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Program Manager Resume

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Executive Summary:

Information System executive with over 16 years of exceptional experience in implementations, upgrades, business process optimization / transformation, acquisitions, development and operation support with PeopleSoft/Oracle HCM and Finance modules. As HRIS IT executive, provided IT strategy, governance, transformation, & portfolio management programs. Offers thought leadership & industry experience, empowering companies to achieve measurable business benefits from value-centric technology initiatives.

Notable Competencies:

  • Strategic and Tactical Planning and Execution
  • P & L Management and Budgeting
  • Strategic Enterprise Resources Systems (PeopleSoft)
  • HR IT Strategy and Roadmap Ownership
  • Business Process Refinement / Transformation
  • Portfolio, Program and Project Management
  • Effective Team Building & Leadership
  • Service Level Agreements & Vendor Management

Education:
Masters of Business Administration, Management Information Systems & Finance
Bachelors of Business Administration, Management Information Systems, Marketing & Finance

Key Achievements:

  • Member of Oracle Customer Advisory Board. Assisted Oracle Fusion Development Team in requirement and design phase from customer and partners perspective
  • Designed and created PeopleSoft Conversion Engine Tool. This reusable conversion tool was used by PeopleSoft numerous clients for express conversion Purposes
  • Presented numerous presentations on Oracle regional and national conferences on PeopleSoft
  • Design and Developed Data Migration Tool for Ford Motor Company. This tool using DB-Links can migrate all foundation table values from Source Database to 16 global databases with their unique configuration requirements
  • Six Sigma - Trained along with extensive courses on operational excellence
  • Implemented and integrated Change Management process on ERP implementation methodologies and project plans.
  • Recipient of "Most Valuable Consultant" award for providing exceptional leadership
  • Played critical role in two largest and most complex PeopleSoft Implementations (Albertson and Kaiser Permanente);
  • Conducted 100+ presentations ranging from C-level briefings
  • Assisted clients with transforming IT strategy to align with business imperatives. Prioritization of IT initiatives with respect to business imperatives resulted in establishing centralize Shared Service Centers

Career Progression

Confidential, (Rosslyn, VA) || February 2009 - Present
Senior Program Manager HRIS, INC.
Provide business practice leadership of HR technologies that support HR goals, development and support of employee, manager and HR self-service tools, operational ownership of HR system (PeopleSoft). Responsibilities included strategic, annual planning and project management of technologies and processes to support business and HR objectives, management and development of corporate staff and HR information management initiatives.

  • Interfaced and collaborated with HR leadership and IT providers on standardization of PeopleSoft HRIS processes
  • Created strategic and tactical Roadmap/Activities for HRIS projects
  • Participated in the development of BAE Shared Service transition team, project planning and led team on design of portal, contact center and knowledge base tools
  • Responsible for PeopleSoft Upgrade to Release 9.1 project. Created and managed $ 3.2 million PeopleSoft upgrade/transformation project.
  • Collaborated with IT and business users community to reduce 60% percent of customizations during upgrade
  • Closely work with IT Service provider (EIT) and external vendors for project planning and deliverables; and to ensure that projects are completed within BAE Systems LCM (Life Cycle Management) framework
  • Member of steering committee and advisory team for several projects within BAE Systems
  • Managed the project budgets, vendor contracting and service level agreements with service provider
  • Mentor and coach other project managers/analysts within HRIS Group for their project deliverables

Confidential, (plantation, FL) || August 2007 - February 2009
Senior Program Manager (Director), Global Business IT Americas Region
Accountable for strategic planning, management, project management office, project execution, production support and development projects for the Human Resource and Payroll group. Recognized for achieving outstanding results in North American HR Operations..Developed and implemented strategic technology solutions. Managed annual budget of € 13.2 million Euros. Directed several multi-million dollar concurrent projects. Notable accomplishments include:

  • Command talented cross-functional teams charged with supporting 3 companies in a centralized share service center, delivering HRIS and PeopleSoft Enterprise Resource Management support to client base;
  • Responsible for both build and run cost for all projects under North America HR Operations;
  • Responsible for Integrating Payroll processes followed by outsourcing it to ADP Payroll;
  • Establish centralized service call center for Payroll processes using PeopleSoft HR HelpDesk solution
  • Created and aligned North American HR/Payroll roadmap with Global HR Payroll groups;
  • Responsible for business continuing plan and risk management for HR Operations IT Process;
  • Responsible for creating service level agreements between business partners and third party vendors;
  • Created business cases for numerous projects for executive management;
  • Managed and outsource numerous technology processes to Malaysia, Prague and Scottsdale data center;
  • Implemented European Prince 2 methodology in North Americas projects

Confidential, (Chicago, IL) || August 2001 - August 2007
National Director, ERP Practice
Responsible for the "ERP Practice" specifically focusing on Human Capital Management Information System solution. Build the consulting practice along with ERP consulting methodologies with deliverable templates. Also, responsible for business development, recruitment/staff development and knowledge management.

