolve scope, schedule, and cost issues to produce on-time client projects
  • Drove paramount efforts in reducing clients integration cost and resources by up to 30% producing customized integrated solutions meeting clients scope and budget guidelines
  • Liaised between customers and HP supply chain, responsible for overseeing projects, processes and orders from single server to multi-rack converged infrastructure turnkey data center solutions with exact specifications
  • Managed cross-functional teams focusing on development, proof of concept, implementation and delivery
  • Partnered with account management, sales teams and channel partners, providing customer recommendations for server integration, customization and configuration capabilities of the supply chain and factory
  • Formulated scalable ERP technical solution designs focusing on high-availability and disaster recovery for geographically dispersed small and mid-range enterprise clients and/or sales teams
  • Led multi-tier scalable JD Edwards ERP solution designs for s mall & mid-r ange B2B customers, amalgamating clients’ application/data architecture and intangible variances to provide high performance solutions
  • Trained junior team members on ERP pre-sales solution designs, processes, and techniques
  • Rendered assistance to HP/Oracle sales teams by providing ERP designs and options as well, as bills of material, Visio drawings and presentations for JD Edwards clients, thus resulting in right-sized saleable solutions
  • Validated SAP quotes and production orders for systematic correctness and guarantee on-time deliveries, resulting in servers delivered in 3 days or less while racked solutions where delivered in 15 days or less
  • Organized change management, risk mitigation, logistics, and status reports
  • Held accountability for assessing and tracking metrics to optimize team performance results
  • Exhibited efforts in validating supply chain orders, resources, reporting, shipping and delivery
  • Collaborated with cross-functional teams on process development, proof of concept, and implementation to deliver solutions in scope and on time
  • Rendered onsite laboratory administration and support for ERP Pre-Sales Team

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