Infrastructure Project Manager Resume
Cupertino, CA
SUMMARY:
- Innovative & Entrepreneurial IT Infrastructure Project Manager with Agile, Waterfall, Business & People skills.
- Pro - active and creative thinker who likes to solve problems and propose solutions.
- Business savvy technical manager with a keen eye for vendor management, budgeting and cost savings.
- Effective communicator and negotiator with ability to ask the right questions to keep a project on track.
KEY SKILLS:
PMP, Agile, ITIL v3, MS Project, SharePoint, Virtualization, CCNA, Network+, MCSA, VOIP, Partner Relations, Project Management, Windows, Mac OS, Linux, Cisco, Juniper, Networking, Mobile, Active Directory, Firewalls, Load Balancers, IDS, Routers, Switches, VLANs.
PROFESSIONAL EXPERIENCE:
Confidential, Cupertino, CA
Infrastructure Project Manager
Responsibilities:
- Managing multiple infrastructure projects including networking, servers, storage and security.
- Coordinating production changes with cross-functional teams.
- Overseeing Infrastructure build out in a Confidential (Highly Secure Environment).
- Planning implementation of information security best practices.
- Using internal ticketing systems to track and document progress .
Confidential
Technical Liaison, Program Manager, Fundraising Officer
Responsibilities:
- Gathering Program requirements from Confidential leadership and stakeholders .
- Managing fund-raising programs to support Rainforest conservation in Peru.
- Coordinating communications & PM best practices in a Non-Government Organization.
- Developing relationships within organization and with external partners.
Confidential, Menlo Park, CA
Operational Program Manager
Responsibilities:
- Performing risk management and change management analysis on projects.
- Providing day-to-day coordination and quality assurance for projects and tasks.
- Planning, coordinating and managing a Data Center Infrastructure Program.
- Planning, coordinating and managing a Program to deploy a new facilities network.
Confidential, Santa Clara, CA
IT Infrastructure Program Manager
Responsibilities:
- Leading, and directing cross-functional Infrastructure programs, leveraging Virtualization.
- Managing $3 Million Dollar Data Center Infrastructure scalability project.
- Negotiating with multiple vendors including Cisco, SuperMicro for best pricing, lead times.
- Coordinating Enterprise Data Center Centre exit - Applications, Hardware, Vendors..
- Developing detailed schedules in Microsoft project.
Confidential, Santa Clara, CA
IT Infrastructure Project Manager
Responsibilities:
- New Data Center Build and Delivery ($3 Million Value), using Virtualization technology.
- Office 365 Cloud Migration: Managing enterprise email migration.
- Engineering Factory Manufacturing Deployment: Managing IT resources & Delivery.
- Vendor Management: Working with Vendors to Provision Services, Training, etc.
- Remote Office Deployment: Coordinating teams to Provision Offices Overseas.
- Executive Level Status Reporting: Effectively Communicating Progress to Management .
Confidential, San Francisco Bay Area
IT Project Manager
Responsibilities:
- Consulting with and delivering IT solutions to multiple Bay Area clients.
- Negotiating with IT vendors, brokers, telecoms and VARs.
- Deploying Data Centers and IT Infrastructure. integrating cloud solutions using Virtualization technology.
- Managing MS Exchange On-prem to O365 cloud migrations.
- Planned, Implemented, Monitored and closed Projects.
Confidential, Mountain View, CA
IT Service manager
Responsibilities:
- Supervised third party network resources resulting in increased Network Operations efficiency.
- Improved and developed internal and external IT business processes to remove ambiguity.
- Oversaw timely resolution of high visibility brand and revenue-damaging incidents.
- Facilitated and oversaw more effective communications inside and outside organization.
- Developed Vendor relations to ensure more granular and timely post incident reporting.
- Led project to increase efficiency of offshore resources by managing, developing and mentoring.
Confidential, Sunnyvale, CA
Project manager; Incident manager
Responsibilities:
- Facilitated war-room crisis management communications up to VP Level.
- Oversaw timely resolution of high visibility brand and revenue-damaging incidents.
- Monitored partner SLA levels to ensure availability within contractual agreements.
- Created process for improving communications to Confidential executive stakeholders.
- Supervised project resulting in 40% reduction in power consumption for department.
- Developed DR solution for operations staff which ensured business continuity.
Confidential, Sunnyvale, CA
IT Project Manager
Responsibilities:
- Supported & Troubleshot end user issues to restore productivity up to executive level.
- Led projects to deploy new hardware to employees in US, reducing support calls .
- Effectively Administered Active Directory to ensure smooth user experiences .
Confidential
Project Manager, Incident manager
Responsibilities:
- Oversaw timely resolution of high visibility brand and revenue-damaging incidents.
- Facilitated war-room crisis management including executives up to executive level.
- Supervised smooth transition between shifts to ensure seamless operations.
- Assessed and developed offsite BCP operations center for business continuity.