SUMMARY:

• Confidential, results driven operations experience in all phases of domestic and international EPC, I&C, Process Control, SCADA, and e - Commerce project management and engineering procedures.
• Seasoned skills in researching, refining and implementing multi-million dollar programs, while maintaining powerful and influential relationships with senior management, culturally diverse professional project teams, customers and vendors.
• Extensive P&L management and an exceptional eye for detail while maintaining focus on big picture.
• Strong communicator, negotiator, and team builder.
• Resourceful problem solver with a sense of urgency in all endeavors.
• Demonstrated ability to eliminate waste, improve operations, cut costs, mitigate losses, and drive dollars to the bottom line.

PROFESSIONAL & CAREER EXPERIENCE:

VP of PROJECT MANAGEMENT

Confidential, Pasadena, CA

Responsibilities:

• Executive Management and oversight of the company’s operations and project management group.
• Development of financial forecasts, P/L projections, and staffing plans.
• Overseeing the contracts, accounting, payroll, marketing, and business development departments.
• Strategic and tactical planning for the direction of the company with the CEO and COO.
• Currently managing multiple projects with budgets ranging from $50,000,000 to $12,000,000,000, Managing and directing the architectural group, vendors, subcontractors, and all engineering disciplines on execution and implementation of the company’s projects throughout the world.

PMO Director

Confidential, Irvine, CA

Responsibilities:

• Founded the company and managed all aspects of its operations.
• Performed business development, marketing, client retention, and business expansion.
• Managed total P&L and supervised day to day operations of the PMO.
• Negotiated contracts and developed C-level relationships.

MANAGER OF PROFESSIONAL SERVICES

Confidential, Irvine, CA

Responsibilities:

• Managed a department consisting of Client Partners, Project Managers, Application Support Specialists, Systems Engineers, and Web Site Developers. I was responsible for managing professional services, transactional revenue, the department budget, projects’ profit margins, software quality, and client relationships. Generated revenue forecasts and staffing requirements reports. Developed project management procedures and implemented project financial control and tracking system. Trained client partners and project managers, and developed estimating and pricing tools. Turned around legacy projects and delivered a 100% satisfied client base. Supported sales and Proposal efforts. Conducted salary and performance reviews. Developed career plans for staff.
• Increased e.Venue product adoption rate 370%.
• Increased professional services revenue (project services and consulting fees) 270%.
• Increased transactional revenue (ticket sales fees) 400%.
• Increased project profit margins 38%.
• Increased staff utilization 32%, realization 28%.
• Implemented processes and tools resulting in efficiency increase of 35%.
• Conducted project review meetings with each project manager.
• Performed scope and budget control on all company projects.
• Estimated and proposed change orders on projects.
• Trained staff on MS Project and advanced project control techniques.
• Developed and delivered Power Point presentations.
• Implemented marketing initiatives to increase qualified traffic to e.Venue web sites.

DIRECTOR OF PROFESSIONAL SERVICES

Confidential, Universal City, CA

Responsibilities:

• Worked with clients executives in resolving project implementation issues.
• Conducted project review meetings with each project manager.
• Performed scope and budget control on all company projects.
• Estimated and proposed change orders on projects.
• Trained staff on MS Project and Project Central.
• Developed Power Point presentations.
• Implemented time and expense reporting and tracking system.
• Developed resource planning and project estimating tools and procedures.

PRINCIPAL, E-COMMERCE PROJECT MANAGER

Confidential, Costa Mesa, CA

Responsibilities:

• Worked with clients’ executives in defining e-Commerce marketing strategy.
• Worked with clients’ technical executives on specifying and selecting software products for fee-based transactions over the Internet and packaging services to be offered on their web site.
• Secured significant follow-on project business by conducting effective client relationship management.
• Participated in strategic planning for company’s e-Commerce business unit.
• Developed project management procedures and methodologies for the e-Commerce practice unit.
• Managed multiple third-party companies’ efforts and integrated them into the overall solution offering to the client.
• Worked on recruiting e-Commerce professionals into the practice unit.

SENIOR CONSULTANT, E-COMMERCE PROJECT MANAGER

Confidential, Costa Mesa, CA

Responsibilities:

• E-Commerce business strategy consulting, project management with total P&L responsibility, internet application and technology assessment, recruiting, developing partnerships with technology firms
• Managed a high-profile e-Commerce project with a tight time-to-market deadline.
• Worked with clients’ executives in defining e-Commerce marketing strategy.
• Worked with clients’ technical executives on specifying and selecting software products for fee-based transactions over the Internet and packaging services to be offered on their web site.
• Managed web architects, production leads, and Java developers working on N-Tier architecture projects
• Developed statements of work, project plans, and requirements analysis documents
• Performed resource management, organized teams, motivated team members and produced deliverables for clients.

VP OF PROJECT MANAGEMENT

Confidential, Los Angeles, CA

Responsibilities:

• Total P&L responsibility for the projects assigned to Project Directors and Project Managers. Management and administration of project management group personnel, career planning, training, performance evaluations, client negotiations, sales support, statements of work, pricing, resource allocation, and liaison with the creative and technical departments.
• Developed and implemented project management procedures and methodology.
• Coached and trained project managers in their soft skills to help control clients and project budgets.
• Worked with the VP of Operations on organizing operations and forecasting revenue.
• Oversaw implementation of two high profile and sensitive projects.

MANAGER, TECHNICAL SERVICES / OPERATIONS MANAGER

Confidential, Los Alamitos, CA

Responsibilities:

• Total P&L responsibility for the Operations Department, timely and on budget implementation of all projects, hardware and software design engineering, installation, and service. Staffing analysis, recruiting, planning, financial analysis and control, scheduling, cash flow management.
• Increased profit margins on projects from below 20% to nearly 40%.
• Eliminated morale problems and created an effective team of professionals.
• Managed old problem projects to successful completion.
• Developed a satisfied client base.
• Increased level of technical expertise and competence for the department.
• Developed and instituted procedures for estimating projects and generating proposals.

PROJECT MANAGER

Confidential, Marina del Rey, CA

Responsibilities:

• Timely and on budget implementation of all projects, hardware and software design engineering, installation, and service.
• Staffing analysis, recruiting, planning, financial analysis and control, scheduling, cash flow management.
• Managed multiple multi-million dollar projects across the US with competing priorities, staffing requirements, and engineering resources.
• Total authority for staff hiring and development decisions.