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Sr. It Manager Resume

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Raleigh, NC

PROFESSIONAL SUMMARY:

  • Twenty - five years of successful operational and strategic leadership in IT Management and Programs/Projects.
  • Results oriented, forward thinker with demonstrated achievement in the following:
  • Global ERP (Oracle, SAP, Infor, and Dynamics AX) business process definition, system implementation & upgrades with a focus on business transformation
  • Continuous improvement focused with extensive business process re-engineering experience
  • Strong program and project management (PMP) expertise
  • IT Governance and PMO definition, implementation and ongoing management
  • Effective budget management (project, cost center)
  • Diverse application & development management experience; SDLC definition and management
  • Business partnership, IT strategic planning and IT Portfolio management experience
  • Solid manufacturing experience; new product introduction and direct revenue responsibility

EXPERIENCE:

Confidential, Raleigh, NC

Sr. IT Manager

Responsibilities:

  • IT lead for implementation of Infor Global HR cloud-based solution including business process transformation across talent acquisition, compensation, employee relations and manager/employee self-service. Re-architect all IT integrations for 29 downstream applications and retire 4 legacy solutions.
  • Partner with HR on developing Corporate Applications Roadmaps for next 3 years
  • Project managed process and system improvements for Leave Mgt., Government expense reporting and Compensation system on time and on budget.
  • Key team member involved in redesigning SDLC procedures and processes.
  • Manage SOX audit for Applications including deficiency resolution, process improvements, narrative and general controls updates.

Confidential, Cary, NC

SAP Program Manager/Sr. IS Project Manager

Responsibilities:

  • Re-defined the annual portfolio planning process for 2017 for the region with a focus on project rationalization/prioritization and regional transparency. Developed overall plan including process framework, training, communication, demand collection, and reporting.
  • Defined ERP and Applications project portfolio (ERP Roadmap) for 2016 - 2018
  • Led $2M project to add manufacturing and services product groups onto SAP; transitioned to contract PM.

Confidential, Durham, NC

Sr. Project Manager

Responsibilities:

  • Implemented Workforce Compensation in 12 weeks (on schedule/on budget)

Confidential, Raleigh, NC

Project Manager

Responsibilities:

  • Program Manager for corporate initiative redesigning all processes across Order Management, Supply Chain, Insurance Contracts, Distribution, Quality, Finance, Medical Billing and Reporting (SSRS replacing Oracle Business Intelligence (OBI)). Redesign/upgrade Microsoft Dynamics AX 4.0 to AX 2012. Completed requirements, design, development, environment set up, UAT prep. Program Manager for ERP validation.
  • Program manager responsible for replacing QMS system (Pilgrim with Master Control) for Confidential, Deviations, NCR, Lot Qualification, Complaints, Doc Mgt/Change Control, Training and Audit
  • Defined and implemented an IT systems development lifecycle (SDLC) methodology, process and templates
  • Corporate project manager for integration of acquired company, Neighborhood Diabetes (all functions)
  • Project managed Dynamics AX implementation for purchasing, inventory mgt./warehouse mgt., shipping and financial functions for newly acquired company, on time, in 4.5 months.
  • Program manager for OBI/Hyperion Essbase) implementation in 5 months for Financial reporting (Financial Statements, SEC & Board of Directors Reporting) and Customer/Sales
  • Project Manager for implementing financial consolidation within AX 4.0 and evaluation of multi-currency.

Confidential, Billerica, MA

Director, Business Applications

Responsibilities:

  • Co-lead for defining and implementing an IT PMO including PMO processes, lifecycle, templates and training
  • Defined the charter, voting, and business case methodology for IT Governance process. Managed the IT Governance processes including project prioritization/scoring and portfolio analysis and evaluation
  • Leader in defining the IT strategy for applications; key participant in defining overall IT strategy
  • Developed an application landscape, application portfolio, and application strategy template
  • Improved on time IT project completion for Global Operations from low 50% to 92% in 18 months
  • Led Oracle upgrade (11.5.9 to 11.5.10) for Supply Chain and Finance in three months, for under $60K.
  • Deployed Oracle Employee & Manager Self Service. Program managed integration of Oracle with Taleo on time (3.5 months) and integrated Oracle HR with SAP on time and on budget (3.5 months and 50K)
  • Defined MES acceleration plan yielding $350K savings (vs. outsourcing) for membrane manufacturing.
  • Project managed integration of IT Infrastructure and Applications for purchased Indian joint venture

Confidential, Cambridge, MA

Senior IT Manager

Responsibilities:

  • Program managed the replacement of Oracle Process Manufacturing (OPM) with SAP for the Broad Institute, an international genomics leader and largest MIT lab. Successfully completed on time (7 months) and on budget.
  • Program manager for the final phase of Environmental, Health & Safety implementation, on time and within budget
  • Developed and implemented a business case analysis process and template for all IT projects.
  • Defined processes for IT Governance. Established an annual planning cycle, integrated with the budget and based upon business case development and prioritization. Managed the ongoing portfolio.
  • Program Manager for the re-planning and subsequent implementation of employee and student payroll solution
  • Developed the business case, project budget, project plan, resourcing and project processes for SAP upgrade from 4.6c to ECC 6.0. Delivered the upgrade assessment phase of the project and transitioned to contract PM.

Confidential, Framingham, MA

IT Project Manager

Responsibilities:

  • Project Manager for a CIO sponsored assessment of SAP functionality for Product Lifecycle Management and developed the recommended system architecture. Analyzed PTC’s Windchill application.
  • Assisted in the development of the Corporate ERP strategy for the global manufacturing system replacement
  • Scoped 10 projects to prepare the SAP Competency Center for the global manufacturing implementation of SAP

Confidential, Concord, MA

IT Program Manager

Responsibilities:

  • Completed a BaaN ERP implementation in Puerto Rico (startup) in 4 months and under the $175K budget
  • Successfully outsourced SAP Basis support for MSL’s largest manufacturing plant, with $900K savings over 3 years
  • Program Manager for the commercialization of an internally developed MES application. Implemented 4 of 8 plants in a worldwide rollout. Yielded savings of approx. $500K per site versus packaged software solution
  • Conducted acquisition due diligence and project manager for migration of IT services for acquired plant
  • Key contributor in the development and implementation of an ERP implementation methodology and toolkit

Confidential, Waltham, MA

Sr. Group IT Manager

Responsibilities:

  • Core team member on a corporate wide reengineering initiative focusing on “forecast to cash” processes
  • Project Manager for SAP upgrade from 4.0b to 4.6c. Completed pilot in 6 weeks with 50% of planned resources

Sr. IT Manager

Confidential

Responsibilities:

  • Successfully completed 5 major global implementations (21 plants) on time and within budget
  • Responsible for the conversion of 200,000 materials and 60,000 bills of material (reduction of 50%)
  • Retired 20+ legacy systems and eliminated all manual interfaces across Engineering
  • Defined new business standards organization including job roles/descriptions, processes and procedures and training documents for managing global master data management across customer, materials, Bills of Material and vendors.

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