We provide IT Staff Augmentation Services!

Program Manager Resume

3.00/5 (Submit Your Rating)

Warminster, PA

SUMMARY:

  • An electrical engineer with over 12 years of management experience in the telecommunications/cable TV industry.
  • Experience with taking products from initial customer quote, through assembly, quality, test, system test, and support.
  • Project management experience that includes: scheduling, budgeting, status reports, road maps, and cost to complete analysis.
  • Experienced leader of cross functional geographically distributed concurrent product teams.
  • Motivated by opportunities to learn and overcome challenges.

EXPERTISE:

Management and Leadership: Design - Build-Production Management, QA Test and Certification, Project Plans & Documentation, Engineering Cost Estimates, Cross-Functional Team Supervision.

Certification and Parametric Testing: Created WIFI and MOCA test labs, and obtained industry certifications for settop products.

Quality Control: Aerospace Engineering Manufacturing Test and Assembly, Lab and Personnel Safety, ISO9000/TL9000 Implementation and Audit, and Agile project management.

Technical Tools: SAP, Bugzilla, Clarify, Jira, Excel, Power Point, Test Central, Visual Basic, Project.

ADDITIONAL KNOWLEDGE/SKILL AREAS:

  • Project Management
  • Manufacturing Processes
  • Critical Issue Resolution
  • Cost Analysis & Budgeting
  • Quality Control Standards
  • Planning & Improvement
  • Team Building & Leadership
  • Training & Development
  • Employee Mentoring

PROFESSIONAL EXPERIENCE:

Confidential, Warminster, PA

Program Manager

Responsibilities:

  • Create and manage project plans, with a focus on maintaining project timelines, managing budgets, mitigating tasks, and managing organizational change concerns.
  • Design communication plans which ensure that the right information is communicated the relevant stakeholders.
  • Gathering and analyzing requirements from internal and external sources.

Confidential, Horsham, PA

Senior Engineering Manager

Responsibilities:

  • Designed and implemented automation solutions to regression testing, reducing department staff intervention time by 90% and reduced test time by 60% in multiple test areas.
  • Developed processes and procedures to meet the department’s goal of achieving TL9000 compliance. Improved quality and reduced cycle time by 10% through the use of metrics.
  • Managed multiple projects and adjusted schedules, priorities, and resources to accommodate a customer oriented fast paced environment. Responsible for 12 test areas and an average of 10 projects simultaneously.
  • Established priorities for staff, which consisted of 10 engineers as direct reports, and 5 indirect resources in Taiwan.
  • Provided quarterly performance management evaluations for 10 direct reports. Managed relationships with contractors, interns, new hires, and handled staff reductions. Worked with legal teams on obtaining H1 visas for team members.
  • Interpreted hardware and software technical specifications, and developed test plans and test strategies to verify product performance.
  • Certification pass rate of 99%, eliminating cost of retest cycles at external cert houses.
  • Coordinated product test cycles, software releases, and bug fixes with development teams in India, Taiwan, and Russia. Moved regression testing.
  • Recruited new talent through intern programs, and mentored 3 recently graduated engineers.

Test Engineer

Confidential, Newtown, PA

Responsibilities:

  • Duties included scheduling, budgeting, status reports, road maps, and cost to complete analysis.
  • Responsible for all aspects of product line from initial customer quote, through assembly, quality, test, system test, and shipment.
  • Directed dual assembly and test departments in a union organized environment.
  • Provided customers with technical data, problem solving, and on site testing and evaluation of systems.

We'd love your feedback!