Technical Program Manager Resume

SUMMARY:

Technical Program manager with 16+ years of experience in IT industry. Have 15 years of experience in engineering with hands - on experience in development and maintenance of Java, C and C++ applications. Have extensive experience in deployment of software in on premise datacenters and have knowledge of cloud technologies. I’m PMP and CSM certified professional. Expert in Agile Scrum, Kanban, Waterfall and Service management (ITIL) methodologies. Have 10+ years of experience in leading global cross-functional teams.

TECHNICAL SKILLS:

Project Management Tools: Jira, Confluence, Microsoft Project, Microsoft office, Tableau, HPSM, Service Now, HP Business Service Management, SharePoint, ITSM Reporting

Languages/Application Development: Java, C, C++, SOA, web services - Soap/Restful, SOAPUI, MVC frameworks- Struts2 and spring, Shell scripts.

Databases: SQL server, DB2, Oracle 11g

Operating systems: HP-Unix, Linux, Sun Solaris, AIX, SGI-IRIX, Windows 10.

Tools: HP performance manager, BMC Middleware management, ITG, DCrum, Dynatrace, Autopilot, Jenkins, Ant, Eclipse, Microsoft Office, Adobe Frame Maker, CVS, SVN, Silk Test, Rational Purify, Teamcity, Git

PROFESSIONAL EXPERIENCE:

Confidential

Technical Program Manager

Responsibilities:

Liaison with Customer, product management and third-party compliance test teams in various geographic locations to ensure requirements are being met, and testing is of good quality, adequate coverage and tracking to deadlines.
Manage global cross functional teams across US, Europe and India.
Convert business objectives into engineering deliverables and help engineering create milestones and commit to deliverables.
Manage vendor development and QA team.
Create, communicate and manage schedules, risks and mitigation strategies to C level executives.
Setup and lead project delivery using customized Agile Scrum and Kanban methodology to deliver world class product within scope and with good quality.
Lead Triage meetings.

Environment: /Tools: .Net, C#, Windows 10, Teamcity, IIS, SQL server 2016, Jira, Confluence, Git, SVN, Windows server 2016, RabbitMQ, Restful webservices, SSL, Microsoft office tools, Microsoft Project

Confidential

Technical Program Manager

Responsibilities:

Work closely with Business, Customers, Engineering teams, operations team and Product management.
Drive Agile-Scrum projects.
Lead several security related projects.
Lead a program to improve the overall quality of the product. Identified several projects as an outcome of the program and secured $8 million dollars funding for the top 5 projects. Lead projects to successful completion which thereby reduced transactions error rate by 21%.
Report status to Business management, VPs and SVPs.
Identify and Lead tasks which improves team’s efficiency by 20% thereby saving costs.
Handle incident management, problem management, service request and Change request management. Make sure incidents are closed within SLAs.
Handle releases and deployments of software in Datacenters.

Environment: /Tools: Splunk, Kibana, ServiceNow, Jira, Jenkins, HPSM, ITSM Reporting, HP Business Service Management, HP performance manager, BMC Middleware management, ITG, IBM Integration system console, DCrum, DynaTrace, AntHillPro, Autopilot, Tableau Software, Java, DB2, IBM MQ, Unix, SOA, web services -Soap/Restful, SOAPUI, Eclipse, SVN, SharePoint

Confidential

Technical Lead

Responsibilities:

Lead a team of 7 members.
Involved in design, development, and testing of several features for a Java web-based application - EB outreach application.
Involved in requirements gathering, design, development, and testing of several features in Medicaid managed care application.

Environment: /Tools: Java, HTML, CSS, JavaScript, AJAX, JSP, XML, Struts 2 framework, Spring framework, SQL, Oracle 11g, Sybase ECMap, Edifecs and Sybase compliancy checker, Ant, Jenkins, Tomcat, Eclipse, Maven, SVN, Jira, Shell scripts, HP-UX

Confidential

Project Lead/Senior Software Engineer

Responsibilities:

Lead a team of 10 members.
Designed, developed, and unit tested various features in Telecom-Wireless(GPRS/3G) and Telecom- OSS in C, C++ and Java on Sun Solaris and AIX environments and used Oracle-10g.

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