Program Manager Resume
Chicago, IL
SUMMARY:
Program Management
COMPUTER/NETWORK SYSTEMS SKILLS:
Mainframe Computers: Cyber 1074, IBM 3033, Vax Networks, etc.Software Applications & Tools MS Office Suite Tools, Lotus Notes, Documentation Knowledge Plan, PVCS Tracker, Clear Quest, Clear Case, Canvas, Visio, Case & Oracle Tools, Mercury Test Director, Win Runner, HP Openview, SAP, Rational Tools, Doors, Primavera, Jira, etc.Software Languages DOS, MVS/JCL, TSO, ISPF, VMS/DCL, Assembly, Fortran, Pascal, Unix, Pearl
System Architecture & Standards: Client - Server Object Oriented Systems, OSI/ISO, 3Com Voice and Data Network Systems, Confidential Network Systems (BCS & BTS), IVR, E911, TCP/IP, Voice Over Technologies (VoIP, VoWiFI, etc,), SNMP, RTP, SIP, SMS, CDMA, IMS, VT, SS7, SDLC (Waterfall, Iterative, Agile, RAD methodologies), ISO 9001 SEI-CMM Level 3 & 4, Salesforce, Workday, Six Sigma
Misc Lab Equipment: Network analyzers (TI & LAN/WAN packet), logic and spectrum analyzers, call generators, Lucent Definity 5ESS Switch, Hammer, Inet, mux bus monitor, frequency generator, routers
MISC: Previously held top secret security clearance
EXPERIENCE:
Confidential, Chicago, IL
Program Manager
Responsibilities:
- Responsible for performing program management tasks for telecom carrier network build - up & integration activities.
Confidential, Chicago, IL
Program Manager
Responsibilities:
- Responsible for performing program management activities from defining requirements to delivering SW Releases, features and providing customer support for a Confidential Network Billing System and for Data Migration Network Systems Projects, all in an agile environment
Confidential, Chicago, IL
Program (Vendor) Manager
Responsibilities:
- Support front-end planning activities (RFP’s, SOW’s, SLA’s, estimations, requirements, KPIs, etc.,)
- Coordinate and track Plans, Deliverables (Releases / Builds), Key Documentation (Product Requirement, Design, Specs, Compliances, Network & Field Test Results, etc.,.)
- Set priorities, identify and escalate critical issues
- Hold meetings (training, design, test, program reviews, etc.,).
Technologies, include: network IMS, VT, Wi-Fi Calling, dual sim and Voice Over technologies (VoLTE, VoWiFi, etc.,), Google Android SW Releases and upgrades, etc.,.
Confidential, IL
Program Manager
Responsibilities:
- Responsible for program management tasks for a large IT data application and network consolidation and data services enhancement program using SDLC methodologies.
- Generate & manage project requirements, contracts (RFP’s, SOW’s), budgets, project plans, processes, resources, 3rd party suppliers/vendors etc.,
- Lead requirement, development, analysis, integration & test activities
- Lead project meetings, reviews, post mortems etc.,
- Manage customer, vendor, supply chain & system support activities
- Generate, track and communicate project status, metrics, risks, escalations, etc.,
- Define ISO 9001 (SEI-CMM (level 3 & 4), SDLC, etc.,) processes & improvements