Experienced Senior Program Management professional with a solid history of leading successful programs and project implementations from concept to launch through strategic planning, collaborative negotiations, effective communications, process standardization, internal/external cross-functional partnerships, and vendor management. Recognized for clearly communicating with senior management, executives and customers, establishing structure, order, and process in unstructured or start-up environments, and meeting deadlines. Empowering leader skilled in cultivating employee relations, building consensus around corporate goals, and fostering teamwork.

Core Strengths:

• Program & Project Management
• Risk identification & Mitigation
• Operational Effectiveness and Continuous Improvement
• Primavera Tool Suite
• Software Development Life Cycle
• Customer Focus
• Team Collaboration and Leadership
• Vendor Management

Confidential, Arlington Heights, IL
Oct 2008 - Present
Senior Program Manager, 4G Engineering Program Management Office

• Responsible for managing and delivering multiple global, multimillion dollar projects from inception to customer delivery and maintenance support, on time and with budget.
• Responsible for leading a cross-functional team consisting of 30+ geographically dispersed resources in Argentina, China, India, Russia and US to ensure timely completion of project deliverables.
• Responsible for holding weekly project reviews with Senior/Executive Management and key customer account representatives to review project status, risk and issues.
• Responsible for providing leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices.
• Responsible for the creation of risk management plans to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.
• Responsible to lead activities required to complete project: project plan, project charter, effort estimation, scope, project schedules using (MS Project and Primavera), resource planning, budgeting, and procurement, quality metrics and change control.
• Obtain appropriate level of approval for all project documentation and/or sub teams assigned to ensure appropriate understanding of expectations among all stakeholders.
• Founding Member of WiMAX Technical Review Board

Confidential, Schaumburg, IL
May 2006 - Oct 2008
Technical Release Management

• Represented Motorola to the customer for all Development teams during the Beta/FOA deployment phase. Supported,
• Facilitated and interfaced with the customer lab and markets on all Beta/FOA technology issues.
• Owned the creation, execution, and sign-off of System Release customer acceptance plan.
• Created and maintained a list of all field issues and/or requests. Created a team effort focusing on project goals, objectives and timely closure of all field issues. Anticipate and overcome any obstacles.
• Utilized project management disciplines to provide timely status, forecasting information and recommendations for the project.
• Reviewed Key Deployment Documents, and Internal Release Documents. Created and maintained Field activity trackers.

Confidential, Schaumburg, IL
August 2000 - May 2006
Senior System Engineer

• Lead activities for Network Management team, planning, setup of test plans and charts.
• Resolved software issues by making suggestions to software developers to change their algorithms to avoid catastrophic operator errors.
• Performed Network / Wireless testing, and updated test plan by clarifying test procedures with accurate up-to-date features to stay consistent with changing software functionalities Troubleshoot and fix any problems found with OMC, Packet Switch, and networking issues. Created and maintained schedules for System Upgrades.
• Performed Escape Defect Analysis from release to release and on Field Found Issues to ensure similar issues do not happen in the future. Executed Method of Procedure for each release to ensure quality system upgrade documents for Nextel. Reproduced and root caused internal and field found defects.
• Maintained and tested Sites and BSC's for System Integration.

EDUCATION

PMP Certification, in progress

Bachelors of Science in Technical Management,
Minor: Telecommunications

Associates in Applied Science
Major: Electronics Technician

SKILLS
Electronics: Mechanical aptitude, troubleshooting skills, electronic test equipment, ability to
Assemble and disassemble PC's.

Computers: Strong knowledge of Microsoft Office Suite including (Project, Word, PowerPoint, Excel, Outlook), Primavera Tool Suite, Rational ClearQuest Change Management, UNIX, Windows 7 Windows XP, Windows 2000, DOS, WordPerfect, and Lotus Notes, Ethernet Analyzer, J2300 T1 analyzer, iFTA, iDEN RSS

Other: Excellent customer service skills, good communication skills, and detail oriented.