SUMMARY:

• 7 years of Project Management and Scrum Master experience in the Scrum/Agile environment.
• Facilitated the daily scrum meetings, spring planning, sprint review, and sprint retrospective.
• Scrum Master of 6 Teams that included the App Designer, Product Owner, Developers, and Quality Assurance Analysts
• Work with clients to define Key Performance Indicators (KPI’s) and meaningful metrics to report project health (e.g., burn down, velocity, broken build and quality index.)
• Write, review, and approve statements of work.
• Have a deep understanding of project costs and be proactive in ensuring positive financial outcomes across platform and experience engagements.
• Host project training for onboarding or client needs.
• Make recommendations to technical and program leadership to improve product, process or technology.
• Partner with senior members on new business development efforts to identify and secure additional business opportunities.
• Participate in midyear and annual review process by preparing and discussing team member appraisals with the Solutions Delivery director.
• Managed over five scrum teams offshore in India and the Czech Republic.
• Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology.
• Reported progress to all stakeholders through Sprint Burn - Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Wrote User Stories based on the requirements gathered from all the stake holders.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
• Gathered user functional requirements based on meetings with the business and developers to create functional user stories in Team Foundation Server (TFS) for the quality assurance analyst to test.
• Prioritized the backlog and rank User Stories based on business objectives and needs.
• Operated in 3 week sprints with flexibility on length based on immediate functionality concerns.
• Ensured application availability and d Confidential integrity through preventative maintenance and upgrades.
• Strong experience in the development and documentation of business and user requirements in the form of use case specifications, functional and non-functional requirements, creation of business requirements document, and system requirement specifications (SRS) and related models including requirements management and traceability.
• Development of Information Architecture (IA), storyboarding, wire framing, and creating prototypes using Photoshop and PowerPoint.
• Experienced with 11.5 and 12.02 versions of HP ALM premier edition.
• Customized and configured ALM and the workflow at the project level.
• Experienced in creating reports with the integration of Business Object with Scorecard.
• Over 4 years of experience in SQL 2008,2010, & 2014.
• Over 4 years of experience in software quality control in website, mobile devices, online and core banking.

SKILL:

Testing Tools: SOAP UI, HP ALM, HP Quality Center, Microsoft Manager (MTM), Team Foundation Server 2010 and 2012 (TFS), iPhone, iPad, Android mobile devices, Android Tablets, Browser Stack, Jira, Daptiv, and Perfecto Mobile.

Operating Systems: IOS, Windows

Software: Microsoft Office, Microsoft Dynamics CRM, Visio, Jira, Confluence, and Sharepoint

Methodologies: Agile (Scrum) and Waterfall

WORK HISTORY:

Confidential, Kansas City, MO

Solutions Delivery Manager/Project Manager

Responsibilities:

• Work with clients to define KPIs and meaningful metrics to report project health (e.g., burn down, velocity, broken build and quality index.)
• Write, review, and approve statements of work.
• Have a deep understanding of project costs and be proactive in ensuring positive financial outcomes across platform and experience engagements.
• Host project training for onboarding or client needs.
• Make recommendations to technical and program leadership to improve product, process or technology.
• Assess conflicting requirements, business demands, and technical challenges; communicate risks/rewards to stakeholders, and negotiate a best path forward to keep projects on track and clients happy.
• Hold retrospectives, compiles and communicates key milestones, and processes “lessons learned.”
• Ensure discipline leads are engaged on projects and ensuring best practices and procedures are followed.
• Provide status communications and release reports to program and business teams.
• Participate in midyear and annual review process by preparing and discussing team member appraisals with the Solutions Delivery director.
• Create, maintain and conduct training/coaching (particularly for new employees.)

Confidential, Overland Park, KS

Agile Project Manager /Scrum Master

Responsibilities:

• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives
• Met goal of addressing and resolving issues within 24 hours
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress

Confidential, Topeka, KS

Project Manager

Responsibilities:

• Review Program Scope Objectives
• Participate in product backlog grooming
• Create master test plans
• Identify test estimates and resource needs for UAT
• Review estimate/resource needs/ schedule with project manager/owner and adjust accordingly
• Create and distribute the QA Status/Progress report
• Provide test metrics to TCoP Lead for continuous process improvements
• Obtains sign off on the master test plan from Team and Stakeholders
• Identify tester training needs for the QA team
• Request access for test management tools
• Verify the release plan has the correct QA tasks as outlined in the testing schedule
• Provide defect process training to project team members
• Facilitate UAT planning as outlined in the master test plan
• Create final test report summary
• Provide input for production readiness decisions
• Participate in the Implementation Plan review
• Provide on-going metrics and status reports to stakeholders
• Participate in retrospective ceremonies
• Responsible for overall team quality in product
• Participate in risk analysis and mitigation planning
• Works with Tools lead to identify and prioritize test cases for test automation

Confidential, Kansas City, MO

Project Manager /Administrator

Responsibilities:

• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Taught the team to create clear and concise epics/stories
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
• Facilitated Scrum of Scrum for offshore teams in India.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%

Confidential, Lake Forest, IL

Sr. Lead Agile Program Manager/Scrum Master

Responsibilities:

• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans and discuss meeting deadlines and standards.
• Interfaced with business users to prepare and update business process requirements. (BPR) and software system requirements (SSR).
• Created test cases and test scripts.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Conducted several business process re-engineering dialogues (AI IS/TO BE) with SME’s to in corporate current legacy portal functionality into the new platform architecture.
• Wrote requirements to integrate content management system to the Health Assessment.
• Wrote requirements for the mobile version of the Health Assessment
• Created business process management flow that documented how the branching and integrated functionality of the Health Assessment site would work for the platform.
• Tested all scoring and recommendations and scoring for the health recommendations
• Tested the mobile functionality of the Health Assessment using Android, iPhone, and Window devices.
• Worked with the Application Designer to ensure the UI displayed the stakeholder’s vision for the product.
• Participated in UAT Testing with the business to ensure functionality of the product (based on the assigned user story) were consistent with the expectations of the business before the user stories were closed.

Confidential, Kansas City, MO

Agile Project Manager - Consultant

Responsibilities:

• Coached and trained employees on the Agile Software Development Life Cycle (SDLC) to implement changes in code and development execution.
• Created testing guidelines and procedures for the Quality Assurance department.
• Mentored and supervised 8 eight quality assurance analysts over five different projects.
• Led test case Peer Reviews for the test coordinator, business analyst, and quality assurance analysts.
• Trained associates on processes and using the Visual Studio 2012 testing suite.
• Contributed in regular status meetings to state any defect, impediments, and risks.
• Developed, updated, and trained testers on writing test scripts for applications.
• Used Team Foundation Server (TFS) 2012 (Web and Desktop Application): Microsoft Test Manager (MTM) 2012, and Daptiv

Confidential, Lenexa, KS

Project Manager/Scrum Master

Responsibilities:

• Coached and trained employees on the Agile Software Development Life Cycle (SDLC) to implement changes in code and development execution.
• Coached and mentored agile team members and provided constructive performance feedback.
• Defined project scope and objectives through internal project management methodologies.
• Facilitated the daily scrum meetings, spring planning, sprint review, and sprint retrospective.
• Established effective communication for the department with consistency across development teams and executives. Presentations, recommendations and updates were provided regularly to the Director’s office.
• Scrum Master of 6 Teams that included the application designer, product owner, developers, and quality assurance analysts.
• Utilized the Leankit Kanban board to track all User Stories through the Software Development and Testing Life Cycle.
• Worked with stakeholder’s / product owners to prioritize the requirements for sprint.
• Encouraging the team to come up with reusable elements and use the best practices.

Quality Assurance Analyst

Confidential

Responsibilities:

• Experienced in Performance and Load Testing.
• Tested FIS Systematics productions for wire transfers, cash management, bill payment, Internet/Mobile, Remote Deposit Capture, and Transfers.
• Created the QA Test environments for Unit, Smoke, and Regression Testing.
• Ran automated testing in MTM using the Lab Environment during regression testing.
• Ran automated User Interface (UI) testing using Visual Basic 2010.
• Procured QA software tools, developed QA procedures and established quality assurance methodologies/standards in order to clarify the quality objectives of the organization.
• Performed back end testing which included integration testing and d Confidential validation.
• Designed and executed test cases using Visual Studio 2010’s Microsoft Test Management (MTM).
• Preformed testing on Confidential and Wire Origination for Cash Management Clients for Mobile and Online Banking Customers.
• Executed testing using Android and IOS devices.
• Created, managed, organized and directed all Quality Assurance (QA) activities for type and production documentation programs (mobile and internet banking only).
• Played a key role in the creation of a proficient and efficient system for ensuring proper quality assurance testing.
• Assisted other departments to create compliance information packages on the mobile and online banking system.
• Developed, updated, and trained others on writing test scripts for applications.
• Assisted in automated regression, smoke, and unit testing for the mobile banking and online banking products.
• Supervised and guided the quality department to establish quality standards as per company and business objectives.
• Directed employees to ensure highest standard of quality so that the organization meets both internal and external requirements - Ensured that all quality standards are met by all departments, by explaining the importance of maintaining quality standards

Project Manager/Implementation Coordinator

Confidential

Responsibilities:

• Converted non- Confidential customers over to Confidential Software
• Trained cash management customers on the Confidential and Wire Transfer modules
• Provided the Confidential and Wire transfer mapping to programmer to programmatically convert Confidential & Wires to AS400 platform.
• Provided expertise on subjects like software development, project management, graphic designing, as per the requirement.
• Performed several duties of testing, designing, creating, updating and modifying the computer applications as may be the requirement.
• Performed tests of the developed software to judge the quality, utility, time effectiveness, cost effectiveness and compliance of the software with the project requirements.
• Resolved software issues, inefficiencies, malfunctioning on time to ensure uninterrupted work performance.