  • Supported initiative for national leadership for ERP practice growth from 4 FTEs to 37 FTEs within two years;
  • Provided subject matter expertise on complex and large PeopleSoft engagements;
  • Manage PeopleSoft large conversion efforts for one of the significant PeopleSoft implementation project. Responsible for 36 conversion team members (28 onshore and 8 offshore). Responsible for analysis and conversion of 4 mainframe legacy applications (Genesys, Tesseract, GEAC and PeopleSoft 7) to PeopleSoft HRMS 8.8 (HCM/EPM)
  • For Sarbanes-Oxley, assisted Corporate Accounting in identifying significant business process controls within PeopleSoft, evaluating design and operating effectiveness of controls and developed remediation procedures.
  • Conducted and supervised numerous Fit/Gap sessions for business requirement purposes
  • Converted and outsource PeopleSoft Payroll Data to ADP for Tyco
  • Managed conversion team for one of the largest PeopleSoft implementation project. Responsible for analysis and conversion of legacy databases to PeopleSoft HRMS 8.8 (Payroll, Benefits, Human Resources - the HCM project is for 350,000 active employees)
  • Played numerous role in PeopleSoft deployment; developer, report
  • Led a team of Directors and Senior Managers to develop "Competency Model" for staff development.
  • Partial list of clients served: Confidential

Confidential, (chicago, il) || january 1998 - august 2001
Senior Lead Consultant
Served as part of Midwest "PeopleSoft Technical / Functional consulting" team. Focus was to provide technical and functional PeopleSoft technical and functional services for clients during implementations and upgrades. Also, engaged in development of PeopleSoft express methodology, recruitment/staff development and knowledge management.

  • Acted as a national "Subject Matter Resource" on PeopleSoft Functional and Technical issues.
  • Technical project lead for PeopleSoft implementation at Sidley & Austin. Responsible for data conversion and reports teams.
  • For US Federal Government; Created and customized Online Federal Payroll/HR/Base Benefits process. Created SQR processes for Payroll/HR/Base Benefits. Created Interfaces and Reports for Payroll/HR/Base Benefits.
  • For Blue Cross Blue Shield developed Functional, Technical, Data Mapping specs and wrote SQR\'s for internal and external interfaces. Created Security Classes, Operator Profiles. Utilized PS Data Management Tools for data migration and conversion purposes
  • For AT & T/SBC: lead the team for Union Access System (Release 4.0 & 6.0 - HR/Base Benefit/Payroll) Responsible for Upgrade Process. Team leader for Union accesses system. The system involved creating views for existing panels and tables. Parallel testing of payroll inbound/outbound interfaces
  • Partial list of clients served: Confidential

Confidential, (chicago, il) || January 1997 - January 1998
Consultant - Specialist in Migration from Legacy System Group
Served as part of Midwest Strategic Consulting Practice focusing on Migration from Legacy Environments to ERP Solution or web enabled architecture. Focus was to provide core assurance services for audit clients. Also, engaged in business development, recruitment/staff development and knowledge management.

  • Acted as a national "Subject Matter Resource" on risk advisory related engagements. Tracked and interpreted standards by PCAOB, IIA, and ISACA to provide updated and authoritative guidance to personnel for engagements.
  • Conversion Team Lead for Eckerd Inc. Responsible for Data Mapping and Conversion for Peoplesoft HRMS implementation.
  • Assisted VisionTek for identifying upgrade objects from Peoplesoft Financial version 5 to 6, and implement security.
  • Managed the conversion of a large UNYSIS Mainframe (COBOL) legacy system to a UNIX/ORACLE client server platform for City of Columbus Information System Department.
  • Created an application in Access Database for year 2000 vendors. Coordinated and managed application development utilizing offshore development center. Assisted Partners and Manager in identifying and exploring new business opportunities.
  • Partial list of clients served: Confidential

PRIOR WORK EXPERIENCE
Confidential, (Milwaukee, WI) || June 1995 - December 1996 Information System Analyst
Confidential, (Milwaukee, WI) || January 1995 - June 1995 Programmer Analyst
Confidential || October 1992 - December 1995 Residence Hall Information System

Core Competencies / Skill set

Project Management Methodologies and Tools:

Prince II, Six Sigma, Compass, Advantage and Express by PeopleSoft, System Management Methodology for Project Management by KPMG, LCM (Life Cycle Management), Microsoft Project, Visio, Change Management

ERP/PeopleSoft Technical Knowledge:

PeopleTools, Application Designer, Application Engine, SQL/SQR, PeopleCode, Object Based PeopleCode, Data Mgmt Tools, Upgrade Assistant, Component Interfaces, Application Messaging, Change Control, Process Scheduler, PS Security, Query/Crystal

ERP/PeopleSoft Functional Knowledge:

Human Resources, Payroll, Base Benefits, Ben Admin, Compensation, Performance Management
eProfile, Talent Acquisition Manager, Candidate Gateway, eBenefit, Time & Labor, Payroll Interface, HRMS Portal Pack, HR Helpdesk, Learning Management
Expenses, General Ledger, Purchasing, Account Payable

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