SUMMARY:

• Total IT 15 years of Experience with 5+ years of experience in leading high - performance diverse team to deliver high quality mobile apps and services in time with limited resources.
• Experienced and well versed in integrating data analytics, usability studies, research and market analysis into successful product initiatives for revenue growth.
• Strong product instincts & creativity, user-centric usability design with a technical ability to channel multiple points of view in cross functional team settings.

SKILLS:

MS PowerPoint, MS Excel, AWS, Google Cloud, Mobile App design with Sketch, InVision, and Zeplin, Atlassian Suite - Jira for Scrum, Confluence for documentation, Zendesk, MBaaS, Postman, SaaS, API, VSCode, Visual Studio, React Native, Javascript, Android Studio, Eclipse, Google Play Developer Console, A-B tester’s Google+ community, X-Code including iOS Developer program, Java, JavaScript, C++, C, embedded Linux, Confidential, Slack, Jenkins, TeamCity, Mercurial, Git

PROFESSIONAL EXPERIENCE:

Technical Program Manager

Confidential

Responsibilities:

• Collaborate with internal business unit leaders regarding product definition, schedule, scope, and project-related decisions. Research, resolve, and communicate potential technical (/API) problems to all connected stake holders.
• Introduced Git, JIRA, UI-Design, and CI processes and tools to deliver high quality software features.
• Work closely with product marketing, customer support, and business analysts to determine release scope, baseline requirements to ensure executable pipeline of JIRA tasks to meet milestones.
• Lead mobile feature development end to end from design to deployment. Manage vendor ( Confidential ) relationships.
• Develop and maintain solution design documentation for features as implemented for every release.

Program Manager

Confidential, Redwood City

Responsibilities:

• Customer first & customer empathy: Understand customer’ expectations. Strong understanding and working experience utilizing design-thinking best practices - empathy, requirements definition, ideation, prototyping, and testing to deliver Mobile products and experiences.
• Mobile Banking App roadmap: Own and execute on the Mobile Banking App based on Online Banking vision, strategy, and roadmap consistent with First Republic Bank.
• Work independently and continue to collaborate with cross functional teams for every stage of product development in a complex and often ambiguous environment to meet delivery schedule and timelines for Android App. External teams: First Republic Bank’ Mobile Program, Product, & QA teams, q2ebanking, Stratigent.
• Project Management for YML’ Mobile engineering: Sprint planning - Create and prioritize user stories; manage user story artifact development by addressing ambiguities while resolving conflicting business and technical requirements, plan and sequence iterations, bug triage, sprint retrospection, backlog grooming, release reports.

Product Manager

Confidential, San Jose, CA

Responsibilities:

• Work with partner's business stake holders, product managers, and product development team to scope the requirements to develop the product design and release schedule for Gear App.
• Iteratively test the sprint release and provide feedback to the development team to validate feature implementation and compliance with Gear App publishing guidelines.
• Resolve watch app development issues and concerns by providing issue based live technical support, solutions and code samples code across the partner ecosystem via privately moderated google group.
• Assist Business Development team by communicating Watch-SDK updates to the ecosystem partners as well as other internal/external influence rs.

Confidential

Product Engineer

Responsibilities:

• Developed Product Requirements Document (PRD) that presented the vision and product strategy for an integrated user shopping experience including product goals, roadmap, features, and product positioning based on market trends, customer needs, and competitive analysis.
• Developed Market Requirement Document (MRD) in collaboration with product marketing and sales to identify new opportunities and quantify strategic and financial benefits of pursuing these products.
• Worked with User Experience Research lab to identify new and interesting use cases for mobile technologies using magazine style UI / UX. Worked with Seoul based Store Front API services and India based SISO android client engineering teams to deliver the initial proof of concept.

Lead Engineer

Confidential, San Francisco

Responsibilities:

• Collaborate with Product Management and Product Platform (back end services and designers) teams towards Android centric, mobile first design experience.
• Submit code level documentation to the internal security audit group towards the approval of the app for initial beta launch.

Senior Android Engineer

Confidential, San Francisco

Responsibilities:

• Publish Android App to Google Play. Prioritize feature implementation and bug fixes based on user’s feedback at Google play, Alpha, and Beta Google+ community groups. Work with Customer Support for user feedback / concerns via ZenDesk on need basis.
• Introduced Mobile Automation process by demonstrating proof of concept with Calabash & AppThwack. Resulted in per monthly $s savings of 4X ~ 10X as compared to Confidential ’s Test Cloud services.

Software Engineer

Confidential, Mountain View, CA

Responsibilities:

• Deal with ambiguity and deliver by analyzing, proposing, designing and prototyping iOS hybrid as well as iOS native client solution.
• Outsourcing Initiatives: Identify EPO feature requirements, evolve SRS and RFP for outsourcing MyAccount to external vendors.
• Engage and evaluate vendors, facilitate selection process, provide technical review and oversight to the project while in development.