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Infrastructure Project Manager Resume

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Cupertino, CA

SUMMARY:

  • Innovative & Entrepreneurial IT Infrastructure Project Manager with Agile, Waterfall, Business & People skills.
  • Pro - active and creative thinker who likes to solve problems and propose solutions.
  • Business savvy technical manager with a keen eye for vendor management, budgeting and cost savings.
  • Effective communicator and negotiator with ability to ask the right questions to keep a project on track.

KEY SKILLS:

PMP, Agile, ITIL v3, MS Project, SharePoint, Virtualization, CCNA, Network+, MCSA, VOIP, Partner Relations, Project Management, Windows, Mac OS, Linux, Cisco, Juniper, Networking, Mobile, Active Directory, Firewalls, Load Balancers, IDS, Routers, Switches, VLANs.

PROFESSIONAL EXPERIENCE:

Confidential, Cupertino, CA

Infrastructure Project Manager

Responsibilities:

  • Managing multiple infrastructure projects including networking, servers, storage and security.
  • Coordinating production changes with cross-functional teams.
  • Overseeing Infrastructure build out in a Confidential (Highly Secure Environment).
  • Planning implementation of information security best practices.
  • Using internal ticketing systems to track and document progress .

Confidential

Technical Liaison, Program Manager, Fundraising Officer

Responsibilities:

  • Gathering Program requirements from Confidential leadership and stakeholders .
  • Managing fund-raising programs to support Rainforest conservation in Peru.
  • Coordinating communications & PM best practices in a Non-Government Organization.
  • Developing relationships within organization and with external partners.

Confidential, Menlo Park, CA

Operational Program Manager

Responsibilities:

  • Performing risk management and change management analysis on projects.
  • Providing day-to-day coordination and quality assurance for projects and tasks.
  • Planning, coordinating and managing a Data Center Infrastructure Program.
  • Planning, coordinating and managing a Program to deploy a new facilities network.

Confidential, Santa Clara, CA

IT Infrastructure Program Manager

Responsibilities:

  • Leading, and directing cross-functional Infrastructure programs, leveraging Virtualization.
  • Managing $3 Million Dollar Data Center Infrastructure scalability project.
  • Negotiating with multiple vendors including Cisco, SuperMicro for best pricing, lead times.
  • Coordinating Enterprise Data Center Centre exit - Applications, Hardware, Vendors..
  • Developing detailed schedules in Microsoft project.

Confidential, Santa Clara, CA

IT Infrastructure Project Manager

Responsibilities:

  • New Data Center Build and Delivery ($3 Million Value), using Virtualization technology.
  • Office 365 Cloud Migration: Managing enterprise email migration.
  • Engineering Factory Manufacturing Deployment: Managing IT resources & Delivery.
  • Vendor Management: Working with Vendors to Provision Services, Training, etc.
  • Remote Office Deployment: Coordinating teams to Provision Offices Overseas.
  • Executive Level Status Reporting: Effectively Communicating Progress to Management .

Confidential, San Francisco Bay Area

IT Project Manager

Responsibilities:

  • Consulting with and delivering IT solutions to multiple Bay Area clients.
  • Negotiating with IT vendors, brokers, telecoms and VARs.
  • Deploying Data Centers and IT Infrastructure. integrating cloud solutions using Virtualization technology.
  • Managing MS Exchange On-prem to O365 cloud migrations.
  • Planned, Implemented, Monitored and closed Projects.

Confidential, Mountain View, CA

IT Service manager

Responsibilities:

  • Supervised third party network resources resulting in increased Network Operations efficiency.
  • Improved and developed internal and external IT business processes to remove ambiguity.
  • Oversaw timely resolution of high visibility brand and revenue-damaging incidents.
  • Facilitated and oversaw more effective communications inside and outside organization.
  • Developed Vendor relations to ensure more granular and timely post incident reporting.
  • Led project to increase efficiency of offshore resources by managing, developing and mentoring.

Confidential, Sunnyvale, CA

Project manager; Incident manager

Responsibilities:

  • Facilitated war-room crisis management communications up to VP Level.
  • Oversaw timely resolution of high visibility brand and revenue-damaging incidents.
  • Monitored partner SLA levels to ensure availability within contractual agreements.
  • Created process for improving communications to Confidential executive stakeholders.
  • Supervised project resulting in 40% reduction in power consumption for department.
  • Developed DR solution for operations staff which ensured business continuity.

Confidential, Sunnyvale, CA

IT Project Manager

Responsibilities:

  • Supported & Troubleshot end user issues to restore productivity up to executive level.
  • Led projects to deploy new hardware to employees in US, reducing support calls .
  • Effectively Administered Active Directory to ensure smooth user experiences .

Confidential

Project Manager, Incident manager

Responsibilities:

  • Oversaw timely resolution of high visibility brand and revenue-damaging incidents.
  • Facilitated war-room crisis management including executives up to executive level.
  • Supervised smooth transition between shifts to ensure seamless operations.
  • Assessed and developed offsite BCP operations center for business continuity.

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