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Project Manager Resume

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Foster City, CA

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SUMMARY:

  • Proactive Project Manager with many years of progressive experience and expertise in Telecom/Software services.
  • Leader in introducing systems methodologies and processes that streamline operations, increase revenues and profits, and achieve quality, production, and cost.
  • Exceptional analytical problem - solving ability with excellent verbal and written communication skills.
  • Cross-functional communications and interpersonal skills.

EXPERTISE AREA:

  • Life Cycle Planning & Management
  • Strategic Product Launches
  • Domestic / International Outsourcing
  • Innovative Strategy Development
  • Vendor Management / Negotiation
  • New Product Planning / Marketing
  • Quality Assurance Control
  • Cost Avoidance
  • Project Ownership / Leadership
  • Budget Management

TECHNICAL SKILLS:

Cisco Certified Network Associate Curriculum for Routers and LAN Switches, TCP/IP, Ethernet, ATM, MPLS, Frame Relay, IP Routing, H.323, SIP, SS#7, Q.931, IP Streaming Media, VoIP

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Foster City, CA

Responsibilities:

  • Assisted and created the complete business plan for a client in Taiwan.
  • Assembled and translated the Confidential standard for the client.
  • Manage the Taiwan’s local team to work with global merchant to establish the supply and purchasing agreement.
  • Assisted the Taiwan’s local team to negotiate with property management company on the site selection.

Implementation Project Manager

Confidential, San Mateo, CA

Responsibilities:

  • Recruited to direct team in implementing customers’ new service requests, maintaining existing wire line services
  • Created collaborative team environment with focus on quality, customer service, and cost-effectiveness.
  • Developed project Plan timelines identifying applicable phases, tasks, resources and dates to drive all project schedules.
  • Gathered all Functional and Technical requirements with applicable team resources to develop and document the Business Requirements for Technical project initiatives.

Technical Service Consultant

Confidential, San Mateo, CA

Responsibilities:

  • Troubleshot, and performed cellular phone diagnostic for all walk-in customers at store location.
  • Maintained service area, equipment, and repair process as per guidelines set forth via operations and the service leadership.

Project Manager / Planner & Quality Assurance

Confidential, San Carlos, CA

Responsibilities:

  • Managed and tracked all project milestones and metrics for evaluating schedule and quality conformance at all stages of project Life Cycle.
  • Inspected raw materials, and managed multiple projects and tasks in a deadline-driven environment, completing projects on time and under budget.
  • Drove successful implementation of Susceptor project by using JIT production principles involving forecasting, planning, production, customer certification, and final delivery.
  • Generated diffuser project, encompassing multiple platforms that met customer’s global requirements.

Senior Quality Assurance Engineer

Confidential, Redwood City, CA

Responsibilities:

  • Participated in Hammer testing technology training, ensuring continuous improvement of process initiatives.
  • Reconstructed, and executed company’s Network Address Translation function test plan, resulting in delivery improvement.
  • Worked with business and software development teams to help resolve data quality issues, and define strategies to improve data quality.

Software Engineer

Confidential, San Jose, CA

Responsibilities:

  • Oversaw testing efforts for corporate customers, e.g., Confidential, and Confidential, creating ongoing opportunities for process improvement.
  • Led debit card application project for company, and its customers that generated a multi-million dollar worldwide business.
  • Spearheaded redesign of VOIP settlement server regression project, increasing product’s testability by 100%, following initial TCL test result.

Staff Engineer

Confidential, Santa Clara, CA

Responsibilities:

  • Partnered with engineering group to execute, validate and perform end-to-end load, and performance testing for customers.
  • Led 9757 project that involved integration of Confidential box with Confidential, ROLM, and Confidential technologies, creating the first integrated Confidential product for company.
  • Directed Application Connectivity Link project that entailed white box testing from start to finish.

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