Manager Resume
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SUMMARY:
- Experienced Information Technology professional with proven success in a variety of management, consulting and QA practices.
- Effective design and delivery of custom IT solutions for large scale data center optimization, standardization and automation projects.
- Other responsibilities include Quality Assurance, project planning, project management, problem analysis, presentations, solution development, customer engagement, and technical training.
- Technical acumen and ability to apply state of the art technology to business problems and achieve quality solutions.
- Industry experience includes but is not limited to Technology, Finance and Insurance sectors.
SKILLS AND EXPERTISE:
- IT Management Test Data Management ETL and Production Data De
- Identification Software Testing ITIL Process Analysis
- Software Development Lifecycle analysis and customization
PROFESSIONAL EXPERIENCE:
Manager
Confidential
Responsibilities:
- Coach, mentor and lead personnel in a technical team environment.
- Responsible for scheduling and coordination of workload in 60 test environments.
- Managed Intelligent Data Slice project, providing QA with usable test data.
- Developed and implemented Service Now workflow for Test Environment requests.
- Implemented team resource strategy resulting in a reduction of hours by 30% without increasing staff.
- Responsible for managing all artifacts introduced into test environments.
- Managed QA output delivery Project for automated delivery to SharePoint from Z/OS
- Designed and Developed QA Test metrics reporting strategy
Sr. Testing Specialist
Confidential
Responsibilities:
- Create Test Cases per business rules for multiple releases.
- Develop and execute TEST SQL verifying results per test case.
- Create and track Defects using HP Quality Center
- Create Test Evaluation Summary documenting the approach, execution and validation of all test cases.
- Actively participate and lead Lesson’s Learned meetings post implementation.
Sr. Consultant
Confidential
Responsibilities:
- Lead consultant on an IT Service Management (ITIL) project for a major financial corporation.
- Developed customized scheduler migration routines for Zeke. Migrations from CA7, Ca Scheduler Control - M and OPC.
- Confidential Asset Management Consultant: Confidential Lifecycle and Standards Analysis, Implementation, and Project Management
- Develop various automated metrics reports using VBA for Microsoft Excel & Microsoft Access.
- Integrate PRO/ Confidential & INFO/XE with various Change Management Software (ENDEVOR & CHANGEMAN) for full syntax and standards validation throughout the Confidential Lifecycle
- Utilized JES2 and / or JES3 Commands for starting and stopping JOBS, Devices and Started Tasks in the MVS Z/OS environment.
Sr. Consultant
Confidential
Responsibilities:
- Designed, developed, implemented and maintained Testing Support application using REXX & Dialog Manager programming languages. This application was utilized by non-technical staff to automatically perform basic tasks previously performed manually by the Testing Technical Support Staff.
- Developed, modified and maintained in house Analysis tool using COBOL, REXX, CLIST, and Dialog Manager Languages.
- Stopped and Started TEST CICS regions during batch processing for a variety of Test Applications.
Consultant
Confidential
Responsibilities:
- Batch Processing Analyst for Confidential & Confidential ’s four major billing software (VTNS, SDN, OneNet, and DCS).
- Responsible for running job cycles, correcting all Confidential Errors, and working with development on Abend correction.
- Assisted in creation of multiple test environments, restoring DB2 and IMS databases.
- Primary support for offsite Integration Test Team, assisting through successful completion of all tests.
Consulting Project Leader
Confidential
Responsibilities:
- Responsible for creation and implementation of Test Matrix for Boeing Health and Welfare Administration System.
- Performed online entry and verification of all output, documenting all discrepancies.
- Facilitated with Development staff working towards achieving zero defects.
- Provided liaison support between the Quality Assurance Test Team and entire Development Staff.
Sr. Production Support Specialist
Confidential
Responsibilities:
- Maintained, modified and created Batch Confidential in MVS/TSO environment on an IBM Mainframe.
- Primary support for a Client Server TPA System in the following capacities: Security Coordinator, assigned user logon ID’s and passwords. Maintenance of DOS batch and OS/2 REXX command files for automated processing.
- Monitored, and ran all daily, weekly, monthly, quarterly and yearly processing schedules. Uploaded various files from the PC to the Mainframe for cycle qualified batch processing. I verified all output for accuracy and routing location, processing re-runs on request
- Instrumental in converting automated OS/2 REXX command files to DOS batch files under a Microsoft NT operating system.
- Designed, created and maintained all TPA System produced letters and Contract Pages using basic Clipper programming.
- Performed all testing of new and modified PC and IBM Mainframe applications.
- Provided desktop support to over 100 employees of the TPA department.
- Extracted Files for input from UNIX platform used as input to TPA Batch Process.